FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Riya Sharma

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Have you checked if your application is stuck in verification? Sometimes the system flags applications for verification but doesn't clearly communicate it. For grad students with separate filing spouses, the FAFSA often requires additional verification due to the separate tax situations. Log into studentaid.gov and check the verification status specifically.

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I didn't think about verification being the issue since I never received a clear notification about it. I just checked my studentaid.gov account and don't see anything obvious about verification, but I'll click through all the sections again to make sure I'm not missing something. Would my school also be notified if verification was needed?

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Riya Sharma

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Yes, your school would be notified if verification was needed, but sometimes there's a communication gap. In my experience, it's worth directly asking your financial aid office if your application has been flagged for verification. They can see status details that might not be immediately visible to you in the student portal.

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Lola Perez

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Update on your situation: I consulted with our graduate financial aid specialist. For the 2025-26 FAFSA, there's a known issue affecting graduate students with separate-filing contributors. The system sometimes fails to process applications when there's any discrepancy in financial information, particularly with retirement accounts and business income. My recommendation: 1. Start a fresh application 2. Have both your and your husband's tax documents ready side-by-side 3. Report retirement accounts on the correct person's profile (not split) 4. Be extremely precise with business income if either of you has any 5. Double-check the "support provided" section numbers The good news is that graduate student aid deadlines are typically later than undergraduate, so you should still have time to correct this for fall semester.

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Thank you for checking with a specialist! You're right about retirement accounts - we weren't sure how to handle my husband's 401k and my Roth IRA. I'll start fresh and make sure to report each account with the correct person rather than trying to split them. And yes, he does have some small business income so I'll be extra careful with that section. You've been incredibly helpful!

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Yara Abboud

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I just want to warn you about something that RUINED us last year. When they ask about assets, DO NOT include your retirement accounts (401k, IRA, etc) or the value of your primary home. I made this mistake and it MASSIVELY inflated our SAI score. My son lost out on like $8000 in grants because of my mistake!!!! By the time I realized and tried to correct it, they said it was too late for that academic year. The instructions are confusing but trust me - ONLY include checking/savings accounts, secondary properties, investments, and business assets if you own more than 50% of a business with over 100 employees.

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Dylan Cooper

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Oh no! That's exactly the kind of mistake I'm afraid of making. Thank you for the warning. I've got a small 401k and our home, so I'll be sure not to include those. I'm sorry that happened to your family - that's a huge financial hit.

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Sofia Perez

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To answer your follow-up question about W-2s: While the total from your tax return is most important, it's good to have all individual W-2s available just in case. Sometimes the verification process requires them, especially if you or your spouse had multiple employers. Also, the IRS Data Retrieval Tool doesn't transfer all information - just the main tax return data. For any income not reported on your federal tax return (like child support received), you'll need to enter that manually. One final tip - take screenshots of your confirmation page and save/print the confirmation email. I've had instances where students' FAFSAs were claimed to be "not received" despite confirmation numbers. Having that documentation saved me weeks of headaches.

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Dylan Cooper

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That's smart advice about the screenshots! I'll definitely do that. I have all our W-2s in a folder already, so I'll keep those handy too. Thanks again for all your help!

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For those struggling with the signature glitch, here's the technical explanation: The new FAFSA system has enhanced security protocols that sometimes conflict with browser cache data or certain browser security settings. Troubleshooting steps in order of effectiveness: 1. Clear browser cache and cookies 2. Try a different browser (Firefox and Edge seem most compatible) 3. Try a mobile device (uses different verification protocols) 4. Wait 24 hours for system reset (if it's a server-side issue) 5. Create a new email address and re-register your FSA ID (extreme cases) Regarding the SAI concerns - the shift from EFC to SAI was intended to better reflect actual ability to pay, but the implementation has been rocky. The key thing to understand is that while the numbers have changed, how schools use them is also adjusting. Many institutions are recalibrating their institutional aid formulas to account for the general increase in SAI figures.

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Thank you for this! The signature issue was driving me INSANE but using Edge finally worked after Chrome and Safari both failed. Such a simple solution after hours of frustration!

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Zara Khan

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@profile5 Did you end up resolving the issues? I'm curious if the cache clearing worked for the signature problem. And definitely pursue that appeal for the medical expenses - my sister got her SAI reduced by almost $3K last year for similar reasons.

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Yes! Finally got everything working! The signature issue was fixed using Edge browser (Chrome kept failing). I've also contacted the financial aid office about appealing our SAI based on the medical expenses. They're sending me their Professional Judgment form next week. Super grateful for all the help from everyone here - this group has been a lifesaver! I'll update once we hear back about the appeal.

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Leila Haddad

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I'm wondering if there's a maximum amount before it becomes an issue? Like if your grandmother paid for your entire tuition would that be different than just meal plan? Anyone know?

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Emma Johnson

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Great question. There's no specific dollar threshold that changes how these payments are treated for FAFSA purposes. Whether it's for a meal plan or full tuition, payments made directly to the institution by a third party are handled the same way. However, larger amounts might trigger more scrutiny or questions from the financial aid office, and as others have mentioned, some schools might adjust current year aid packages differently depending on the amount.

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Eduardo Silva

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wait so if ur an independent student is that better or worse for getting financial aid? i'm confused

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Emma Johnson

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Generally, independent student status is advantageous for financial aid because only your income and assets (and your spouse's if married) are considered - not your parents'. This typically results in a lower Student Aid Index (SAI) and potentially more need-based aid. However, independent students also lose access to certain types of aid like Parent PLUS loans, so there are trade-offs.

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Sean Murphy

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SUCCESS UPDATE: We finally got it to work! The banner was there when my husband logged in, just like @profile4 mentioned. He clicked it, verified his identity again (for like the 5th time), entered his tax info, and was able to sign his portion. Our application status now shows "Processing" instead of "Action Required." Thank you all for your help - this forum literally saved us thousands in financial aid!

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Luca Marino

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Great to hear! Just a heads up - the "Processing" status typically takes 3-5 business days before you get your SAI calculation. If you filed separately, there's about a 40% chance you'll be selected for verification (compared to about 15% for joint filers), so don't panic if that happens. Just respond promptly with the requested documents. The new FAFSA system actually gives much better explanations of what each document should contain compared to previous years.

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Sean Murphy

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Thank you for the timing estimate! I'll keep an eye out for verification requests. Is there anything specific they typically question for separate filers that we should prepare for?

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Luca Marino

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They often want to verify why you file separately (usually a letter of explanation is enough), plus they'll compare income on both returns to check for consistency. If one spouse has much lower income, they sometimes request more documentation to verify that's accurate. Nothing too complicated, just be ready to explain your financial situation.

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