Stuck in ESD limbo - 5 weeks of filing without approval or denial?

Your claim is likely in adjudication, even if it's not explicitly stated on your account. This is unfortunately common right now. When an adjudicator reviews your case, yes, they should inform you of their decision at that time - either by phone or through the online portal. Sometimes you'll receive a written determination in the mail a few days later. I'd recommend calling the claims center directly before going to the governor's office. The current wait is about 6-7 weeks for adjudication in many cases, so you're almost at the typical resolution window. Make sure you're checking both your online account AND your physical mail - sometimes determination letters only come by mail.

i was in the EXACT same boat last month!!! claim said active but no $$ and no letters about aproval. turns out they needed me to verify my identity but never told me?!?! after 7 WEEKS i finally got thru on the phone and fixed it in 10 mins. try calling right at 8am when they open thats how i got thru

Contacting the governor won't help... everyone tries that now and it just clogs up the system more. Be patient.

I had good luck using Claimyr to get through to ESD when I was in a similar situation. I was on week 8 of waiting with no updates and couldnt get through on the phone no matter how many times I tried. Claimyr got me connected to an actual agent who figured out my claim was stuck because of a previous employer disputing something. Totally worth checking out: claimyr.com - they have a video showing how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3

To directly answer your question: Yes, when an adjudicator reviews your claim, they will contact you with their decision. This usually happens during a phone interview (if one is scheduled) or shortly after they complete their review. You'll receive an official written determination regardless, but speaking with an adjudicator often provides immediate clarity. Regarding timelines, the standard processing period is now 5-7 weeks for most claims with issues requiring adjudication. You're currently within that window. Make sure you continue to file your weekly claims, even if you haven't been approved yet - that's critical for receiving all eligible payments once approved. If you have documentation that your financial situation is dire (eviction notice, utility shut-off, etc.), you can request an expedited review by uploading this evidence to your account or mentioning it when you speak with an agent. Financial hardship can sometimes accelerate the process.

I went through this EXACT thing in January. Five weeks of NOTHING but still having to do the weekly claims dance. When I finally got through to someone (took 23 calls!!!) they told me my claim was under review because my former employer had contested it!!! My employer never even told me they were fighting it!!! The whole system is designed to frustrate you into giving up, I SWEAR. But to answer your question - yes, the adjudicator will tell you the decision when they contact you. In my case, they called me (from a blocked number, FYI, so answer ALL calls), asked me a few questions about my separation from the job, then told me right then that they were approving my claim despite my employer's protest. The money showed up in my account 2 days later, including backpay for all those weeks. DON'T GIVE UP. Keep calling. Early morning is best.

sometimes they just leave u hanging with no updates be sure u check ur spam folder too!! my approval email went to spam and i almost missed it

Just wanted to say I'm in the same boat, week 4 of waiting after being laid off from Amazon. This thread is giving me anxiety but also some hope. Let us know what happens with your claim!