FAFSA 'Sign and Submit' button loops endlessly after maintenance - emails say submitted but studentaid.gov shows incomplete

Yep, happening to me too! Been trying since Tuesday and keep getting those fake 'success' emails while nothing actually submits. Called the helpline yesterday and sat on hold for 45 MINUTES before getting disconnected. This is ridiculous - they break their own system then make it impossible to get help fixing it. Classic government incompetence. 🙄

have u tried using the mobile app instead of website? worked for me after website kept glitchin

This is a known issue affecting applications that were in progress during the maintenance window. The system is sending confirmation emails prematurely, but the actual submission isn't completing in the database. Here's what you need to do: 1. Take screenshots of your current application (just in case) 2. Log out completely from studentaid.gov 3. Clear your browser cache and cookies 4. Wait at least 30 minutes before logging back in 5. When you return, go directly to the 'Sign and Complete' section WITHOUT changing any information 6. Try submitting again, but only click ONCE and wait at least 2 full minutes If that doesn't work, you'll need to contact FSA directly. The regular phone lines are overwhelmed right now because of this issue.

I had this same issue after the maintenance!! I tried Claimyr (claimyr.com) to reach a live FSA agent without waiting forever on hold. They got me through to someone in about 15 minutes who manually pushed my application through on their end. You can see how it works in their video demo: https://youtu.be/TbC8dZQWYNQ The agent told me this is happening because the system maintenance created a bug where applications get stuck in a "zombie state" - they appear submitted in the email system but not in the actual database. Super frustrating but at least there's a way to fix it!

I work in a college financial aid office, and we've had several students report this exact issue this week. The FSA has acknowledged the problem but hasn't provided an ETA for a fix. Some important things to note: - The email confirmations are being triggered erroneously - Your data IS saved in the system even though it's not showing as submitted - Schools cannot see or process these affected applications yet - If your school deadline is approaching, contact your financial aid office directly to explain the situation Most schools are aware of this issue and will make accommodations since it's a system-wide problem. Just make sure to document your attempts to submit (screenshots of errors, confirmation emails, etc).

I'm sorry you're dealing with this frustrating issue! I had something similar happen with my daughter's FAFSA last week. What finally worked for us was completing the submission process very early in the morning (like 5:30 AM) when the system load was much lower. Also, it might help to check if your SAI calculation section is fully complete - sometimes there's a hidden validation error that prevents submission but doesn't show any error message. Double-check all your income sections and contributor information to make sure nothing has a yellow or red indicator next to it. Finally, if nothing else works, you might need to contact your school's financial aid office directly to ask for guidance. Many schools can provide temporary extensions for students affected by these system issues.

im having the exact same problem but mine started after i needed to make a correction to my parents tax info. it keeps saying submitted in emails but shows incomplete on the site. so frustrating!!!

UPDATE: It worked!!! I followed the advice from @profile1 exactly (logged out, cleared cache, waited 30 mins, then tried again without changing anything) and it FINALLY submitted properly! Now studentaid.gov shows my application as complete and I got a different confirmation email that looks more official than the previous ones. Thank you all so much for your help! For anyone else facing this issue, definitely try those steps before starting over.