FAFSA

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  • Connect you to a human agent at the FAFSA
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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Since you asked about timelines in a previous comment - schools typically receive your FAFSA information within 3-5 business days after it's processed. Most schools will start sending financial aid award letters in March/April for the fall semester, though some may send them earlier, especially if you've been accepted through early decision or early action. Regarding your concern about your SAI being higher than expected - that's not uncommon with the new FAFSA system. The 2024-2025 FAFSA uses a different formula than previous years. If you're concerned, you can always schedule an appointment with a financial aid counselor at your top choice schools to discuss your specific situation once you receive your aid packages. They can often explain why your SAI is what it is and suggest potential options.

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That timeline helps a lot, thanks! Good to know about the new formula too - my older cousin did FAFSA a few years ago and she was surprised at my numbers too. I'll definitely talk to the financial aid offices once I start getting packages.

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btw check if any of ur schools have priority deadlines for institutional scholarships!!! some colleges have separate applications for their own scholarships with deadlines BEFORE you even get ur financial aid package. i missed out on applying for some because i didn't know about them until it was too late

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That's a great point! I think I saw something about scholarships on a couple of the school websites. I'll go through all of them again to make sure I'm not missing any deadlines. Thanks for the reminder!

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Random question but did your son list both you and your husband on the FAFSA? Maybe only one of you got properly attached to the application and now they're trying to add the other? Just thinking out loud here...

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That's an interesting thought! He did list both of us, but maybe something got disconnected in the process. The whole new system seems so glitchy.

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After you complete your contributor portion, make sure to take screenshots of the confirmation page. With all the FAFSA issues this year, documentation is your friend. Also have your son log back into his studentaid.gov account about a week after you complete your portion to check that the status has updated appropriately.

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Great advice! I'll definitely take screenshots and have him check his account again next week. Thank you!

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I think this is just another example of the Department of Education's complete incompetence with the new FAFSA rollout. These messages are scaring students and parents for NO REASON. My daughter got a message saying her FAFSA was selected for verification AFTER her college already processed her financial aid package! When we called the school, they said to ignore it because they already had everything they needed. Complete waste of time and stress.

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ugh verification is THE WORST. they picked my fafsa for verification last year and i had to upload like 20 different documents?! like they already HAVE all this info from the IRS data transfer!!!

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To summarize what everyone has shared: this is a known display glitch affecting processed applications. As long as: 1. You have a confirmation email and number 2. Both student and parent/contributor have signed electronically 3. Your SAI score is visible in your account 4. Your selected colleges have received your FAFSA data Then you can safely ignore this message. It should disappear within a week or two as the system continues to be updated. The Department of Education is aware of these display issues and is working on fixing them, but they're not affecting the actual processing of financial aid.

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Thank you for summarizing! We check all those boxes, so we'll try not to worry about it. Really appreciate everyone's helpful responses.

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btw be ready for the new confusing stuff this year. they changed the whole system and SAI replaced EFC so everything looks different. and the parent info section takes forever now with all the new questions

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That's partially correct. The FAFSA simplification did replace EFC with SAI (Student Aid Index), but the 2025-2026 application should actually have fewer questions than previous years. The forms were streamlined to remove approximately 30 questions that were deemed unnecessary. The contributor sections (what used to be called parent information) might feel longer because the questions are organized differently, but the total question count is lower. The biggest change is that more families can now automatically skip the asset questions if they meet certain income thresholds.

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Thanks everyone for all the helpful information! I'll make sure we use the same FSA IDs and just start a new application for 2025-2026. I'm glad I asked before potentially creating duplicate accounts and causing problems. My son will be handling his own account this time around since he's 19 now. I'm definitely not looking forward to the new system changes, but at least I know what to expect now. Thanks again!

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One thing nobody mentioned yet - after your SAI appears, the next step is for your FAFSA information to be sent to the schools you listed on your application. This usually happens automatically, but sometimes there can be delays in this step too. Once the schools receive your information, they'll use your SAI to determine your financial aid package. If it's been more than 2 weeks since you submitted your FAFSA and you still don't see an SAI, I would definitely contact Federal Student Aid to check if there's an issue they need to resolve. Better to address any problems early in the process!

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Thank you everyone for all the helpful information! I'll wait one more week before I start to worry. It sounds like 5-7 business days is normal for the SAI to appear. I'll update once mine shows up!

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