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Cole Roush

Washington ESD unemployment process - need step by step breakdown

I'm completely new to this whole unemployment thing and honestly feeling overwhelmed. Got laid off last week from my retail job and everyone keeps telling me different things about filing. Some say apply online, others mention phone interviews, job search logs, weekly claims... it's all confusing. Can someone break down the actual Washington ESD process from start to finish? Like what exactly do I need to do and in what order? I've been on the ESD website but it's not super clear about the timeline and what happens after you submit your initial application.

The Washington ESD process is actually pretty straightforward once you know the steps. First, file your initial claim online at esd.wa.gov. You'll need your Social Security number, employment history for the last 18 months, and reason for separation. After filing, you'll get a determination letter in about 1-2 weeks telling you if you qualify and your weekly benefit amount.

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Thanks! Do I need to wait for that determination letter before doing anything else?

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No, you should start filing your weekly claims right away even before you get the determination. That way you don't lose any potential benefits.

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Here's what happens after your initial claim: 1) File weekly claims every week (even if pending), 2) Complete work search activities (3 per week), 3) Log your job searches in WorkSourceWA, 4) Attend any scheduled appointments or phone interviews. The key is staying consistent with your weekly claims - you can't backdate them if you miss weeks.

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Wait, 3 job searches per week? I thought it was 2?

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It's 3 work search activities per week in Washington. Can be job applications, networking events, career fairs, etc. All logged in WorkSourceWA.

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Honestly the hardest part is getting through to ESD when you have questions. I spent hours trying to call them about my claim status. Finally found this service called Claimyr (claimyr.com) that actually got me through to an agent in like 20 minutes. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Saved me so much frustration.

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Really? How does that work exactly?

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They basically handle the calling process for you and get you connected to a real ESD representative. Way better than sitting on hold for hours.

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That sounds too good to be true... what's the catch?

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Make sure you understand the difference between filing your initial claim and filing weekly claims. Initial claim is once to establish your benefits. Weekly claims are every single week to actually receive payments. You MUST file by the deadline each week or you lose that week's benefits permanently.

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What's the weekly deadline?

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You need to file your weekly claim by 11:59 PM on the Sunday of each week for the previous week.

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ugh the whole system is such a mess. took me 6 weeks to get my first payment because they had to verify my identity or something. then when i finally got someone on the phone they acted like it was my fault for not uploading the right documents

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Identity verification is pretty common now. Usually you just need to upload a photo of your driver's license and Social Security card through your online account.

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yeah well nobody told me that upfront. would have saved weeks of waiting

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Pro tip: Set up your WorkSourceWA account immediately after filing your initial claim. You'll need it for job search logging and it takes a day or two to activate. Don't wait until you're scrambling to meet work search requirements.

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Is WorkSourceWA different from the ESD website?

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Yes, completely separate system. ESD is for your claims, WorkSourceWA is for job search activities and logging your work search efforts.

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Don't forget about the one week waiting period! Your first week of unemployment won't be paid even if you're approved. It's like a penalty week that everyone has to serve.

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Wait, so I won't get paid for my first week at all?

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Correct, the first week is always unpaid. It's called the waiting week and everyone has to serve it.

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Here's the complete timeline: Week 1 - File initial claim and first weekly claim (waiting week, no payment). Week 2 - File weekly claim, may get first payment if approved. Weeks 3+ - Continue weekly claims and job search. Maximum 26 weeks of regular unemployment benefits in Washington.

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This is super helpful! So I should file both the initial claim AND the weekly claim in the same week?

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Yes, file your initial claim as soon as possible, then file your first weekly claim for that same week. Both are important.

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Make sure you report ALL income when filing weekly claims, even small amounts. I made the mistake of not reporting a $50 odd job and got hit with an overpayment notice months later. ESD can cross-reference with tax records.

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how do they even find out about small amounts like that?

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They get quarterly wage reports from all employers. Even if someone pays you $50 and reports it, ESD will eventually see it.

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The adjudication process can add weeks to your claim if there are any issues with your separation. They'll investigate things like whether you quit or were fired, if there was misconduct, etc. During adjudication you keep filing weekly claims but won't get paid until it's resolved.

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How long does adjudication usually take?

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Can be anywhere from 2-8 weeks depending on complexity. They have to contact your former employer and review all the details.

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If you end up needing to talk to ESD about adjudication or any claim issues, definitely check out that Claimyr service I mentioned earlier. Saved me hours of phone time when my claim got stuck in review.

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I'm skeptical of paying for something that should be free...

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I get it, but when you're not getting benefits and can't reach anyone for weeks, it's worth it to actually talk to someone who can help.

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Important: keep detailed records of everything! Save all correspondence from ESD, keep job search logs even beyond what WorkSourceWA requires, and document any phone calls or issues. If you ever need to appeal or prove something, you'll need this documentation.

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Good point. Should I screenshot my weekly claims too?

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Yes! Screenshot your submitted weekly claims showing the date and time. ESD's system can be glitchy and it's good to have proof you filed on time.

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been through this process twice now and the job search requirements are no joke. they will audit your work search activities and if you can't prove you did 3 legitimate searches per week, they'll make you pay back benefits. don't just apply to random jobs you're not qualified for either

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What counts as a legitimate job search activity?

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job applications, networking events, career fairs, informational interviews, skills training. has to be stuff that could reasonably lead to employment in your field

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One thing that trips people up - you have to be able and available for work every week. If you go on vacation or get sick and can't work, you're not eligible for benefits that week. You have to answer those questions honestly on your weekly claim.

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what if you have a job interview out of state?

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Job interviews related to finding work are usually okay, but you need to be available for work in your local area generally.

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The online system works pretty well most of the time but it goes down for maintenance every Sunday night. Plan to file your weekly claims earlier in the week if possible to avoid any technical issues.

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What happens if the system is down when I need to file?

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You can call the teleserv line, but it's usually easier to just file earlier in the week when you know the system will be working.

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Make sure you understand your benefit year dates. You get 26 weeks of benefits within a 52-week period. If you find temporary work and stop claiming, you can come back to your remaining weeks as long as you're still within your benefit year.

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That's actually really helpful to know. So it's not use it or lose it?

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Right, you can stop and start claims within your benefit year as needed. Just can't exceed 26 total weeks of benefits.

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If you're coming from a union job, make sure ESD has the right wage information. Sometimes there are delays if your union reports wages differently than regular employers. Can add weeks to the initial processing.

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I wasn't in a union but good to know for others!

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Yeah, just mentioning it because union wage reporting can cause delays that people don't expect.

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The most frustrating part is when your claim gets flagged for review and you can't get any information about why or how long it will take. That's when services like Claimyr become really valuable - actually getting to talk to someone who can explain what's happening.

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Okay you've convinced me to look into this Claimyr thing. Better than sitting in limbo for weeks.

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Exactly. When you're dealing with bills and rent, waiting weeks for answers isn't really an option.

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Last tip - set up direct deposit as soon as your claim is approved. Paper checks take forever and can get lost in the mail. Direct deposit usually processes within 1-2 business days of your weekly claim being approved.

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Thanks everyone, this has been incredibly helpful! I feel much more confident about the process now.

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Good luck with your claim! Remember to file that initial claim as soon as possible to get the clock started.

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