Where is the Washington ESD unemployment office in Pendleton area?

That's what I was afraid of. Walla Walla is like 2 hours away from me. This is so frustrating.

Actually I think the Walla Walla office might be appointment only now too. You should call ahead before making that drive.

My claim status shows 'adjudication in progress' but I have no idea what they're reviewing. I reported all my work hours correctly and haven't had any issues before.

Adjudication usually means they're reviewing something about your eligibility. Check your correspondence in your SecureAccess Washington account to see if they sent you any requests for information.

Is that one of those services that charges you to call? Seems sketchy.

I was skeptical too but it actually worked. They handle the calling and waiting for you so you don't have to sit on hold for hours. Worth it when you really need to talk to someone.

At this point I'm willing to try anything. The regular phone number just hangs up on me after 30 minutes of waiting.

Good idea, I'll look into that. Do you know if they can actually access my Washington ESD account or just provide general info?

They can't access your account but they might be able to help you understand what's happening with your adjudication or point you in the right direction.

I agree it's frustrating but they did expand online services a lot. Most issues can be resolved through SecureAccess Washington if you know where to look.

easy to say when your claim isnt stuck in limbo for weeks

I've tried that multiple times. Still get the busy signal or get hung up after waiting forever.

Same here. I think everyone has the same idea about calling early so it's still swamped.

I checked that already - there's nothing showing up in my to-do list. That's why I'm so confused about what they're reviewing.

That's weird. Usually they'll tell you what they need. Have you checked your messages and correspondence section thoroughly?

Yes, I've gone through everything multiple times. No messages, no requests, nothing.

That's somewhat reassuring I guess. I just wish they would communicate better about what's happening and how long it might take.

2-4 weeks?? That's insane when people are depending on these benefits to pay rent and buy food.

Did you ever find out what specifically triggered the review?

Never got a clear answer on that. I think it was just random or maybe because I had multiple employers in the past year.

That sounds exactly like what I need. How quickly were you able to get through to someone?

They got me connected within a couple days. Way faster than trying to call myself.

Good point. I was just hoping in-person might be easier but sounds like everything is remote now.

I sent one last week but haven't heard back yet. How long do they usually take to respond to messages?

Usually 3-5 business days but could be longer if they're backlogged.

A month?? I really hope mine doesn't take that long. I'm already behind on bills.

The lack of communication is the worst part. At least tell people what's being reviewed and give an estimated timeline.

Thanks, that is closer. I'll keep that in mind for job search requirements.

I was afraid of that. Just wish I knew what they were looking at so I'd have some idea of timeline.

That's why services like Claimyr can be helpful - at least you can get some answers about what's happening instead of just waiting blindly.

Yes, I've been keeping up with those. Just frustrating not getting paid while they review whatever they're reviewing.

Will do. Hopefully it resolves soon. Thanks everyone for the advice and suggestions.