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- Connect you to a human agent at the FAFSA
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- Call the correct department
- Redial until on hold
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- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Based on your responses to everyone's suggestions, this does sound like a system error that will require FSA intervention to fix. When you do connect with them, make sure to have the following ready: 1. Your FSA ID login information 2. Your son's FSA ID (but not his password) 3. The exact date/time he sent the invitations 4. Confirmation that your husband successfully completed his portion The agent will likely need to manually link your account to your son's FAFSA application. They might also need to send a special invitation link directly to you. Good luck!
Thank you so much for this detailed checklist! I'm going to try calling them tomorrow with all this information ready.
UPDATE: Problem solved! I used the Claimyr service that @profile5 recommended to get through to FSA without the long wait. The agent found that there was a system glitch where my FSA ID wasn't properly linking to the invitation even though my email was correct. They had to manually link my account to my son's application. Now I can see and complete my portion! Thanks everyone for your help and suggestions.
awesome! glad u got it fixed!
So happy it worked out! The exact same thing happened to me. The new FAFSA system has so many bugs this year.
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btw has anyone gotten their SAI score yet? mine seems super high compared to the old EFC from last year...
YES! My daughter's SAI is almost $4000 higher than her EFC was last year with literally NO CHANGE in our family finances. It's absolutely ridiculous. We're going to have to appeal.
UPDATE: I finally got this resolved! I used Claimyr to reach an FSA agent (thanks for that suggestion), and they confirmed my corrected FAFSA was fully processed. They gave me a case number and told me which transaction number the school should be looking for (#03 in my case). I called my school's financial aid office, gave them this info, and they were able to manually pull my corrected FAFSA within a few hours. They said lots of students are having this issue. For anyone else dealing with this - don't wait for the systems to fix themselves, be proactive and contact both FSA and your school directly!
So glad you got it resolved! Thanks for coming back to update us. This is really helpful information for others who might run into the same problem.
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If you don't pass the credit check for a PLUS loan, you have two options: 1. Get an endorser (similar to a co-signer) 2. Appeal by documenting extenuating circumstances for credit issues If those don't work, there's actually a benefit: your daughter would become eligible for additional unsubsidized direct loans (up to $4,000-$5,000 more per year) since you were denied the PLUS loan. And yes, regarding the loan fee - if you need $10,000 for costs, you'd request about $10,440 to cover the fee that's deducted.
That's really helpful information! I didn't realize she could get additional unsubsidized loans if I'm denied. That might actually be better in some ways since the debt would be in her name rather than mine. Do you know if the interest rates on those additional unsubsidized loans would be lower than the PLUS loan rate?
yeah the parent plus loan intrest rate is way higher then the regular student loans. my daughters direct loans are like 5% something and my plus loans are over 8%. wish i knew that before :
Same experience here! The PLUS loans we took out are at 7.54% while my son's direct loans are at 4.99%. That difference adds up to thousands over the life of the loan. They really don't make this clear in the financial aid packages they send out. It's frustrating!
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For anyone worried about making decisions without financial aid information, I recommend taking these steps: 1. Contact your schools' financial aid offices directly to ask about their contingency plans 2. Ask if they're extending their May 1 deposit deadlines 3. Request an estimated aid package based on last year's FAFSA if you're a returning student 4. If you're a first-year student, ask if they can provide a preliminary estimate based on your self-reported information 5. Document all communications in writing when possible Most institutions want to work with students during this unprecedented situation, but they need to hear from you directly about your concerns.
This is really helpful advice. I'll start making these calls tomorrow. The whole situation is so stressful - my daughter got into her dream school but we have no idea if we can afford it without seeing the financial aid package. I'm worried all the good dorm options will be gone by the time we can make a decision too.
I'm still confused why they changed the whole system this year anyway? The old FAFSA worked fine for me last year...
The FAFSA Simplification Act was passed to make several improvements to the financial aid system, including reducing the number of questions from 108 to about 40, expanding Pell Grant eligibility, eliminating the sibling discount, and changing from EFC to SAI calculations. The changes are generally positive for students, but the implementation has been problematic. The new system will be better long-term, but this transition year is causing significant challenges.
Malik Johnson
Thanks everyone for all the helpful advice! I've checked my dashboard more carefully and found the specific issues I need to address (parent marital status inconsistency and some tax info that doesn't match their records). I'm definitely NOT going to submit a paper form now after hearing all your experiences. Going to upload the correct documents tonight and hopefully that resolves everything. Fingers crossed!
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Freya Thomsen
That's great you found the specific issues! One quick tip - when you upload corrected documents, take screenshots of the confirmation pages. I've had situations where documents seemingly disappeared from the system, and having proof of submission saved me a ton of headache. Good luck with your aid!
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