Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
omg its sooo annoying we have to do this every single year. i wish they would just let us submit once for all 4 years
They make us do it every year because our financial situations change. Some people might qualify for more aid their sophomore or junior year if their family income drops. But I agree it's super annoying!!
So it sounds like I should mark my calendar for December but maybe plan to actually do the application in January? And I'll need my 2023 taxes again.
That's a good plan. Also, make sure your school doesn't have any early priority deadlines. Some schools have January deadlines for certain scholarship packages, so check with your financial aid office to confirm. Since you've already done the 2024-2025 FAFSA, the 2025-2026 one should be a bit easier. Your FSA ID will already be set up, and some of your basic info will carry over. You'll just need to update any income changes and review your contributor information. One other thing to remember: if your financial situation has changed dramatically since 2023 (like job loss or major medical expenses), you can submit an appeal for professional judgment to your school's financial aid office after you receive your aid package. They can adjust your aid based on your current situation, regardless of what the FAFSA shows based on 2023 taxes.
Join the conversation
Not sure if anyone mentioned this, but there is also a specific lockout happening for students who have ANY mismatch between their FSA ID information and their Social Security Administration records. Even something small like using "Wm" instead of "William" or a hyphenated last name can trigger it with the new system. Had one student who couldn't access because they had moved and their address didn't match what SSA had on file!
Oh wow, I hadn't considered this. Several of my students have hyphenated last names or recently moved. I'll ask them to double-check that their information exactly matches what's on their Social Security cards. Thank you!
Update: FSA just released a statement about this issue. It's officially acknowledged as a system-wide problem affecting approximately 5-7% of all active FSA ID accounts. They're implementing a fix by this weekend that should automatically resolve most cases. For urgent cases (students with approaching deadlines), they've established a dedicated helpline: 1-888-FSA-HELP (select option 4, then 2). This line is specifically for account access issues and has shorter wait times than the regular support line.
Thank you for this crucial update! I hadn't seen the announcement yet. I'll share this dedicated helpline with my students who have upcoming deadlines. Hopefully the automatic fix this weekend will resolve the issues for everyone else. I really appreciate everyone's help with this!
Join the conversation
btw be careful when u finally do get to make corrections! sometimes the system will randomly reset other sections when u update one part. happened to me and i didnt notice until after i resubmitted. make sure u review EVERYTHING again before final submit
Oh no, I hadn't even thought about that! Thanks for the warning - I'll definitely review the entire application before submitting corrections.
Update: I just checked the FSA website and they've posted about a known issue with the 2025-2026 FAFSA review cycles. They're currently experiencing longer than normal processing times when schools are added to existing applications. The good news is they're prioritizing applications with upcoming deadlines, so make sure to call and mention your son's priority deadline when you speak with them.
This is so helpful! Thank you for checking and letting me know. I'll definitely mention the deadline when I call them tomorrow.
Join the conversation
i bet they're just using this as an excuse to delay processing applications again this year!! first they launch the new system late, then all these "technical issues" that conveniently push everything back. FAFSA is such a disaster this year, my kid's college financial aid office told me they're weeks behind on processing because of all these FSA problems
While I understand your frustration, this specific issue is actually documented in the FSA knowledge base. It's related to the database architecture that doesn't properly separate historical student records from current parent contributor roles. The recent system upgrades were supposed to fix this, but clearly some edge cases still exist. I recommend documenting all your attempts to resolve this for your daughter's financial aid office - they can sometimes process a provisional financial aid package while technical issues are being resolved.
yeah well they've had YEARS to fix these "edge cases" and millions of dollars in funding. my nephew lost a scholarship last year because of fafsa delays. just saying it's suspicious how they always have problems right when deadlines are approaching
UPDATE: We finally got this resolved! Calling the FSA helpline directly was the key. My husband had to have an agent manually update his account status from "student" to "parent" in their system. Once they did that, he was able to log back in and complete the parent signature section. The whole FAFSA has now been submitted. For anyone else facing this issue - be prepared to wait on hold for a while (we used that Claimyr service someone mentioned and it did help get through faster). Make sure you explain that the system is showing old student aid info instead of parent contributor options. They'll need the student's name and some verification info to make the update.
Glad you got it fixed! I'm going to save this thread in case anyone else in my daughter's high school parent group runs into the same problem.
Thanks for updating us with the solution. This is actually becoming more common as more parents who received federal aid themselves are now having children applying for college. The FSA system needs better handling of dual-role users (those who were once students and are now parents).
Jungleboo Soletrain
Update to my earlier comment - I should clarify that while our parent section eventually processed automatically, it did take almost two weeks. If your deadline is next week, you probably do need to be more proactive than we were. Contacting the school is definitely a good idea.
0 coins
Anna Xian
•I appreciate the follow-up. Two weeks would definitely miss the priority deadline.
0 coins
Anna Xian
UPDATE: I used Claimyr this morning and actually got through to FSA! The agent found that there was a mismatch between how my name appears on my tax return versus how I entered it in my FSA ID. They fixed it right there and said the parent section should process within 3-5 business days. I also called my son's school financial aid office, and they said they'll make a note in his file about the FAFSA technical issue so his application won't lose priority status. Thank you everyone for your help!
0 coins
Rajan Walker
•Great news! That name mismatch issue is surprisingly common this year with the new system. Glad you got it resolved and that the school is being understanding about the delay.
0 coins