< Back to Washington Unemployment

Dylan Mitchell

How to file for unemployment online - Washington ESD website confusing me

I'm trying to figure out how to file for unemployment online through the Washington ESD website but I'm getting lost in all the different portals and links. I lost my job last week and need to get my claim started but the secure.esd.wa.gov site keeps redirecting me to different pages. Is there a step-by-step guide somewhere? I've never filed for unemployment before and don't want to mess this up.

You'll want to go directly to secure.esd.wa.gov and click on 'Apply for Benefits' - that's the main portal for filing your initial claim. Make sure you have your Social Security number, driver's license, and employment history for the last 18 months ready before you start.

0 coins

Thanks! Do I need pay stubs or just the employer names and dates?

0 coins

You'll need employer names, addresses, dates of employment, and reason you left each job. Pay stubs aren't required for the initial application but keep them handy.

0 coins

The Washington ESD online system can be tricky at first. Here's what worked for me: 1) Create your SecureAccess Washington (SAW) account first if you don't have one, 2) Log in and select 'Unemployment Insurance Services', 3) Click 'File New Claim', 4) Follow the prompts step by step. Don't rush through it - some questions are worded confusingly.

0 coins

What if I already have a SAW account from something else? Do I use the same login?

0 coins

Yes, you can use your existing SAW account. Just make sure to add the unemployment services to your account profile.

0 coins

The process is actually pretty straightforward once you know where to go. First, you'll need to create a SecureAccess Washington (SAW) account if you don't already have one. That's your gateway to all Washington state services including unemployment. Then you go to the Washington ESD website and look for the 'Apply for Benefits' section. The actual application walks you through everything step by step - work history, reason for separation, etc. Just make sure you have your Social Security card, driver's license, and employment records handy before you start.

0 coins

Thank you! Do I need pay stubs from my last job or just the dates and employer info?

0 coins

You'll need employer names, addresses, dates of employment, and your gross wages for each job in the past 18 months. Pay stubs help but aren't required during the initial filing - they might ask for them later if there are questions.

0 coins

honestly the whole washington esd website is a mess... took me like 3 tries to get through the application without it timing out. make sure you save your progress frequently and dont leave the page open too long or you'll get logged out automatically

0 coins

This happened to me too! I had to start over twice because the session expired.

0 coins

How long do you have to complete it once you start?

0 coins

i think its like 20 minutes of inactivity but dont quote me on that

0 coins

I had so much trouble with the Washington ESD phone lines when I was trying to get help with my application. Kept getting busy signals or getting disconnected after waiting for hours. Finally found this service called Claimyr (claimyr.com) that actually got me through to a real person at Washington ESD. They have a demo video that shows how it works: https://youtu.be/7DieNd3C7zQ. Was a lifesaver when I needed to talk to someone about my claim.

0 coins

How does that work exactly? Do they just keep calling for you?

0 coins

Yeah, basically they handle the calling and waiting so you don't have to sit on hold. When they get through to a Washington ESD agent, they conference you in.

0 coins

Just a heads up - the Washington ESD website can be really slow during peak times, especially Monday mornings and early afternoons. If you're having trouble getting through or the site keeps timing out, try filing late at night or early morning. I spent 3 hours trying to file on a Monday afternoon before I figured that out.

0 coins

Good to know! I was wondering why it seemed so sluggish when I was browsing around earlier.

0 coins

Yeah the system gets overloaded. I had the same issue when I filed last month.

0 coins

If you're having trouble getting through to Washington ESD to ask questions about your application, there's actually a service called Claimyr that can help you reach an agent. I found out about it when I was stuck in adjudication hell for weeks. They have a website at claimyr.com and there's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Basically they handle the calling and waiting so you don't have to sit on hold for hours.

0 coins

That sounds too good to be true. How much does something like that cost?

0 coins

It's not free but honestly after spending entire days trying to get through to Washington ESD, it was worth it for me. The video explains everything better than I can.

0 coins

I might check that out. I've been trying to reach someone at Washington ESD for two weeks about my claim status.

0 coins

One important thing - make sure you apply in the first week after your last day of work if possible. There's a one-week waiting period anyway, but if you delay filing it can affect your benefit start date. Also, you'll need to file weekly claims every week even while your initial claim is being processed.

0 coins

Wait, I have to file something every week even before they approve my claim?

0 coins

Yes, you need to file your weekly claims to establish your continued eligibility. If you miss weeks, you can't go back and claim those benefits later.

0 coins

This is so confusing... why do they make it so complicated?

0 coins

Make sure you file your application as soon as possible after your last day of work. There's no waiting period in Washington but you can't get benefits for weeks before you actually file. Also, you'll need to start doing your weekly claims right away even if your initial claim is still processing.

0 coins

What do you mean by weekly claims? Is that different from the initial application?

0 coins

Yes, the initial application establishes your claim, but then you have to file weekly claims every week to actually get paid. You'll get instructions on how to do that after your initial claim is submitted.

0 coins

One thing that tripped me up was the job search requirements. Washington requires you to make at least 3 job search contacts per week and keep a log of them. You can do this through WorkSourceWA or keep your own records, but make sure you understand what counts as a valid job search activity before you start filing your weekly claims.

0 coins

Do I need to start looking for jobs immediately or can I wait until my claim is approved?

0 coins

You need to start the job search activities as soon as you file your first weekly claim. Don't wait for approval - that could take weeks and you'll be required to make up the job search activities retroactively.

0 coins

This is important - I've seen people get disqualified because they didn't understand the job search requirements from the beginning.

0 coins

The employment history section was the hardest part for me. You need exact dates and if you don't remember them perfectly, it can slow down your claim processing. I had to dig through old emails and tax documents to get the right information.

0 coins

What if I can't find exact start dates for a previous job from like 2 years ago?

0 coins

Try to get as close as possible - they'll verify with your employers anyway. But being accurate upfront prevents delays.

0 coins

Make sure you answer the questions about why you left your job very carefully. If you put the wrong reason, it could trigger an adjudication review which can take weeks to resolve.

0 coins

What's adjudication? That sounds scary.

0 coins

Adjudication is when Washington ESD has to investigate your claim to determine if you're eligible for benefits. It happens when there are questions about your separation from work or other eligibility issues.

0 coins

Mine went into adjudication and it took 5 weeks... was stressful not knowing if I'd get approved.

0 coins

also heads up the system is usually slower on mondays because everyone tries to file their weekly claims then. try to do it tuesday or wednesday if you can

0 coins

Good tip! I'll remember that for when I need to file weekly.

0 coins

ugh the whole system is so confusing. I tried filing last month and got stuck on some question about why I left my job. There were like 10 different options and none of them seemed to fit my situation exactly. ended up just picking the closest one and hoping for the best

0 coins

What was your situation? The reason for separation is really important because it affects whether you're eligible for benefits.

0 coins

my hours got cut to like 10 hours a week and I couldn't afford to keep working there so I quit to look for full time work. didn't see an option for that exactly

0 coins

That might qualify as 'quit for good cause' if the hour reduction was substantial. You should probably talk to Washington ESD about that because quitting usually disqualifies you unless there's good cause.

0 coins

I'm going through this process right now too. One thing that helped me was having all my documents ready before I started - driver's license, social security card, bank account info for direct deposit, and a list of all my employers from the last 18 months with addresses and phone numbers.

0 coins

Do you need the full addresses or just the city and state?

0 coins

Full addresses if you have them. The system is pretty picky about complete information.

0 coins

After you submit your initial application, you should get a determination letter in about 10-14 days (sometimes longer if it goes to adjudication). This will tell you your weekly benefit amount and whether you're approved. Don't panic if it takes a while - Washington ESD is pretty backed up right now.

0 coins

How will I know if my claim is being processed or if there's a problem?

0 coins

You can check your claim status by logging into your account. It will show if action is needed or if it's just processing.

0 coins

Here's a tip nobody tells you - take screenshots of every page as you're filling out your application. If the system crashes or times out (which happens a lot), you'll have a record of what you entered. I learned this the hard way after having to start over three times.

0 coins

That's really smart, thank you!

0 coins

YES. Also write down your confirmation number and save any emails they send you. You'll need those reference numbers if you have to call them.

0 coins

I've been trying to reach Washington ESD for weeks about my claim and can never get through. The phone system is horrible - you either get disconnected or sit on hold forever. Has anyone found a way to actually talk to a human being there?

0 coins

This is exactly why I mentioned Claimyr earlier. I was in the same boat - couldn't get through for weeks. They basically handle all the calling and waiting for you.

0 coins

I've had luck calling right when they open at 8am. Set multiple alarms and call exactly at 8:00. Still might take 30-45 minutes but better than never getting through.

0 coins

@everyone who mentioned Claimyr - I'm definitely going to check that out. This is getting ridiculous.

0 coins

Don't forget you'll need to register with WorkSourceWA as part of the job search requirements. It's a separate website but you can use your same SecureAccess Washington login. You'll need to create a profile there and use it to track your job search activities.

0 coins

Is that something I do right away or after my claim is approved?

0 coins

You should register with WorkSourceWA as soon as you file your initial claim. You'll need it for tracking your job search activities when you start filing weekly claims.

0 coins

The whole process is honestly pretty overwhelming when you're already stressed about losing your job. Take your time with the application and don't be afraid to call if you get stuck, even though the phone lines are terrible.

0 coins

Yeah, I'm already stressed enough without having to navigate government websites.

0 coins

That's exactly why I ended up using Claimyr when I needed help. Sometimes you just need to talk to a real person and their regular phone system makes that nearly impossible.

0 coins

Quick question - does filing online automatically set you up for direct deposit or do you have to do that separately?

0 coins

You can set up direct deposit during the application process, but you can also add it later through your online account. Just need your bank routing and account numbers.

0 coins

Thanks! Direct deposit is definitely the way to go - those debit cards they send are a pain.

0 coins

One more tip - screenshot or print the confirmation page after you submit your application. The confirmation number is important if you need to reference your claim later.

0 coins

Good thinking! I always forget to save confirmation numbers.

0 coins

Just want to add - if you worked in multiple states in the past 18 months, you might need to file in a different state depending on where you earned the most money. Washington ESD will help you figure this out but it's something to be aware of before you start the application.

0 coins

I've only worked in Washington so I should be good there.

0 coins

Perfect, then you're definitely filing in the right place.

0 coins

The Washington ESD website has a checklist of what you need before you start filing. I'd recommend going through that first - it's under the 'Before You Apply' section. Having everything ready makes the process much smoother.

0 coins

I'll look for that checklist, thanks!

0 coins

Good point - preparation is key. The application times out if you take too long on any one page.

0 coins

whatever you do dont lie on the application. I know someone who got caught lying about why they left their job and now they have to pay back everything plus penalties. Washington ESD checks with employers so they'll find out

0 coins

Definitely wasn't planning to lie but good reminder to be completely honest.

0 coins

This is so important. Even innocent mistakes can cause problems, so double-check everything before submitting.

0 coins

Once you submit your application, you should get a confirmation page with important information. Print that out or save it as a PDF. It has details about when to file your first weekly claim and other important deadlines.

0 coins

How long does it usually take to hear back after submitting the application?

0 coins

You should be able to file your first weekly claim within a few days, but actually getting approved and receiving money can take 2-4 weeks if there are no issues. Longer if it goes into adjudication.

0 coins

If your claim goes into adjudication (which means they need to investigate something), that's when you'll definitely need to talk to Washington ESD. The automated system won't give you details about what they need or how long it will take.

0 coins

This happened to me and I couldn't get through to anyone for weeks. Finally used Claimyr and got connected to an agent who explained what documentation they needed. Saved me weeks of waiting.

0 coins

That's exactly the kind of situation where having a way to actually reach someone makes a huge difference.

0 coins

Pro tip: keep track of all your passwords and security questions for both SecureAccess Washington and WorkSourceWA. If you get locked out of either system, it can delay your weekly claims while you wait for account recovery.

0 coins

Good thinking - I'll write everything down in a secure place.

0 coins

Use a password manager if you have one. These government sites have really specific password requirements that are easy to forget.

0 coins

One last thing - after you file your initial claim, you'll get a handbook in the mail with all the rules and requirements. Actually read it! It explains everything about job search requirements, reporting requirements, and what can disqualify you.

0 coins

How long does it take for the handbook to arrive?

0 coins

Usually within a week of filing your claim. But you can also find most of the information on the Washington ESD website if you need it sooner.

0 coins

thanks everyone for all the help! I feel much more confident about filing now. Going to gather all my employment info tonight and file first thing tomorrow morning when the system is less busy.

0 coins

Good luck! Come back and let us know how it goes.

0 coins

And remember about Claimyr if you need to reach an agent later. Much better than sitting on hold all day.

0 coins

Will do, and I bookmarked that Claimyr site just in case. Really appreciate everyone's advice!

0 coins

The job search requirements start right away too, even while your claim is processing. You need to make at least 3 job contacts per week and keep a record of them. Washington ESD can ask to see your job search log at any time.

0 coins

Wait, I have to start looking for work immediately? I thought I had a grace period.

0 coins

Nope, the job search requirement starts with your first week of claiming benefits. You can do the search activities online, through WorkSource, or by directly contacting employers.

0 coins

This is so much more complicated than I expected...

0 coins

If you're having trouble reaching Washington ESD by phone to ask questions during your application, I heard about this thing called Claimyr that basically calls for you and gets you connected to an agent. Might be worth checking out if you get stuck.

0 coins

Is that the same service someone mentioned earlier? Seems like a lot of people are having phone issues.

0 coins

Yeah, the Washington ESD phone system is notoriously bad. This service just makes it easier to actually get through to someone when you need help.

0 coins

Just wanted to add - if you're confused about any of the questions during the application, there are usually little help icons (question marks) next to them that give more detailed explanations. I missed those at first and had to go back and correct some answers.

0 coins

Can you go back and change answers after you submit?

0 coins

You can't change the initial application once submitted, but you can provide additional information if Washington ESD requests it during processing.

0 coins

honestly just be patient with the whole thing. i know its frustrating when you need money but rushing through it and making mistakes will just slow things down more

0 coins

You're right. Better to do it right the first time. Thanks everyone for all the help!

0 coins

Good luck with your application! The first time is definitely the hardest. Once you get through the initial filing and start doing your weekly claims, it becomes much more routine.

0 coins

I appreciate all the advice. Feeling much more confident about tackling this now.

0 coins

Make sure you also register with WorkSource Washington if you haven't already. It's required for unemployment benefits and you can do it online at worksourcewa.com. Plus it actually has some decent job search tools.

0 coins

Is that separate from the unemployment application?

0 coins

Yes, it's a separate registration but it's required. You'll need your WorkSource registration number for your weekly claims.

0 coins

The system also asks about your availability for work and any restrictions you might have. Be honest but don't over-restrict yourself - it can affect your eligibility if you're too limited in what work you'll accept.

0 coins

What kind of restrictions do they ask about?

0 coins

Things like transportation, hours you can work, physical limitations, geographic area where you'll look for work. Just be reasonable about what you'll actually accept.

0 coins

Washington Unemployment AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today