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Based on your responses to other comments, it sounds like you're dealing with two separate issues: 1. Schools that require additional institutional forms (which you found on two portals) 2. Schools with confusing portals where requirements aren't clear For the confusing portals, look specifically for sections labeled: - "Financial Aid Requirements" - "To-Do List" - "Outstanding Documents" - "Required Documents" Also, check if any are requesting verification documents. Common verification requests include: - Income verification forms - Tax return transcripts - W-2 statements - Family size verification If you truly can't figure it out through the portals, calling is unfortunately your best option. Financial aid offices are swamped this time of year, but this is too important to leave to chance.
Update: We figured it out! Two schools needed their own institutional forms completed (which we found and submitted). The third school actually needed the CSS Profile which we somehow missed. And the fourth school had accidentally sent us the wrong automated email - when we finally got through to them, they confirmed they had all our information and the scholarship is secure. Thank you all for your help!!
So glad you got it sorted out! This is exactly why I always tell families to expect the unexpected with financial aid - even when you think you've done everything right, there's often some additional step or form that schools require. The CSS Profile is such a common "gotcha" because not all schools are clear about requiring it alongside FAFSA. Your experience will definitely help other families going through the same panic! Congrats on securing those scholarships - that's amazing that 3 out of 4 schools offered her aid!
Just wanted to jump in as someone currently going through this process! My son is also starting fall 2025 and we're in a similar boat. One thing I learned from calling our school's financial aid office is that they actually encourage parents to create their FSA ID account NOW if you haven't already - that way you're ready to go the moment the PLUS loan application opens. The FSA ID creation process can take a few days to verify, so getting that done early saves time later. Also, our school's financial aid counselor mentioned that if you have questions about the award letter when it arrives, don't hesitate to schedule a phone appointment with them. They can often explain exactly how much you'd need to borrow and walk you through the next steps. The whole process is definitely nerve-wracking but at least we're all figuring it out together!
Thanks for the tip about creating the FSA ID early! I actually just did that after reading your comment - you're right that it takes a few days to verify. I hadn't thought about scheduling a phone appointment with financial aid either, that's a great idea. It's definitely reassuring to know other parents are going through the same process right now. Good luck with your son's financial aid package!
As a new parent navigating this process, this thread has been incredibly helpful! I'm in a similar situation with my daughter starting fall 2025. One question I haven't seen addressed - for those who've done this before, do schools typically send award letters all at once or do they trickle in over weeks/months? I'm trying to plan when to expect ours so I can start the Parent PLUS process with enough time before any deposit deadlines. Also, has anyone had experience with appealing financial aid awards if the package isn't sufficient? I'm wondering if that's something to try before committing to a large Parent PLUS loan amount.
Great questions! From my experience last year, award letters typically come out in waves between March and May, with most schools sending them 2-4 weeks after acceptance. Private schools often send theirs earlier than state schools. As for appealing - absolutely try it if there's been a change in your financial circumstances or if other schools offered significantly more aid. I successfully appealed my daughter's package by submitting documentation of my spouse's job loss, and they increased her grant by $3,000. Even a small increase can reduce your Parent PLUS loan amount substantially over four years. Most schools have a formal appeals process, so check their financial aid website or call directly to ask about it.
Just wanted to add a helpful tip from my experience last year - if you have complicated investments like you mentioned, consider having your tax preparer create a summary sheet of all the schedules and forms you'll need for FAFSA. When I was filling out my son's application, I kept having to flip between different pages of our tax return to find specific line items the FAFSA was asking for. Having everything organized in advance made the process much smoother, especially since the new system can be glitchy and you don't want to spend extra time hunting for information while the application might time out on you.
That's such a smart idea! I never thought about having our tax preparer create a summary sheet. With our rental properties and investment accounts, we always end up with a stack of schedules that's pretty overwhelming to navigate. I'm definitely going to ask our CPA to put together something like that when we meet about our 2023 taxes. It sounds like it would save so much time and stress when we're actually filling out the FAFSA, especially if the system is as glitchy as everyone says it is.
Great advice about the summary sheet! Another tip I'd add is to make copies of your 2023 tax return and all schedules before you start the FAFSA application. I learned this the hard way when my computer crashed halfway through filling out my daughter's FAFSA last year and I had to start over. Having physical copies meant I could continue on a different device without having to dig through files again. Also, if you're like me and your spouse handles different parts of the finances, make sure both of you know where all the tax documents are stored - you never know who might end up being available to complete the application when it opens in October.
These are all such practical tips! I'm definitely going to make copies of everything and create that summary sheet. One more thing I learned from my older daughter's application a few years ago - if you have multiple bank accounts or investment accounts, write down the account balances as of the day you're filling out the FAFSA. The application asks for current balances, not what was reported on your tax return, and I remember scrambling to log into different accounts while trying to complete the form. Having those numbers written down ahead of time would have saved me from having the application time out twice!
One more tip - make sure you're filling out the 2025-2026 FAFSA if your daughter is starting college next fall. The application periods changed recently and some people are still filling out the wrong year's form!
I went through this exact same confusion when I filled out my son's FAFSA two years ago! The interface could definitely be clearer about this. Just to add to what everyone else has said - yes, it's the parent's birthdate in the parent section. One thing that helped me was to think of each section as literally being filled out BY that person. So the student section is as if your daughter is filling it out herself (her info), and the parent section is as if you're filling it out about yourself (your info). Also, if you're married and filing jointly, you'll need both parents' birthdates. Good luck with the application - you're doing great by being careful and asking questions!
That's such a helpful way to think about it - each section being filled out BY that person! I'm a visual learner so that mental framework really clicks for me. And yes, I'm married so I'll need both of our birthdates. Thanks for the encouragement too - this whole process feels overwhelming but everyone here has been so helpful!
Khalid Howes
Just to follow up - did any of the suggestions work? Were you able to get your son's dependency status corrected on the FAFSA? If you're still having trouble, another option is to complete and submit the FAFSA as is (even with the incorrect independent status), then immediately submit a correction. Sometimes the correction process works more reliably than the initial application for resolving dependency issues.
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Liam Duke
•Update: We tried everything suggested here but still no luck fixing it before submission. We ended up submitting it as independent (to meet his school's priority deadline) and immediately filed a correction request. The correction is still processing, but his school's financial aid office told us they're seeing this issue with lots of students and have a process to handle it on their end if the correction doesn't go through. Thank you all so much for your help - this community is amazing!
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Abigail Patel
I'm dealing with a similar issue right now with my daughter's FAFSA! It's so frustrating how buggy the new system is. One thing that helped us was making sure she was logged in with her own FSA ID (not mine) and completely clearing all browser data before starting fresh. Also, I noticed you mentioned your son is 20 - just double-check that his birth year is entered correctly on the application. Even a small typo there can trigger the system to classify him as independent. The dependency questions are super sensitive this year. If all else fails, your son's financial aid office should be able to help sort this out even after submission. Hang in there!
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Jeremiah Brown
•Thank you for sharing your experience! It's reassuring to know we're not alone in dealing with this issue. We actually went through all those troubleshooting steps and even verified the birth year was correct, but still couldn't get it resolved before the deadline. We ended up submitting as independent and filing a correction, which is still processing. It sounds like you're on the right track though - definitely try the fresh browser approach first since that seems to work for some people. Hope you get yours sorted out more easily than we did!
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