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Oliver Zimmermann

FAFSA debt still haunting me after school shut down - Is TPD discharge my only option?

I'm at my wit's end with this FAFSA nightmare. Back in 2015, I took out about $12K in federal loans to attend a medical coding program. The school suddenly closed when I was 3 months from finishing (later found out the owners were indicted for fraud!). I stopped making payments in 2017 after submitting paperwork for the closed school discharge program, thinking it would be processed. Fast forward to 2024, and they've been offsetting my tax refunds for YEARS despite my applications. When I finally got through to someone at FSA last month, they claimed they had no record of my discharge applications, and my balance had ballooned to $19K with interest! The weirdest part? My FSA account shows the wrong school name listed as "unverified institution" with no address or phone number - just my first name and a misspelled last name. I'm now dealing with long-term health issues that might qualify me for Total and Permanent Disability discharge, but I'm terrified they'll mishandle that application too. Has anyone successfully fought the system when the DOE keeps losing paperwork? Or is TPD my only realistic option at this point?

sounds like the whole system is set up 2 fail people tbh. my cousin had almost the same thing happen with a nursing program. they kept 'losing' her paperwork 4 like six years & she gave up & just paid it off with an inheritance 🙄 the doeducation is completely broken

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That's what I'm afraid of - that I'll never escape this debt no matter what I do. My health issues make it impossible for me to work full-time now, so I don't even have the option to just pay it off. Did your cousin try getting a congressman involved or anything before giving up?

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From what you're describing, you should absolutely qualify for a Closed School Discharge. The key is proper documentation and persistence. Here's what you need to do: 1. Download and complete the Closed School Discharge application again (available on studentaid.gov) 2. Include any proof you have of attendance (transcripts, registration documents) 3. Submit via certified mail with return receipt AND upload to studentaid.gov 4. Keep copies of EVERYTHING 5. Call FSA every 2 weeks for status updates (document calls with date/time/representative name) The wrong school name in your account is concerning - you need to get that corrected ASAP as it's likely why your applications were "lost." Request a Data Correction as well. Don't immediately jump to TPD unless your medical condition truly qualifies. The closed school discharge is your rightful claim here.

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Thank you for the detailed advice! I tried calling FSA three times last week but kept getting disconnected after 1+ hour holds. I'll try the certified mail route. Do you know if there's a specific address I should use for the closed school discharge? The one on their website didn't work last time.

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Javier Torres

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I had the EXACT same problem last year with FSA losing my paperwork! I found out they had the wrong social security number on my account (off by ONE digit). Maybe check all your personal info is correct? Also their phone system is completely useless - I spent 5+ hours on hold over 3 days and kept getting disconnected.

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That's a good point - I never even thought to check if they had the wrong SSN! With my last name being wrong, they might have other incorrect info too. Did you eventually get through to someone who could help fix your account?

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Javier Torres

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Yes! But it took FOREVER. I finally had to use a service called Claimyr (claimyr.com) that holds your place in line and calls you when an agent is available. Totally worth it since I was about to lose my mind with the constant disconnects. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ. Once I actually spoke to someone, they fixed the SSN error and suddenly they "found" all my missing paperwork.

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Emma Davis

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I worked for a student loan servicer for 6 years. What you're experiencing is unfortunately common with closed school situations, especially when the school was shut down for fraud. Here's what you're legally entitled to: 1. Closed School Discharge - if you were enrolled when it closed OR withdrew within 120 days before closure 2. Borrower Defense to Repayment - since the owners were indicted for fraud The incorrect school info in your account is a huge red flag. Request a Data Review immediately. The computer systems at FSA are notoriously problematic with tracking closed schools. Regarding TPD - that's a separate process, and you should only pursue it if you truly meet the medical criteria. It requires specific documentation from a physician or proof of SSDI/VA determination. Whatever you do, do NOT pay a third-party company that promises to "fix" your loans for a fee. They're almost always scams.

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Thank you so much for this insider perspective! I definitely qualify for the closed school discharge (was enrolled right until they locked the doors). I never knew about the Borrower Defense option - is that something I apply for separately or in combination with the closed school discharge? And yes, I learned about third-party scams the hard way... paid $1,200 to a "student loan relief" company in 2019 that did absolutely nothing.

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Emma Davis

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Apply for both separately to cover your bases. Closed School is usually faster/easier, but Borrower Defense provides additional protections if you have evidence of misrepresentation by the school. For Borrower Defense, you'll need to explain specifically how the school misled you (job placement rates, accreditation claims, etc.). I'm sorry about the scam company - unfortunately that's extremely common. Going forward, always remember that any legitimate discharge options are FREE through studentaid.gov.

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Malik Johnson

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THE WHOLE SYSTEM IS A DAMN RACKET!!! I went through EXACTLY this with my culinary school loans from 2012!!! They "lost" my paperwork FOUR TIMES and kept adding interest the whole time!!! They don't WANT to discharge eligible loans - they make too much money off our suffering!!! After THREE YEARS I finally got mine discharged but only after I got my state attorney general's office involved. DO NOT GIVE UP - that's what they're hoping for!!!

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Contacting the attorney general is a good idea I hadn't thought of! Did you reach out to them directly, or did you have to file some kind of formal complaint first? I'm willing to try anything at this point.

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Malik Johnson

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I filed a formal complaint through my state AG's consumer protection division website. Be SUPER detailed with dates, names, copies of EVERYTHING. It took about 6 weeks but they assigned someone to my case who contacted DOE directly. Suddenly the DOE "found" all my paperwork! MAGIC!!! 🙄 The system is designed to make us give up - DON'T LET THEM WIN!!!

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This happened to my brother after his automotive tech school closed. What finally worked was getting our congressman involved. His office has a staff person dedicated to helping constituents with federal agency issues. They made one call and suddenly the FSA was super responsive and processed his discharge within 3 weeks. It's ridiculous we have to go this route, but it works! Here's what to do: 1. Look up your congressional representative online 2. Call their office and ask about their constituent services for federal agency issues 3. Prepare a one-page summary of your situation with all relevant loan numbers and dates 4. Be polite but persistent with their staff Good luck!

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That's really helpful, thank you! I'll try looking up my congressman today. Did your brother have to sign anything giving permission for the congressman's office to inquire about his loans? I'm wondering about the privacy aspect and what I need to prepare.

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Yes! He had to sign a privacy release form that the congressman's office provided. They can't inquire about your specific case without it. They'll also need copies of any relevant correspondence, so gather all that first. The staff person told him they deal with FSA issues constantly and know exactly who to contact to get results.

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Ravi Sharma

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i feel u on the health issues part. i got approved for tpd discharge last year but it took forever. u need either 1) VA determination 2) SSDI/SSI with 5-7 year review period or 3) doctor certification that ur condition will last 5+ years/is terminal. the doctor route is hardest. if ur doing ssdi route they literally just check a database - its the easiest if u already qualify.

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I'm currently in the process of applying for SSDI, but haven't been approved yet. My doctor thinks I should qualify based on my condition, but I've heard the approval process can take 1-2 years. Did you have any issues with the TPD process once you had your SSDI approval?

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Ravi Sharma

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once i got ssdi the tpd part was pretty easy actually. u just submit the form and they verify with ssa. but yeah getting ssdi approved took me 18 months and a lawyer. if ur closed school thing works out that would be way faster tho.

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One more important thing to note - make sure you understand the potential tax implications of any discharge. While closed school and TPD discharges aren't currently taxable federally (through 2025), some states may still consider it taxable income. This varies by state, so check your local rules or consult with a tax professional before proceeding.

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That's a really good point - I hadn't even thought about the tax implications. I'm in California - do you know if they follow the federal non-taxable status for loan discharges?

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California generally conforms to federal tax treatment for student loan discharges, so you should be fine. But always document everything and keep records of your discharge for at least 7 years in case it comes up in a future audit. The most important thing right now is getting the discharge approved.

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my friend said the DOE website has special instructions 4 when ur school closed bcuz of fraud. there's like a special fraud team or something? dont know much about it but maybe look into that 2

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Thanks for the tip! I'll search for that on the site. I'm willing to try any avenue at this point. The whole situation has been such a nightmare.

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