FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

have u tried logging in with ur kids info instead of urs? my nephew had this problem and for some reason when HE logged in (not his mom) he could edit everything fine even tho it was submitted. worth a try maybe?

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That's interesting! I've only been trying with my parent account. I'll ask my son to try logging in with his account tonight to see if he can access the edit options. Thanks for the suggestion!

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UPDATE: So I tried multiple things based on everyone's suggestions. The midnight trick didn't work, neither did using my phone. HOWEVER - having my son log in with his own account DID show different options! He could see a button for "Correct or Update FAFSA" that wasn't visible in my parent view. Still got an error when trying to save changes though. I ended up using Claimyr like someone suggested, and got through to an agent in about 20 minutes instead of waiting for hours. The agent confirmed this is a known issue affecting "thousands of applications" and put in an override request. They said we should be able to edit the FAFSA in 2-3 business days. I've also emailed all the financial aid offices to let them know what's happening. Thank you everyone for all the help! This has been so stressful.

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DOUBLE CHECK with your school's financial aid office! Each school has their own policies on how outside scholarships impact your aid package. Some schools will reduce loans first (good), others reduce grants first (bad). My daughter's school had a "displacement policy" that basically penalized her for getting outside scholarships by reducing institutional grants dollar-for-dollar. Total scam!

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That's a great point I hadn't even considered. I'll definitely check with the financial aid office about their displacement policy. Would be awful if the scholarships she worked so hard for just resulted in less institutional aid.

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To summarize the correct information: 1. Scholarship money used for room & board is counted as the STUDENT'S income on the FAFSA, not the parents' income 2. The no-asset test (175% of poverty level) only looks at PARENT income, not student income 3. Student income is assessed separately through the Student Aid Index formula, where they get the income protection allowance (~$9,410) 4. Since this is for the 2024-25 academic year, this scholarship income would affect your 2026-27 FAFSA, not your 2025-26 FAFSA So you can focus on managing your own income/401k contributions without worrying about how your daughter's scholarship might push you over the asset reporting threshold - it won't.

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Thank you for this clear summary! This makes me feel so much better. I'll still be careful with our income this year (for the 2025-26 FAFSA), but at least I don't have to factor in her scholarship when making those calculations.

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not to go off topic but is anyone else having issues with the new FAFSA interface?? i cant figure out how to even START the application for my kids. the old version was way better imo

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The new interface is definitely challenging. You need to create a StudentAid.gov account first, then find the FAFSA form under the Apply for Aid section. They changed the whole system for the 2024-2025 aid year, so many people are struggling with it. I recommend using a laptop/desktop rather than mobile - the mobile experience is even more difficult to navigate.

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has anyone had experience with the dependency override for siblings raising siblings? my friend is basically raising her 3 younger siblings but the parents are technically still around just not involved at all. wondering if there's a way for the younger siblings to apply as independent without parent info?

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Dependency overrides are handled case-by-case by each school's financial aid office, not directly through FAFSA. For situations like your friend's, the younger siblings would still need to complete the FAFSA listing their legal parents, but then immediately contact each school's financial aid office to request a dependency override. They'll need substantial documentation - court records, letters from professionals (teachers, counselors, clergy) who can verify the situation, and a detailed personal statement. It's a challenging process but absolutely possible in legitimate cases of parent abandonment or absence.

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I'm having a similar issue but with Parent PLUS loans. My parents applied for me (I'm an undergrad) and the old FAFSA used to show how much they could borrow through Parent PLUS. Now there's nothing until the school processes everything. Does anyone know if there's a way to estimate what they'll be approved for? My parents need to know for budgeting since they're helping with my college costs.

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Parent PLUS loans are technically available up to the cost of attendance minus any other aid received. However, PLUS loans do require a credit check, so approval isn't guaranteed. Your school's financial aid office can provide an estimate of your cost of attendance, and you can subtract any grants/scholarships and Direct loans you expect to receive to estimate the maximum PLUS eligibility. But final amounts will come from your school once they process your FAFSA.

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UPDATE: I got my SAI score email today (took 5 days) and logged back into studentaid.gov. Still no specific loan amount mentioned, but I called my graduate financial aid office and they confirmed I'm still eligible for the full $29,500. They said the FAFSA change was intentional to emphasize grants over loans, but eligibility calculations haven't changed. So for anyone else confused by this - don't panic! Your loan eligibility is still there, they just don't show it prominently anymore. Thanks everyone for the help!

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thanks for updating us! i was still worried lol

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Also don't forget that the CSS Profile (which some private colleges require) is WAY more complicated for undocumented families than FAFSA... if any of your students are applying to private schools make sure you warn them about this extra form!!!

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Oh no, I completely overlooked this! Several of my students are applying to private universities. Do you know if the CSS Profile has similar protections regarding confidentiality of immigration status?

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One practical solution that worked well at my previous school: We created a one-page reference sheet that listed exactly what documents parents should bring to FAFSA workshops (tax returns, W-2s, bank statements, etc.) along with FAQs about immigration status concerns. We translated it into multiple languages and sent it home 2 weeks before our workshops. This significantly increased both attendance and successful completion rates. Happy to share a template if that would help.

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I would be incredibly grateful if you could share that template! Having a professionally designed resource would make such a difference. Should I message you my email address?

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