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I'm going through the exact same nightmare! My daughter's FAFSA was rejected last week with that same useless "could not be processed" message. We're on our third attempt now and I'm losing my mind. What's really frustrating is that I called three different colleges she applied to and they all said they're seeing this constantly - some schools are getting 40-50% more calls about FAFSA issues than normal. One admissions counselor told me they're basically expecting most families to have problems this year. I'm going to try that Claimyr service someone mentioned to get through to an actual human at Federal Student Aid. At this point I'm willing to try anything to get answers before her college decision deadline next month!
I'm so sorry you're dealing with this too! It's reassuring to know we're not alone but also really concerning that this is happening to so many families. The 40-50% increase in calls is shocking - this really shows how broken the system is right now. I'm definitely going to try that Claimyr service too since waiting on hold for hours just isn't realistic with work. Have you tried contacting your daughter's schools directly about extending deadlines? From what others have said, many are being flexible this year because of these widespread issues.
I'm dealing with this exact same issue! My FAFSA was rejected yesterday with that completely unhelpful "could not be processed" message. After reading through all these comments, I'm realizing this is way more widespread than I thought. I'm going to try some of the suggestions here - double-checking all personal info for typos, making sure FSA IDs are correct, and maybe trying a different browser. The fact that so many families are experiencing identical problems really does seem to point to major systemic issues with the new FAFSA rollout. Thanks everyone for sharing your experiences and solutions. It's frustrating but at least we know we're not alone in this mess!
I had a similar situation with my son's father who makes well over 200k but hasn't contributed since my son was 4. For the CSS Profile, get letters from people who know your situation - I got ones from our pastor, my son's high school counselor, and my parents confirming the father's absence. The schools actually accepted these as part of our documentation package along with court records.
I went through almost the exact same situation with my daughter 3 years ago! Her father makes over $400K but abandoned us when she was 6 and never paid a dime in support despite court orders. The medical school FAFSA was actually the easiest part since she was automatically independent - no parent info needed at all. For the CSS Profile waivers, I recommend being very thorough with your documentation. Beyond the court orders, I included: bank records showing I was the only one making deposits for her expenses, school records showing I was the only parent contact, medical records with only my name as guardian, and even screenshots of blocked phone calls when she tried to reach him. Most importantly - start early! Some schools took 6-8 weeks to process the waiver requests. My daughter got approved for waivers at 4 out of 5 schools she applied to. The one that denied it actually reversed their decision after we provided additional documentation and had a phone meeting with their financial aid director. Don't lose hope! The system recognizes these situations exist, even if the process is frustrating. Your daughter's hard work getting into med school shows she's resilient - you'll both get through this financial aid maze too.
One more option to consider - if your son is close to being financially independent, you might want to look into the criteria for filing as an independent student. If he meets any of these conditions, he could file FAFSA without including any parent information: - 24 years old or older - Married - Graduate/professional student - Veteran/active duty military - Has legal dependents he supports - Orphan/ward of court/in foster care after age 13 - Emancipated minor or in legal guardianship - Determined to be an unaccompanied youth who is homeless It's a strict list, but worth checking if any might apply.
I'm new to this community and going through a similar situation right now. My stepdaughter is applying for college next year and I'm realizing my income will be counted even though her bio mom and I agreed I wouldn't be responsible for college costs. Reading through all these responses is really eye-opening - I had no idea the FAFSA rules were so strict about this. It sounds like the key takeaway is that federal aid calculations will always include the stepparent's income if you're married and living together, but individual colleges might be more flexible with their own aid programs. Thanks to everyone who shared their experiences - this is exactly the kind of real-world advice I needed to hear!
Welcome to the community! It's really frustrating to discover these rules after the fact, isn't it? I'm in almost the exact same boat - just learned that my tax filing status doesn't matter at all for FAFSA purposes. One thing that's been helpful from reading everyone's advice is to definitely look into private colleges that use the CSS Profile, since they seem more willing to consider special circumstances. Also, some people mentioned calling the financial aid offices directly at schools your stepdaughter is interested in - they might have their own appeal processes. Good luck with everything!
Following up on your situation - did you manage to get this resolved? If you're still having issues, contact your son's school financial aid office immediately. They deal with FAFSA problems constantly and often have direct channels to resolve these issues. Also, while you're working on this, make sure your son continues completing the rest of his FAFSA (income information, school selections, etc.). The birth year issue won't prevent him from completing the application, even though it needs to be fixed. This way, once the birth year is corrected, everything else will already be in place, and you won't miss the priority deadline.
Thank you for checking back! We finally got through to FSA yesterday using that Claimyr service someone recommended. The agent was able to verify his identity and manually correct the birth year. She said it takes 24-48 hours to update in the system, so we're waiting for that to finalize. Following your advice, he went ahead and finished all the other sections of his FAFSA in the meantime. Once the birth year correction processes, we should be all set to submit before the priority deadline. Thanks again to everyone who helped!
That's such great news that you got it resolved! I'm dealing with a similar issue right now where my daughter accidentally entered her middle initial in the wrong field and now can't update her name. Reading through all these responses has been really helpful - I'm definitely going to try that Claimyr service and also reach out to her school's financial aid office. It's reassuring to know that FSA agents can manually fix these verification issues once you actually get through to them. Thanks for updating us on how it worked out!
I'm glad I could help by sharing our experience! The name field issue sounds just as frustrating as the birth year problem we dealt with. Definitely try the Claimyr service - it really did save us from endless hold times. And yes, the financial aid office route is worth trying too since they often have better connections to resolve these FAFSA glitches. Hope you get it sorted out quickly! The system really needs to be more user-friendly for simple corrections like this.
Andre Dubois
also tell him to apply for as many scholarships as possible!!! i found some weird ones that hardly anyone applies for - like one for students who like gardening and another for people who write essays about climate change. every little bit helps when fafsa is being difficult
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Yuki Sato
•Great idea! I'll encourage him to look for scholarships too. Do you have any favorite websites for finding the less common ones?
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Andre Dubois
•i used scholly and fastweb mostly! also check if his school has a scholarship office or database. sometimes local businesses have scholarships that arent listed on the big websites
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Noah huntAce420
I went through a similar dependency override situation a few years ago and want to share some practical tips that helped me get approved. Beyond the documentation everyone mentioned, here are some things that made a difference: 1. Get a letter from a school counselor, teacher, or coach who knows your grandson's situation - they carry more weight than family friends 2. Keep detailed records of any attempts to contact his parents (save voicemails, screenshots of unanswered texts) 3. If possible, get documentation from any social services or counseling agencies that have been involved 4. Write a clear timeline of events showing when parental support ended Also, make sure he applies for the dependency override BEFORE the financial aid deadline if possible. Some schools will give provisional aid pending the decision, but others won't process anything until it's resolved. Time is really critical here - I'd recommend calling the financial aid office tomorrow morning to get the process started immediately.
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