FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ava Rodriguez

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This is a known issue with the new studentaid.gov platform. I work in a university financial aid office, and we've been seeing this problem frequently. The technical explanation is that there's a synchronization issue between the FSA ID database and the main FAFSA database after the simplified FAFSA rollout. Important: DO NOT create multiple FSA IDs as some have suggested. This can cause more problems with your account and could potentially flag your application for verification. The fastest solution is to speak with an FSA agent who can manually reset the database connection for your account. If you're up against a verification deadline, make sure to ask the agent to note this in your file. They can add an extension code that will give you additional time for document submission while this technical issue is resolved.

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Amara Adeyemi

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Thank you for the professional insight! Good to know about not creating multiple FSA IDs - we were about to try that based on another comment. I'll definitely ask about the extension code when I finally reach someone. Really appreciate the help!

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Amara Adeyemi

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Update: Finally got through to FSA! I used the Claimyr service someone recommended above and got a callback within 30 minutes. The agent confirmed there's a system-wide issue affecting parent/contributor access, especially for accounts that have gone through verification. The fix was that they had to clear some kind of "authentication flag" on our account and then had us do one more password reset while they monitored the system. We're back in now and can access everything! They also added a 14-day extension to our verification deadline because of the technical issues. Thanks everyone for your help! If anyone else runs into this, definitely ask about the authentication flag and request an extension if you're close to a deadline.

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Dylan Wright

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Glad you got it fixed! This whole FAFSA system is such a mess, but at least some of the agents know what they're doing. I'll remember that "authentication flag" thing if it happens to me again.

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Zara Mirza

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Just to clarify - the California Dream Act Application (CADAA) is specifically for undocumented students, DACA recipients, U visa holders, and students with TPS status who can't complete the FAFSA. If you're a California resident who is a U.S. citizen or eligible non-citizen, you should complete the FAFSA, not the CADAA. Completing the wrong form can significantly delay your financial aid.

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oh sht my bad! ur right. i was thinking of the cal grant gpa verification form! thats the extra one everyone needs

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Emma Thompson

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omg this happened to my cousin too!! they had to call like 50 times and then finally someone actually looked at her application properly instead of just saying "everything looks fine on our end" when it clearly wasn't fine!!!

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Ravi Malhotra

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So glad you finally got it figured out! I had a similar nightmare situation with my FAFSA two years ago when I was applying. Started panicking because my SAI score wasn't showing up correctly and the school kept saying they couldn't see my application. Turned out my birthday was entered with the wrong year (1990 instead of 1999) and nobody caught it through multiple reviews. I actually lost a scholarship opportunity because it took so long to fix. The whole system needs a complete overhaul honestly.

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Oliver Becker

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That's awful you lost a scholarship because of their error! Did you try appealing to the scholarship committee? I'm finding this whole process makes me anxious about what other issues might pop up before my daughter actually receives her aid.

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Ravi Malhotra

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I tried appealing but they had already distributed all funds by then. The financial aid officer felt bad but said there was nothing they could do. My advice is to follow up WEEKLY with both FAFSA and your school until everything is confirmed received and processed. Don't trust when they say "it looks fine" - ask specifically if they can see the application in THEIR system, not just that it was submitted.

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Norman Fraser

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I've been tracking the SAVE Plan since it was first announced, and it's important to note that any changes would likely be phased in rather than happening overnight. The current legal challenges may also delay implementation of any rollbacks. In the meantime, you should document all your current loan details, payment amounts, and program enrollment status. This documentation can be crucial if you need to dispute changes or demonstrate that you were following program requirements. Also worth noting - the SAVE Plan's more generous provisions for undergraduate loans (5% of discretionary income rather than 10%) weren't scheduled to take effect until July 2024 anyway, so some of what you're worried about losing may not have even been implemented yet.

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Xan Dae

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Thank you for this information. You're right that I should document everything. I hadn't realized the 5% calculation wasn't even in effect yet - I thought that was part of what I was already getting. The financial aid system is so confusing sometimes. Do you know if there's a specific way I should be documenting things or specific information I should make sure to save?

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Norman Fraser

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I recommend taking screenshots of your loan servicer account showing current balances, payment amounts, and especially your enrollment in specific repayment plans. Save any emails confirming your enrollment in SAVE or other IDR plans. Keep records of your income certifications and when they were processed. If you speak with representatives, get reference numbers for the calls and take detailed notes about what they tell you. The Department of Education and servicers have made errors in the past, so having your own documentation is crucial.

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Xan Dae

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Thanks everyone for the advice and commiseration. I'm still anxious but at least I feel less alone in this. I'm going to try reaching out directly to my loan servicer tomorrow and see if I can get some clarity on my specific situation before making any decisions. And I'll definitely be documenting everything going forward - that advice makes a lot of sense. I just wish the whole system wasn't so complicated and that they wouldn't keep changing the rules on us when we've built our entire financial lives around certain expectations.

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Thais Soares

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let us know how it goes when u call them!! i need to do the same thing but i'm dreading it

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Just to clarify for everyone: The "days remaining" countdown is ONLY relevant for applications that haven't been submitted yet. Once the FAFSA shows as "processed" in the system, the application is complete and has been successfully transmitted to schools. The Department of Education is aware of this confusing UI issue but with all the other problems in the new system, fixing the countdown timer hasn't been their priority. As long as you can see your SAI calculation and the status shows "processed," you can safely ignore the countdown.

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thx for explaining! the new system is so weird compared to last year

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I'm filling out my first FAFSA now and I'm terrified I'll mess something up... how long did it take after your daughter submitted for the SAI calculation to show up? Mine's been pending for almost a month!

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It took just over 2 months for us (Jan 9 to Mar 19). From what I've heard, that's actually pretty quick with the new system. Good luck with yours!

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