Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I got through to someone at FSA using that Claimyr service another commenter suggested. It worked surprisingly well - I got a call back in about 20 minutes instead of waiting on hold forever. They found our application in their system! Apparently it was flagged for a verification issue unrelated to the signature problem. The agent reset something on their end and said it should reappear in our account within 24 hours. I'll update again tomorrow to let everyone know if it worked. Thanks for the help, everyone!
omg thats amazing!! i wish id known bout that b4 we redid everything. let us know if it works!!
My brothers FAFSA had the same thing happen but we didn't get it fixed and had to redo everything. Was a huge pain getting all the tax stuff again since parents had to find all there documents again. Hope yours comes back!
FINAL UPDATE: Our application is back! It showed up this morning with a status of "Processing" and all our information intact. The agent was right - they hadn't lost our data after all. Such a relief not having to start over. For anyone else having this problem, definitely try contacting FSA directly before assuming you need to start over. And that Claimyr service was definitely worth it to avoid the hold times.
Great news! Glad it worked out. This new FAFSA system has been causing so many similar problems. Just a reminder to everyone - once your application is processed, download and save a PDF copy of everything for your records.
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My daughter's took exactly 19 days. But then her CSS Profile (which some private schools require) took another week after that. Make sure you check if any of your schools need the CSS Profile too - that's a separate application through College Board with its own timeline!
Yes! I already submitted my CSS Profile thankfully. Two of my top schools require it. I just hope they'll be understanding about the FAFSA delays since we can't control the processing time.
UPDATE: Just got my SAI this morning - took exactly 17 days! Looks like the average processing time from everyone's responses is around 2-3 weeks, though it can vary widely. For those still waiting, hang in there and definitely contact your schools about any upcoming deadlines. Most of mine were super understanding about the delays. Thank you all for your helpful responses! This community has been so supportive during this stressful process.
17 days isn't bad considering how messed up the system is! Did you get the SAI you were expecting or was it way off? Mine was COMPLETELY different from the estimate I got using the Federal Student Aid calculator...
It was actually pretty close to what I expected based on the calculator! Only about $800 higher. I've heard the new formula can produce very different results compared to previous years though.
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One more important thing to note - make sure you understand the potential tax implications of any discharge. While closed school and TPD discharges aren't currently taxable federally (through 2025), some states may still consider it taxable income. This varies by state, so check your local rules or consult with a tax professional before proceeding.
That's a really good point - I hadn't even thought about the tax implications. I'm in California - do you know if they follow the federal non-taxable status for loan discharges?
California generally conforms to federal tax treatment for student loan discharges, so you should be fine. But always document everything and keep records of your discharge for at least 7 years in case it comes up in a future audit. The most important thing right now is getting the discharge approved.
my friend said the DOE website has special instructions 4 when ur school closed bcuz of fraud. there's like a special fraud team or something? dont know much about it but maybe look into that 2
Thanks for the tip! I'll search for that on the site. I'm willing to try any avenue at this point. The whole situation has been such a nightmare.
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OMG the exact same thing happened to us last month!!! So frustrating! It turned out that even though we both signed, my daughter's FSA ID wasn't properly linked to her Social Security number in the system. We had to call and stay on hold for almost 2 hours, but they finally fixed it. The problem is that the system sometimes shows "in review" status even though it's actually waiting for something else to be fixed. Keep trying the phone line at odd hours - we got through at 8:05am on a Tuesday.
Two hours on hold?! That's insane. I'll try calling right when they open tomorrow morning. Did you have to provide any specific information when you finally got through?
UPDATE: I finally figured it out! After trying literally everything suggested here, I discovered the issue was actually with our browser settings. I switched from Chrome to Firefox, cleared all cookies, and suddenly a pop-up appeared with the signature prompt when I logged in. For anyone facing this issue - try different browsers and disable any ad blockers or cookie blockers you might have. The signature page was there the whole time but was being blocked by my browser settings. My daughter's FAFSA now shows fully processed instead of in review. Thanks everyone for your help!
Glad you figured it out! Their website is so poorly designed it's ridiculous. Thanks for sharing the solution!
Great troubleshooting! This is actually a common issue with the new FAFSA system - certain browser configurations can prevent security elements from loading properly. I'll add that using private/incognito browsing mode can sometimes help with these issues as well.
Hugo Kass
do ur best to stay calm, we were so stressed bout this but it all worked out fine. just stay on top of followin up with the school every few days
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Simon White
•Thanks for the encouragement. It's so stressful when it's your kid's future on the line! I'll definitely be following up regularly.
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Brian Downey
Wait did anyone else have to provide their parent's birth certificates too?? My school asked for BOTH my proof of citizenship AND my parents' proof even though I'm the only one applying for aid. Seemed excessive.
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Nasira Ibanez
•That's unusual. Parent citizenship documentation is typically only required if the parents themselves are also applying for federal aid (like Parent PLUS loans) and have citizenship verification issues. If you're the only one applying and you're dependent, they should only need your documentation. Might be worth clarifying why they need your parents' information as well.
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