FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Honestly the whole FAFSA system is so confusing and nobody explains anything properly. My daughter had her FAFSA "processed" but then one school randomly selected her for verification and we had to submit like 20 more documents and it delayed her aid by 2 months. The whole system is designed to make you give up.

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So true! When my son got selected for verification last year, I spent THREE WEEKS trying to get through to someone at Federal Student Aid. The phone lines were constantly busy and when I finally got through, I was on hold for 2+ hours! I finally found this service called Claimyr (claimyr.com) that got me connected to an actual human at FSA in under 15 minutes. They have a video demo showing how it works: https://youtu.be/TbC8dZQWYNQ Saved me so much frustration and we got the verification issues resolved that same day. Just a tip in case you run into verification problems later.

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Thank you all for the helpful advice! I've had my son check each school's portal and two of them actually do need additional information - one needs the CSS Profile and another has a school-specific form. We wouldn't have known to check without your suggestions! We'll keep an eye out for any verification requests too. I appreciate everyone's help navigating this confusing process.

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Glad we could help! That's exactly why it's so important to check each school individually. Good luck to your son with his financial aid packages!

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DOUBLE CHECK with your school's financial aid office! Each school has their own policies on how outside scholarships impact your aid package. Some schools will reduce loans first (good), others reduce grants first (bad). My daughter's school had a "displacement policy" that basically penalized her for getting outside scholarships by reducing institutional grants dollar-for-dollar. Total scam!

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That's a great point I hadn't even considered. I'll definitely check with the financial aid office about their displacement policy. Would be awful if the scholarships she worked so hard for just resulted in less institutional aid.

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To summarize the correct information: 1. Scholarship money used for room & board is counted as the STUDENT'S income on the FAFSA, not the parents' income 2. The no-asset test (175% of poverty level) only looks at PARENT income, not student income 3. Student income is assessed separately through the Student Aid Index formula, where they get the income protection allowance (~$9,410) 4. Since this is for the 2024-25 academic year, this scholarship income would affect your 2026-27 FAFSA, not your 2025-26 FAFSA So you can focus on managing your own income/401k contributions without worrying about how your daughter's scholarship might push you over the asset reporting threshold - it won't.

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Thank you for this clear summary! This makes me feel so much better. I'll still be careful with our income this year (for the 2025-26 FAFSA), but at least I don't have to factor in her scholarship when making those calculations.

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Just to clarify something important: When you submit documents for the Professional Judgment review, make sure you're clear that this is about BOTH: 1. Correcting the fraudulent application 2. Adjusting for your current income situation Sometimes schools handle these as separate processes, and you don't want your income adjustment request to get lost while they're dealing with the fraud correction. Consider requesting a meeting with a senior financial aid counselor rather than just working with whoever answers the phone.

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That's excellent advice - I definitely need to be clear that there are two separate issues here. I'll specifically ask for a senior counselor or someone who has experience with both fraud cases and professional judgment reviews. Thank you!

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wait did u try to login to studentaid.gov to see what information the fraudster put in ur fafsa?? u should check that to see what schools they sent it to and everything!!!

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Yes! I was able to access the fraudulent application and that's how I knew it wasn't just a mistake - they listed schools I've never applied to and income information that wasn't mine. So bizarre and scary. I've since updated all of that with my correct information, but I'm still working on the special circumstance adjustment.

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With your family income at $34,000 for a household of 4, you are EXACTLY who the Pell Grant was created to help. You'll almost certainly qualify for the maximum amount. I've been working with FAFSA applications for years, and I've noticed that when people think they should qualify but don't, it's usually because of one of these mistakes: 1) They accidentally reported retirement assets as regular assets (retirement accounts should be excluded) 2) They entered income information incorrectly (like putting a decimal point in the wrong place) 3) They didn't use the IRS Data Retrieval Tool, resulting in mismatched information 4) They missed the state or school deadlines for additional aid 5) They didn't follow up on verification requests The FAFSA itself doesn't have an income cutoff - everyone should apply. Individual schools may have different thresholds for their institutional aid, but federal programs like Pell Grants have consistent formulas nationwide.

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This is super helpful! I've been putting it off because the whole process seemed so overwhelming but I feel a lot more confident now. I'm going to apply this weekend and make sure I double-check everything. Really appreciate all the advice!

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When you first login to the FAFSA website its really confusing!!1! Make sure you go to studentaid.gov not any other website bc there are scam sites that charge $$ to fill out the FAFSA when its supposed to be FREE (hence the F in FAFSA lol

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have u tried logging in with ur kids info instead of urs? my nephew had this problem and for some reason when HE logged in (not his mom) he could edit everything fine even tho it was submitted. worth a try maybe?

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That's interesting! I've only been trying with my parent account. I'll ask my son to try logging in with his account tonight to see if he can access the edit options. Thanks for the suggestion!

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UPDATE: So I tried multiple things based on everyone's suggestions. The midnight trick didn't work, neither did using my phone. HOWEVER - having my son log in with his own account DID show different options! He could see a button for "Correct or Update FAFSA" that wasn't visible in my parent view. Still got an error when trying to save changes though. I ended up using Claimyr like someone suggested, and got through to an agent in about 20 minutes instead of waiting for hours. The agent confirmed this is a known issue affecting "thousands of applications" and put in an override request. They said we should be able to edit the FAFSA in 2-3 business days. I've also emailed all the financial aid offices to let them know what's happening. Thank you everyone for all the help! This has been so stressful.

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