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For the 2025-2026 FAFSA, remember they've completely changed the formula from EFC to SAI (Student Aid Index). Make sure once you get past the FSA ID issue that you're looking at updated guidance for the new FAFSA. The changes are significant and affect how income and assets are calculated.
As a newcomer to this process, I'm finding this thread incredibly helpful! It's reassuring to know that not getting a confirmation email is normal - I was starting to panic thinking we'd done something wrong. The advice about trying to log in immediately makes sense, and I appreciate everyone sharing their experiences. I'm definitely going to write down all our credentials like Katherine suggested, and it's good to know about the SSA verification delay. Thank you all for sharing your knowledge with those of us navigating this for the first time!
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My daughter never got her email at all but everything worked fine when we filed! Sometimes the emails just get lost in cyberspace lol. As long as you can log in to your account you should be good to go.
Update: My confirmation email finally came through yesterday! It took 9 days total. Thanks everyone for your help and reassurance - especially the tip about checking if I could log in to studentaid.gov even without the confirmation (I could!). We should be all set for the December FAFSA now!
That's great news! Glad everything worked out. Best of luck with your FAFSA application in December!
So glad it worked out for you! This thread was really helpful for me too as a newcomer - I'm in a similar situation where my FSA ID confirmation is taking longer than expected. It's reassuring to know that being able to log into studentaid.gov means everything is working even without the email. Thanks for updating us with your resolution!
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Thank you so much for posting your solution! I was about to give up after trying for the 5th time, but I followed your steps exactly and it worked! The email domain difference was key for us.
As someone who just went through this nightmare last month, I can confirm that the email domain issue is real! My son and I were both using our family's custom domain email (@ourfamilyname.com) and kept getting the same error. Once we switched to completely different providers (he used his school email, I used my work email), it worked immediately. Also want to add - if you're still having trouble, try doing it on a weekday morning around 6-7am EST. The system seems much more stable during those hours when fewer people are online. Good luck to anyone still struggling with this!
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I'm so sorry you're going through this! I'm new to this community but facing a similar situation with my stepdaughter's FAFSA. Her biological father lives in Canada and we're hitting the same verification wall. Reading through everyone's responses here has been incredibly helpful - especially the advice about contacting the school directly for professional judgment and the tip about certified translations. I had no idea that translation certification could be causing delays. Thank you all for sharing your experiences, it's making me feel less alone in this process. AstroAlpha, I really hope you get this resolved soon - two months is absolutely ridiculous!
Welcome to the community, Amara! It's both comforting and frustrating to know others are dealing with the same issues. The international parent/spouse verification process seems to be a real blind spot in the FAFSA system. Have you tried reaching out to your stepdaughter's school yet about professional judgment options? Also, if you do end up needing certified translations, I'd recommend getting them done by a professional translation service rather than just a bilingual notary - based on what Anastasia mentioned, the certification requirements seem pretty strict. Good luck with your situation!
As someone who went through this exact nightmare last year, I feel your pain! My husband is from the Philippines and we also got stuck in verification hell for months. A few things that eventually helped: 1) Document EVERYTHING - keep records of every call, email, and submission date. 2) Try calling FSA first thing in the morning (8am EST) - I had better luck getting through then. 3) Ask to speak to a "verification specialist" specifically, not just general customer service. 4) Consider having your daughter's school submit an appeal for "unusual circumstances" due to the verification delay. My son's college was able to provide temporary aid while we waited. The whole system is broken when it comes to international spouses, but don't give up! It will eventually get resolved, even though it feels hopeless right now.
Dylan Fisher
UPDATE: My SAI finally showed up this morning! For anyone else looking, it was exactly where @helpful_guidance said - in the Student Aid Report under "My Documents" on studentaid.gov. The number was right on the first page. My college financial aid office was also able to see it yesterday, so I got my scholarship application in on time. Thanks everyone for your help!
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Gianna Scott
•Great news! Glad it worked out for your scholarship deadline. For future reference, this is the typical timeline - submit FAFSA, wait 3-5 business days, then check the SAR in My Documents. Good luck with your financial aid package!
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Alfredo Lugo
•congrats!! now the fun part of waiting to see your financial aid package lol
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StarSurfer
That's awesome that you got it sorted out! I'm still waiting for my SAR to show up - submitted mine on Monday so hopefully it'll be ready by tomorrow. Quick question for anyone who's been through this - once you have your SAI, how long does it typically take for schools to update your financial aid packages? My state school said they need it to finalize my aid offer but didn't give me a timeline.
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