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Update: I checked the Federal Student Aid technical support bulletin and this is officially recognized as a known issue with the 2025-2026 FAFSA. The current recommendation is to wait 72 hours for the system to correctly recognize the signature status. If it doesn't resolve after that time period, you'll need to contact FSA directly. One important thing to note: even though it appears "submitted," your FAFSA isn't being processed without the signatures. Your SAI calculation won't begin until all signatures are properly recorded. So while frustrating, this shouldn't impact your final aid outcome.
Thank you SO MUCH for checking! That's really reassuring to know it won't impact our final aid calculation. We'll wait the 72 hours and then try the steps everyone suggested if it doesn't resolve itself.
Update on my situation - I finally got through to someone at FSA after using that Claimyr service someone mentioned above. The agent confirmed it's a display glitch and unlocked my FAFSA so we could add the missing signatures. It's officially submitted properly now. Such a relief!
That's great news! I'm still waiting to see if mine fixes itself in the 72-hour window, but if not I'll try that service too. Thanks for updating us!
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its back up for me just now! try again
THANK YOU! Just checked and it's working for me too! Finally! Going to finish my application right now before something else goes wrong.
This is why I always tell students to submit their FAFSA at least a week before any priority deadlines. The system gets overloaded every year during peak times. Glad to hear it's back up now though!
You're absolutely right. Definitely learned my lesson about waiting until the last minute. Just submitted my application and got my confirmation email. What a relief!
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Listen y'all FAFSA is driving me CRAZY to!!!! They keep sending emails about verification to me but when I log in theres NO verification needed!!!! But my SAI says "processing" for 6 weeks now!!!!! The whole system is garbage andit's like they dont WANT us to get financial aid!!!!
That's a separate issue. The verification emails are often sent automatically by the system while the SAI calculation is still processing. You should still check your "To Do" list on your school's financial aid portal, as they might require verification documents even if the FAFSA system doesn't show it.
UPDATE: We finally figured it out! After trying Claimyr to get through to an actual FSA agent (thank you for that suggestion!), we discovered the problem. Apparently when we first created the FAFSA account, my dad used his email as both MY contact email AND his own email for the contributor section. The system was trying to send contributor emails to him but was flagging it as a potential duplicate/security issue. The agent had us change my contact email to a different one, and within 5 minutes of making that change, the contributor invite finally arrived! Such a dumb technical issue but at least it's resolved. For anyone else having this problem, check if you're using the same email in multiple places on your FAFSA!
Great detective work! Glad you got it resolved. This is definitely going to help other people who might be having the same issue.
thx for sharing! gonna tell my friend who has same issue
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Actually, the treatment of 529 plans with divorced parents depends on who the CUSTODIAL PARENT is according to FAFSA guidelines. Under the simplified FAFSA process, the custodial parent is the one who provided more financial support in the past 12 months, regardless of the actual custody arrangement. If you're the custodial parent by FAFSA's definition, and the 529 plan is owned by your ex-husband (the non-custodial parent), then: 1. You DO NOT report the 529 plan on your FAFSA 2. Your ex DOES NOT complete a FAFSA at all 3. Your son should be prepared to explain the situation if selected for verification The 529 plan would ONLY be reported if: - You own it (then you report it as your asset) - Your son owns it (then he reports it as his asset) Since the account is owned by the non-custodial parent, it's effectively invisible to the FAFSA calculation, which is actually beneficial for aid eligibility.
That's correct! If your mom is the custodial parent for FAFSA purposes (provides more financial support) and your dad owns the 529, then your mom doesn't report that 529 plan on your FAFSA. Your dad doesn't complete a FAFSA at all. The 529 owned by a non-custodial parent isn't counted in the aid calculation.
Thank you all for the helpful responses! I called FSA using that Claimyr service (got through in less than 10 minutes!) and got confirmation: since I'm the parent who provided more support and will be completing the FAFSA, I do NOT need to report the 529 account that my ex-husband owns. They said if we get selected for verification, we'll just need to explain the ownership situation. I was overthinking this so much! Such a relief to have it sorted out before applications are due.
nice!! glad u figured it out
So happy you got it resolved! The new FAFSA is simpler but still super confusing with these special situations. Glad the service helped you get a definitive answer!
KylieRose
I JUST finished my FAFSA yesterday after WEEKS of the same problem!!! The whole system is BROKEN! My daughter got into her dream school but might lose her spot because these technical issues delayed our financial aid application! Does anyone know if schools are being understanding about these FAFSA delays? Should we contact the financial aid office directly??
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Aaliyah Jackson
•Yes, you should absolutely contact your daughter's school's financial aid office directly. Most institutions are well aware of the widespread FAFSA issues this year and many have extended their priority deadlines. When you contact them, provide your FAFSA confirmation number and explain the specific technical difficulties you encountered. Many schools are making accommodations because these problems are affecting so many families.
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Giovanni Rossi
just tried again after seeing this post and IT WORKED!!!! FINALLYYYYY!!!! thx for giving me hope lol
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Jamal Brown
•That's amazing!! So happy for you! Now the waiting game begins for your SAI score. Hope you get good news soon!
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