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Jace Caspullo

Washington ESD claim denied despite unemployment at 50 year low - confused about eligibility

I just got a denial letter from Washington ESD even though I keep hearing that unemployment is at historic lows everywhere. I lost my warehouse job in Spokane two months ago when they downsized, and I thought with the job market being so good I'd have no problem getting benefits while I look for work. The letter says I don't meet the base period earnings requirements but I worked full time for 18 months straight. Has anyone else been denied recently even with unemployment supposedly being so low? I don't understand how the job market being good affects my claim eligibility.

unemployment rates being low doesn't affect your individual claim eligibility at all, it's based on your work history and earnings

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That makes sense I guess, but I definitely worked enough hours. Maybe I need to look at my earnings again.

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The base period is tricky - it's not the last 18 months, it's a specific calendar quarter calculation that Washington ESD uses.

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You need to check your base period earnings calculation. Washington ESD looks at the first four of the last five completed calendar quarters before you filed. Even if you worked 18 months, if your highest earning quarter doesn't meet the minimum threshold or you don't have earnings in at least two quarters, you can be denied.

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How do I find out what my base period earnings were? The denial letter just has some numbers but doesn't explain how they calculated it.

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You can log into your Washington ESD account and look at your monetary determination, or call them to get a breakdown. The phone system is terrible though.

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Good luck getting through on the phone! I've been trying for weeks just to check my claim status.

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I had the same issue last year and used Claimyr to actually get through to someone at Washington ESD. It's a service that calls for you and gets you connected to an agent. Way better than sitting on hold for hours. Check out claimyr.com - they even have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works.

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Never heard of that before. Is it legit? I'm desperate enough to try anything at this point.

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Yeah it's totally legitimate. They don't ask for any personal info, just your phone number so they can connect you when an agent picks up. Saved me so much frustration.

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Interesting, might have to try this myself. The Washington ESD phone system is absolutely broken.

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The economy being good actually makes it HARDER sometimes because Washington ESD gets fewer calls so they reduce staffing, then when people do need help you can't reach anyone!!!

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That's not really how it works. Staffing levels aren't directly tied to unemployment rates like that.

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well it FEELS like they have fewer people working there when you can never get through

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Back to your actual issue - if you worked full time for 18 months, you should definitely qualify unless there's something unusual about your earnings pattern. Did you have any periods of reduced hours or unpaid leave? Sometimes people forget about those gaps.

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I did have to take about 3 weeks off unpaid when my dad was in the hospital last summer. Could that affect it?

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Possibly, depending on which quarter that fell in. You really need to see the detailed calculation from Washington ESD to understand what happened.

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also check if your employer reported your wages correctly, sometimes there are errors in the system

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How would I know if there's an error?

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compare your pay stubs to what washington esd has on file, if there's a big difference then something got reported wrong

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You can also file an appeal if you believe the denial was incorrect. You have 30 days from the date on the determination letter. The appeal process lets you present additional evidence and explain your situation to a hearing officer.

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Is the appeal process complicated? I've never done anything like that before.

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It's not too bad. You can do it online through your Washington ESD account or mail in the form. Just explain why you think the decision was wrong and include any supporting documents.

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I won my appeal last year after initially being denied. Took about 6 weeks but I got all my back pay.

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This whole system is so confusing. How are regular people supposed to understand base periods and monetary determinations? They make it so complicated on purpose.

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It is needlessly complex, but once you understand the basics it makes more sense. The base period calculation is the most confusing part for most people.

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RIGHT?? And then they wonder why people get frustrated and give up

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OP - definitely try that Claimyr thing someone mentioned earlier. I just looked at their site and it seems like exactly what you need to get through to Washington ESD and figure out what went wrong with your claim.

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I'm going to try it. At this point I need to talk to someone who can actually explain what happened.

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Good call. When you do get through, ask them to go through your base period calculation step by step. That should clear up the confusion.

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One more thing - even if unemployment is low overall, that doesn't mean YOUR situation isn't valid for benefits. Don't let anyone make you feel bad for filing a claim when you legitimately lost your job through no fault of your own.

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Thanks, I needed to hear that. I was starting to feel like maybe I didn't deserve benefits because the economy is doing well.

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Absolutely not! You paid into this system through your taxes. If you qualify, you've earned those benefits.

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Wait, can someone explain the base period thing again? I'm going to file soon and want to make sure I understand it.

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Sure! The base period is the first four of the last five completed calendar quarters before you file your claim. So if you file in March 2025, your base period would be October 2023 through September 2024.

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That's really confusing. Why don't they just look at the last year of work?

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It's designed to use complete quarters so the calculations are consistent, but I agree it's not intuitive.

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has anyone else noticed washington esd seems to be denying more claims lately? my friend got denied too for something that seemed like it should qualify

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I've heard that too but I don't know if it's actually true or just seems that way because people talk about denials more than approvals.

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Denial rates can fluctuate based on various factors, but the eligibility requirements haven't changed recently.

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Update: I tried Claimyr and actually got through to someone at Washington ESD! Turns out there was an error in how my wages were reported for one quarter. The agent is going to have it corrected and said I should get a new determination in about a week. Thanks everyone for the help!

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Awesome! See, I told you Claimyr works great. Glad you got it sorted out.

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Great news! Wage reporting errors are more common than people think. Good thing you followed up instead of just accepting the denial.

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This is exactly why it's important to question these decisions when something doesn't seem right. Glad it worked out!

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This gives me hope. I've been dealing with an adjudication issue for weeks and can't get through to anyone. Maybe I should try that calling service too.

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Definitely try it. The agent I talked to was really helpful and explained everything clearly.

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Yeah, once you actually get through to a human they're usually pretty good at resolving issues. It's just getting connected that's the nightmare.

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so the low unemployment rate thing was totally irrelevant to your claim after all, just like people said at the beginning

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Yep, I was overthinking it. It was just a simple reporting error that had nothing to do with the economy.

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Good reminder that individual claims are evaluated based on specific criteria, not general economic conditions.

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Thanks for updating us OP! Stories like this help other people know not to give up when they get denied.

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Exactly why I wanted to post the update. Don't just accept a denial if something seems wrong - dig deeper!

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