FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thanks everyone for all the helpful advice! I've checked my dashboard more carefully and found the specific issues I need to address (parent marital status inconsistency and some tax info that doesn't match their records). I'm definitely NOT going to submit a paper form now after hearing all your experiences. Going to upload the correct documents tonight and hopefully that resolves everything. Fingers crossed!

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That's great you found the specific issues! One quick tip - when you upload corrected documents, take screenshots of the confirmation pages. I've had situations where documents seemingly disappeared from the system, and having proof of submission saved me a ton of headache. Good luck with your aid!

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btw has anyone gotten their SAI score yet? mine seems super high compared to the old EFC from last year...

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YES! My daughter's SAI is almost $4000 higher than her EFC was last year with literally NO CHANGE in our family finances. It's absolutely ridiculous. We're going to have to appeal.

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UPDATE: I finally got this resolved! I used Claimyr to reach an FSA agent (thanks for that suggestion), and they confirmed my corrected FAFSA was fully processed. They gave me a case number and told me which transaction number the school should be looking for (#03 in my case). I called my school's financial aid office, gave them this info, and they were able to manually pull my corrected FAFSA within a few hours. They said lots of students are having this issue. For anyone else dealing with this - don't wait for the systems to fix themselves, be proactive and contact both FSA and your school directly!

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So glad you got it resolved! Thanks for coming back to update us. This is really helpful information for others who might run into the same problem.

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Based on your responses to everyone's suggestions, this does sound like a system error that will require FSA intervention to fix. When you do connect with them, make sure to have the following ready: 1. Your FSA ID login information 2. Your son's FSA ID (but not his password) 3. The exact date/time he sent the invitations 4. Confirmation that your husband successfully completed his portion The agent will likely need to manually link your account to your son's FAFSA application. They might also need to send a special invitation link directly to you. Good luck!

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Thank you so much for this detailed checklist! I'm going to try calling them tomorrow with all this information ready.

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UPDATE: Problem solved! I used the Claimyr service that @profile5 recommended to get through to FSA without the long wait. The agent found that there was a system glitch where my FSA ID wasn't properly linking to the invitation even though my email was correct. They had to manually link my account to my son's application. Now I can see and complete my portion! Thanks everyone for your help and suggestions.

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awesome! glad u got it fixed!

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So happy it worked out! The exact same thing happened to me. The new FAFSA system has so many bugs this year.

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For anyone worried about making decisions without financial aid information, I recommend taking these steps: 1. Contact your schools' financial aid offices directly to ask about their contingency plans 2. Ask if they're extending their May 1 deposit deadlines 3. Request an estimated aid package based on last year's FAFSA if you're a returning student 4. If you're a first-year student, ask if they can provide a preliminary estimate based on your self-reported information 5. Document all communications in writing when possible Most institutions want to work with students during this unprecedented situation, but they need to hear from you directly about your concerns.

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This is really helpful advice. I'll start making these calls tomorrow. The whole situation is so stressful - my daughter got into her dream school but we have no idea if we can afford it without seeing the financial aid package. I'm worried all the good dorm options will be gone by the time we can make a decision too.

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I'm still confused why they changed the whole system this year anyway? The old FAFSA worked fine for me last year...

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The FAFSA Simplification Act was passed to make several improvements to the financial aid system, including reducing the number of questions from 108 to about 40, expanding Pell Grant eligibility, eliminating the sibling discount, and changing from EFC to SAI calculations. The changes are generally positive for students, but the implementation has been problematic. The new system will be better long-term, but this transition year is causing significant challenges.

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I swear the Department of Education is run by CLOWNS. How do you launch a completely redesigned FAFSA system in JANUARY without basic correction functionality until MARCH?! Students are losing scholarships and housing placements because of these delays! My daughter might have to live off-campus now because on-campus housing priority required financial aid verification by March 1st. Completely UNACCEPTABLE!

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thats terrible! call housing office and explain

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Most university housing offices are making accommodations for these FAFSA delays. Have your daughter contact housing directly and explain the situation - many are extending priority housing deadlines specifically because of the nationwide FAFSA issues.

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UPDATE: I just talked to my daughter's financial aid office and they've been amazing! They're fully aware of the correction delay and are extending their deadline to May 1st. They also said they can process her application with the incorrect SSN for now and update it once we make the correction. Just sharing in case anyone else is in a similar situation - definitely contact your school directly!

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That's great news! Most colleges are being very understanding about the FAFSA issues this year. Thanks for updating us!

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thx for the update! good to know schools r working with students on this mess!

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