What every worker should know about unemployment insurance - Washington ESD basics
I'm posting this because I wish someone had explained the unemployment system to me before I needed it. Lost my job at a manufacturing plant last month and had no idea how any of this worked. Thought I'd share what I've learned about Washington ESD so far in case it helps other people who are new to this. First thing - you can't just wait around if you lose your job. You have to file your initial claim right away or you lose benefits for those weeks. The Washington ESD website is confusing but you need to create an account and fill out all the forms. They ask about your work history, why you lost your job, and a bunch of other stuff. Then you have to file weekly claims every week to get paid, even if your claim is still being processed. The job search requirement is 3 contacts per week which seems like a lot when you're already stressed about money. Also learned that 'adjudication' means they're investigating something about your claim - mine has been in adjudication for 2 weeks now with no explanation. Has anyone else been through this process? What should new people know that isn't obvious from the Washington ESD website?
47 comments


Diego Chavez
Good summary! Few things to add - make sure you understand the difference between 'able and available' vs 'standby' status. If you're on standby (like temporary layoff expecting to return), you don't have to do job searches. But regular UI requires those 3 job contacts every week and you have to keep a log. Also, your weekly benefit amount is based on your highest earning quarter in your base period, not your most recent job. The base period is usually the first 4 of the last 5 completed calendar quarters before you file.
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Chloe Robinson
•Thanks! I didn't know about the base period thing. That explains why my benefit amount seemed lower than I expected.
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NeonNebula
•The standby vs regular UI thing trips up a lot of people. If you're not sure which applies to you, call Washington ESD to clarify.
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Anastasia Kozlov
Adjudication can take forever, especially if there's any question about why you left your job. I've been waiting 5 weeks for mine to resolve. The worst part is trying to get through to someone at Washington ESD to find out what's happening. I've called hundreds of times and either get a busy signal or get disconnected after waiting on hold.
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Sean Kelly
•I had the same problem with getting through to Washington ESD until someone told me about Claimyr. It's a service that helps you get connected to actual agents instead of sitting on hold forever. You can check it out at claimyr.com - they have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me hours of frustration trying to get through on my own.
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Chloe Robinson
•That's exactly what I'm dealing with! The not knowing is the worst part.
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Zara Mirza
Important thing people don't realize - you can appeal almost any Washington ESD decision if you disagree with it. Disqualifications, overpayment notices, benefit amounts, etc. You usually have 30 days from the date of the determination to file an appeal. Don't just accept a decision if you think it's wrong. The appeals process goes through the Office of Administrative Hearings, not Washington ESD directly.
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Luca Russo
•How do you know if something is worth appealing though? I got a determination that seemed confusing but wasn't sure if I should fight it.
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Zara Mirza
•If you don't understand the decision or think the facts are wrong, it's usually worth appealing. You don't lose anything by trying, and you might get it overturned.
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Nia Harris
•The appeal hearings are done by phone usually. I won mine because I had documentation that Washington ESD didn't have when they made their original decision.
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GalaxyGazer
One thing that caught me off guard - if you work part-time while collecting unemployment, you still need to report those earnings on your weekly claim. Washington ESD will reduce your benefits based on how much you earned, but you don't necessarily lose all your benefits. The formula is complicated but generally if you earn less than 1.5 times your weekly benefit amount, you'll still get something.
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Chloe Robinson
•Good to know! I was afraid to take any part-time work because I thought it would mess up my claim.
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Diego Chavez
•Yeah, a lot of people think it's all or nothing but that's not true. Just make sure you report it accurately.
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NeonNebula
The job search requirement is probably the biggest pain point for most people. You need 3 job search activities per week and they have to be documented. WorkSourceWA counts as one activity per week, but you still need 2 more. Online applications count, but so do things like attending job fairs, networking events, or informational interviews. Keep detailed records because Washington ESD can audit your job search log at any time.
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Chloe Robinson
•What happens if they audit your job search and find problems?
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NeonNebula
•They can disqualify you and make you pay back benefits if they think you weren't really looking for work. That's why keeping good records is so important.
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Mateo Sanchez
•I got audited and it was nerve-wracking even though I had done everything right. They wanted dates, company names, contact information, everything.
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Luca Russo
Something I learned the hard way - if you have any kind of severance pay or vacation payout when you lose your job, that can affect when your benefits start. Washington ESD considers it 'wages in lieu of notice' and you might have to wait until that period is over before you can collect unemployment. Really frustrating when you think you're going to get help right away.
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Chloe Robinson
•Ugh, I did get some vacation pay. Does that mean my benefits are delayed?
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Luca Russo
•Depends on how much and how Washington ESD classifies it. You should definitely report it when you file your claim though.
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Nia Harris
Here's something most people don't know - Washington state has some of the best unemployment benefits in the country. Maximum weekly benefit is over $900 now, and you can collect for up to 26 weeks in normal times. Some states cap benefits way lower and for shorter periods. We also have things like the SharedWork program where employers can reduce hours instead of laying people off, and workers can collect partial unemployment to make up the difference.
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Aisha Mahmood
•I didn't know about SharedWork! That sounds way better than getting laid off completely.
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Diego Chavez
•SharedWork is great when employers participate, but not all of them know about it or want to deal with the paperwork.
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Ethan Moore
Don't forget about the tax implications! Unemployment benefits are taxable income. You can choose to have taxes withheld from your weekly benefits, or you'll owe it all at tax time. I made that mistake my first time collecting and got hit with a big tax bill I wasn't expecting.
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Chloe Robinson
•Oh no, I haven't been having taxes taken out. Should I change that?
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Ethan Moore
•You can change it anytime through your Washington ESD account. Might be worth doing unless you're setting money aside for taxes yourself.
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Yuki Kobayashi
The whole system is set up to be confusing honestly. They use all these terms like 'monetary determination' and 'eligibility determination' that mean different things, and if you miss something important in all the paperwork, you're screwed. I spent weeks trying to figure out why my claim was denied only to find out I had checked the wrong box on one form.
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Carmen Vega
•This is why I ended up using that Claimyr service someone mentioned earlier. I was so confused about what was happening with my claim and couldn't get through to Washington ESD for weeks. At least with Claimyr I could actually talk to someone who could explain what was going on.
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QuantumQuester
One more thing - if you're thinking about going back to school while collecting unemployment, there are specific rules about that. Generally you have to be available for work, which means you can't be in school full-time. But there are some exceptions for approved training programs. Washington ESD has a list of approved schools and programs where you might be able to collect benefits while in training.
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Chloe Robinson
•I was actually wondering about this! I've been thinking about taking some classes to improve my skills.
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QuantumQuester
•Check with Washington ESD first before enrolling in anything. The rules are pretty strict about maintaining availability for work.
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Andre Moreau
honestly the whole thing is a nightmare. been trying to get my claim sorted for over a month now and every time I call I get different information from different people. one person tells me my claim is fine, another says there's a problem, nobody seems to know what's actually going on.
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Zoe Stavros
•That's so frustrating! Have you tried reaching out through their secure messaging system instead of calling?
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Andre Moreau
•yeah I've tried everything. messages, calls, even went to the local office. it's like nobody wants to help.
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Sean Kelly
•This is exactly why services like Claimyr exist. Sometimes you need someone who knows how to navigate the system to actually get answers instead of getting the runaround.
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Jamal Harris
For anyone reading this who hasn't filed yet - gather all your employment information BEFORE you start the application. You'll need dates of employment, wages, reasons for separation, employer contact info, etc. for every job in the last 18 months. Having it all ready makes the process much smoother.
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Chloe Robinson
•Wish I had known this! I had to stop halfway through my application to find old pay stubs.
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Mei Chen
•Also keep copies of everything you submit. I've had Washington ESD lose documents before and had to resubmit.
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Liam Sullivan
The waiting week thing confuses a lot of people too. Washington doesn't have a waiting week anymore (they eliminated it during COVID and kept it that way), so you can get paid for your first week of unemployment as long as you file in time. Some other states still make you wait a week before benefits start.
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Chloe Robinson
•That's good to know! I was wondering why I got paid for my first week when I thought there was supposed to be a waiting period.
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Diego Chavez
•Yeah, eliminating the waiting week was one of the better changes they made during the pandemic.
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Amara Okafor
Watch out for scams too. There are fake unemployment websites that look official but are trying to steal your information. Always make sure you're on the real Washington ESD website (esd.wa.gov) and never give your login information to anyone claiming to help you with your claim.
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CosmicCommander
•Good point! I almost fell for one of those fake sites when I was desperate to check my claim status.
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Amara Okafor
•They're getting more sophisticated too. Always double-check the URL before entering any personal information.
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Giovanni Colombo
This thread is super helpful! I'm bookmarking it in case I ever need to file for unemployment. Hopefully I won't but it's good to know what to expect just in case.
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Chloe Robinson
•Glad it's helpful! I really wish I had found something like this when I first started the process.
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Fatima Al-Qasimi
•Same here. The Washington ESD website has the information but it's not organized in a way that makes sense for someone who's never dealt with unemployment before.
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