FAFSA

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  • Connect you to a human agent at the FAFSA
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the FAFSA drops your call

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Ask the community...

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Based on your responses to everyone's suggestions, this does sound like a system error that will require FSA intervention to fix. When you do connect with them, make sure to have the following ready: 1. Your FSA ID login information 2. Your son's FSA ID (but not his password) 3. The exact date/time he sent the invitations 4. Confirmation that your husband successfully completed his portion The agent will likely need to manually link your account to your son's FAFSA application. They might also need to send a special invitation link directly to you. Good luck!

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Thank you so much for this detailed checklist! I'm going to try calling them tomorrow with all this information ready.

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UPDATE: Problem solved! I used the Claimyr service that @profile5 recommended to get through to FSA without the long wait. The agent found that there was a system glitch where my FSA ID wasn't properly linking to the invitation even though my email was correct. They had to manually link my account to my son's application. Now I can see and complete my portion! Thanks everyone for your help and suggestions.

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awesome! glad u got it fixed!

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So happy it worked out! The exact same thing happened to me. The new FAFSA system has so many bugs this year.

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One final tip - when you fill out the FAFSA, make sure you list ALL schools your daughter is applying to. You can add up to 20 schools on the application, and all of them will receive her financial aid information. This lets you compare aid packages from different schools before making a final decision.\n\nAlso, don't be afraid to contact financial aid offices directly after you receive offers. If your circumstances change or if another school offers better aid, some institutions will match or improve their offers. They won't tell you this openly, but it's worth asking!

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That's super helpful advice! I had no idea you could negotiate with financial aid offices. And the tip about listing all schools will save me from having to figure that out the hard way. Thanks so much!

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For anyone worried about making decisions without financial aid information, I recommend taking these steps: 1. Contact your schools' financial aid offices directly to ask about their contingency plans 2. Ask if they're extending their May 1 deposit deadlines 3. Request an estimated aid package based on last year's FAFSA if you're a returning student 4. If you're a first-year student, ask if they can provide a preliminary estimate based on your self-reported information 5. Document all communications in writing when possible Most institutions want to work with students during this unprecedented situation, but they need to hear from you directly about your concerns.

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This is really helpful advice. I'll start making these calls tomorrow. The whole situation is so stressful - my daughter got into her dream school but we have no idea if we can afford it without seeing the financial aid package. I'm worried all the good dorm options will be gone by the time we can make a decision too.

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I'm still confused why they changed the whole system this year anyway? The old FAFSA worked fine for me last year...

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The FAFSA Simplification Act was passed to make several improvements to the financial aid system, including reducing the number of questions from 108 to about 40, expanding Pell Grant eligibility, eliminating the sibling discount, and changing from EFC to SAI calculations. The changes are generally positive for students, but the implementation has been problematic. The new system will be better long-term, but this transition year is causing significant challenges.

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If you don't pass the credit check for a PLUS loan, you have two options: 1. Get an endorser (similar to a co-signer) 2. Appeal by documenting extenuating circumstances for credit issues If those don't work, there's actually a benefit: your daughter would become eligible for additional unsubsidized direct loans (up to $4,000-$5,000 more per year) since you were denied the PLUS loan. And yes, regarding the loan fee - if you need $10,000 for costs, you'd request about $10,440 to cover the fee that's deducted.

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That's really helpful information! I didn't realize she could get additional unsubsidized loans if I'm denied. That might actually be better in some ways since the debt would be in her name rather than mine. Do you know if the interest rates on those additional unsubsidized loans would be lower than the PLUS loan rate?

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yeah the parent plus loan intrest rate is way higher then the regular student loans. my daughters direct loans are like 5% something and my plus loans are over 8%. wish i knew that before :

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Same experience here! The PLUS loans we took out are at 7.54% while my son's direct loans are at 4.99%. That difference adds up to thousands over the life of the loan. They really don't make this clear in the financial aid packages they send out. It's frustrating!

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Update: Finally got through to University A's financial aid office! After explaining the situation, they said they need to process a "Return to Title IV" calculation for the spring semester funds and then notify University B. Apparently the issue was that since my son officially withdrew after December 15th (he was waiting for final grades), University A's system was still showing him as enrolled for spring. The financial aid officer said it would take 7-10 business days to process the return and release the remaining eligibility. University B said once that happens, they can process his spring financial aid package within about 2 weeks. Cutting it close with classes starting next week, but at least there's progress!

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That's great news! "Return to Title IV" (often called R2T4) is exactly the right process. Since your son was still showing as enrolled for spring at University A, their system was holding the aid as if it would be disbursed there. One important note: make sure University B knows about this timeline. Most schools have provisional enrollment policies that can give students a grace period for financial aid to be processed. Ask University B about their "pending financial aid" policy for students with aid that's still being processed. This usually allows registration and class attendance while the financial details are being finalized. Also, if there are any immediate expenses like books or supplies, ask about emergency loan programs that can bridge the gap until the aid comes through.

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my nephew ended up having 2 take out a private loan for a few weeks cuz the money didnt transfer in time. make sure ur son talks to university B financial aid about emergency options!

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That's really good advice - thank you! I'll definitely have him ask about emergency options when he meets with his advisor tomorrow. I'm worried about him getting dropped from classes before this all gets sorted out.

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