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How to write an appeal letter for Washington ESD unemployment overpayment - need help with format

Just received a notice from Washington ESD saying I owe back $2,800 in unemployment benefits from 2024. They're claiming I didn't report some part-time work correctly, but I'm pretty sure I did report everything through the weekly claims. The overpayment notice doesn't give much detail about what weeks or what work they're referring to. I need to write an appeal letter but have no idea how to format it or what information to include. Has anyone successfully appealed one of these overpayment determinations? What should I put in the letter to give myself the best chance?

I went through this exact same thing last year. The key is to be very specific in your appeal letter. You need to include: 1) Your name and Social Security number at the top, 2) The determination number from your overpayment notice, 3) A clear statement that you're appealing the overpayment determination, 4) Your reasons for disagreeing with their decision, and 5) Any supporting documentation you have. Make sure to send it within 30 days of the notice date or you'll lose your right to appeal.

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Thank you! Do I need to include copies of my weekly claim confirmations or just reference them?

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Include copies of everything - your weekly claim confirmations, pay stubs from the work they're questioning, and any correspondence with Washington ESD about reporting requirements.

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Been there too, it's so stressful. When I got my overpayment notice I was panicking because I couldn't figure out what I did wrong either. The letter format doesn't have to be fancy - just make it clear and organized. Start with something like 'I am writing to formally appeal the overpayment determination dated [date]' and then explain your side of the story.

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Did you end up winning your appeal? I'm worried they won't believe me even though I know I reported correctly.

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Yes, I won! It took about 6 weeks but they reversed the overpayment. The key was showing them my records matched what I reported in my weekly claims.

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You might want to try calling Washington ESD first to get more details about exactly what they think you didn't report. I know their phone lines are always busy, but if you can get through to someone they can sometimes explain the overpayment calculation better than the notice does. I've had good luck using Claimyr.com to get through to an actual agent - it's a service that calls for you and connects you when someone picks up. There's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Interesting, I've never heard of that service. Does it actually work to get through to Washington ESD?

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Yeah, it saved me hours of calling. Instead of sitting on hold forever, they call for you and notify you when an agent picks up. Then you just take the call and talk to the Washington ESD person directly.

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That sounds too good to be true. How much does something like that cost?

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The most important thing is to be completely honest about what happened and provide documentation to back up your claims. If you genuinely reported all your work correctly, then gather every piece of evidence you have - pay stubs, work schedules, your weekly claim history, anything that shows you were truthful. Washington ESD makes mistakes too, and if you can prove you followed the rules, they'll usually reverse the overpayment.

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That's reassuring to hear. I was worried they automatically assume claimants are lying.

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Not at all. The appeal process exists for good reason - sometimes there are errors in how they calculate things or misunderstandings about what was reported.

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ugh i hate dealing with this stuff. got an overpayment notice too but mine was only like $600. still annoying though. do you have to pay it back while the appeal is pending or can you wait?

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You don't have to pay during the appeal process. If you lose the appeal, then you'll owe the money, but filing an appeal stops collection activities temporarily.

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ok good to know. might be worth appealing just to buy some time then

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I'd recommend looking at your online account first to see if there are any details about which weeks they're questioning. Sometimes the overpayment notice is vague but your account will show more specific information about what triggered the review. Log into your SecureAccess Washington account and check your benefit payment history.

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Good idea, I'll check that tonight. I've been avoiding logging in because I was too stressed about the whole situation.

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I totally get that feeling, but having more information will help you write a stronger appeal letter. Knowledge is power in these situations.

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Make sure you keep copies of everything you send to Washington ESD and send your appeal letter certified mail so you have proof they received it. I learned this the hard way when they claimed they never got my first appeal letter. Also, be prepared for the process to take a while - mine took almost 3 months from start to finish.

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Three months? Wow, that's a long time to have this hanging over your head.

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Yeah, it's definitely stressful, but it was worth it in the end. I got the overpayment completely dismissed and didn't have to pay back the $1,200 they were claiming.

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Just went through this process myself last month. Here's the exact format I used for my appeal letter: Date at the top, then 'Washington State Employment Security Department, Appeals Division' with their address, then 'RE: Appeal of Overpayment Determination - [your determination number]'. In the body, I wrote 'I hereby appeal the overpayment determination issued on [date]. I disagree with this determination because [your reasons]. I have attached supporting documentation including [list what you're including].' Keep it simple and factual.

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This is super helpful - thank you for the specific format! Did you type it or handwrite it?

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I typed it on my computer and printed it out. Much easier to read that way and looks more professional.

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whatever you do dont ignore it. my friend got an overpayment notice and just hoped it would go away. they ended up garnishing his wages and he had to pay the whole thing plus penalties. even if you think you might lose the appeal its worth trying

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Yikes, that's scary. I definitely won't ignore it - filing the appeal this weekend.

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good call. better to fight it and lose than not fight at all

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One thing to consider is whether you might have made an honest mistake in your reporting. Sometimes people think they reported correctly but there was a misunderstanding about the requirements. For example, if you worked during a holiday week or had irregular hours, the reporting requirements can be confusing. If that's the case, you can still appeal and explain that any error was unintentional.

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That's a good point. I did have some irregular hours around the holidays, so maybe that's where the confusion came from.

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Exactly - Washington ESD understands that the system can be confusing. If you can show you were trying to comply in good faith, that goes a long way in appeals.

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Just wanted to follow up on the Claimyr thing I mentioned earlier - I used it again yesterday to get through to Washington ESD about a different issue and was connected to an agent in about 20 minutes. Way better than the 2+ hours I usually spend on hold. Might be worth using if you want to get more details about your overpayment before writing the appeal letter.

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I'm definitely going to try this. Spending hours on hold is the worst part of dealing with Washington ESD.

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Yeah, it's honestly been a game changer for me. I don't dread calling Washington ESD anymore because I know I can actually get through to someone.

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The Washington ESD appeals process is actually pretty fair if you have documentation to support your case. I've seen lots of people win their appeals when they can prove they followed the rules. The key is being thorough with your evidence and clear in your explanation. Don't assume they'll automatically side against you - they really do review each case individually.

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That's encouraging to hear. I was worried the whole process was just a formality and they'd deny every appeal.

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Not at all. I'd say about half the appeals I've seen get approved, especially when it's a reporting issue rather than outright fraud.

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Also remember that if you lose the appeal at the first level, you can appeal again to an Administrative Law Judge. That's a more formal hearing process, but it's another chance to present your case. Don't give up after the first appeal if you really believe you're right.

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Good to know there are multiple levels. Hopefully it won't come to that, but it's reassuring to know I have options.

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Exactly. The system is designed to give you multiple opportunities to be heard. Just make sure you meet all the deadlines along the way.

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been through this whole mess twice now and won both times. the trick is to be super organized with your paperwork and really specific about dates and amounts. dont just say 'i reported everything correctly' - show them exactly what you reported and when. makes all the difference

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That makes sense. I need to go back through all my records and create a timeline of what I reported versus what they think I should have reported.

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exactly. make a chart or spreadsheet if you have to. show them the math

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This might be a dumb question, but do you send the appeal letter to the same address that's on the overpayment notice? I'm paranoid about sending it to the wrong place and missing the deadline.

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Yes, use the address on the overpayment notice. It should say something like 'Appeals Division' or give specific instructions for where to send appeals. If you're not sure, call the main Washington ESD number and ask for clarification.

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Perfect, thank you. I was overthinking it.

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I'm dealing with a similar situation but mine is about job search requirements, not unreported work. The appeal process is the same though - 30 days to file, include all your documentation, be clear about why you disagree. It's nerve-wracking but manageable if you stay organized.

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At least we're not alone in this! Seems like a lot of people are dealing with overpayment issues lately.

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Yeah, I think they're doing more audits now. Just have to fight back when they get it wrong.

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One more tip - if you have any emails or messages from Washington ESD about reporting requirements, include those in your appeal too. Sometimes their own guidance can help prove your case. I had an email from them that basically said I was reporting correctly, and that was key evidence in my successful appeal.

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Great point! I do have some emails from when I was confused about reporting part-time work. Those might be really helpful.

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Absolutely include those. Any official communication from Washington ESD that supports your position is gold in an appeal.

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just remember that even if you lose the appeal you might be able to set up a payment plan instead of paying the whole amount at once. washington esd is usually willing to work with people on repayment terms. but definitely try the appeal first since you might not owe anything at all

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That's a relief to know. $2,800 all at once would be really hard for me right now.

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yeah they understand people are struggling. but like i said, fight the overpayment first. you might win and not owe anything

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I won my overpayment appeal last year and the biggest thing that helped was getting a phone call with Washington ESD first to understand exactly what they thought I did wrong. Once I understood their reasoning, I could address it directly in my appeal letter. That Claimyr service someone mentioned earlier sounds like it could be really helpful for getting through to talk to someone.

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Yeah, I think I'm going to try that service this week. Getting actual details about what they think I did wrong would definitely help me write a better appeal.

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It's worth it just for peace of mind. Sometimes these overpayment notices are based on simple misunderstandings that can be cleared up with a conversation.

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