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Amina Bah

How to apply for unemployment account number with Washington ESD

I need to file for unemployment but I'm confused about getting an account number first. Do I need to create some kind of account with Washington ESD before I can apply, or does the account number get assigned when I submit my application? I've been looking at the eServices website but it's not clear if I need to register somewhere first or if I just start the application process directly. Has anyone gone through this recently?

You don't need a separate account number before applying. When you file your initial claim on the Washington ESD eServices website, they'll assign you a Social Security Number (SSN) as your identifier. Just go directly to eServices and start the application process.

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Thanks! So I just go straight to filing the claim and they handle the account setup automatically?

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Exactly. The system creates your profile when you submit your first claim. Make sure you have all your employment history ready though.

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i think you need to make a SecureAccess Washington account first actually, that's what i had to do last year

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You're right about needing SecureAccess Washington (SAW) to access eServices. That's the login portal for Washington ESD. Create your SAW account first, then you can file your UI claim through eServices.

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Ok so I need SAW account -> then file through eServices -> then I get my account number assigned?

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Correct! SAW is just the login system. Your actual unemployment account gets created when you file your initial claim.

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Had the same confusion when I filed 6 months ago. Here's what actually happens: 1) Create SecureAccess Washington account, 2) Use that to log into eServices, 3) File your initial claim, 4) Washington ESD assigns your account and you'll get confirmation with your claim details. The whole process took me about 45 minutes.

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45 minutes?? It took me like 2 hours because I kept getting kicked out of the system and had to start over

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Yeah, the system can be glitchy during peak times. I filed early morning on a Tuesday which probably helped.

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Just went through this last month. One tip - when you're creating your SAW account, make sure to use the EXACT same name that's on your Social Security card. I had to call because I used a nickname and it caused verification issues.

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Good to know! Did you have trouble getting through to someone when you called?

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Actually yeah, spent hours trying to reach someone. Ended up using this service called Claimyr that got me through to an agent in like 20 minutes. They have a website at claimyr.com and there's a demo video at https://youtu.be/7DieNd3C7zQ showing how it works.

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Never heard of that service before, does it actually work for Washington ESD calls?

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Yeah it worked for me. They handle the calling and wait times, then connect you when an agent picks up. Saved me tons of frustration.

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The account number thing confused me too but it's really just your SSN. Washington ESD doesn't give you a separate account number like some other states do. Once you file your claim, you'll get a confirmation letter with your claim details and that's essentially your 'account' information.

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So when I need to reference my claim later, I just use my SSN?

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Right, your SSN is your identifier for everything - filing weekly claims, checking status, talking to agents, etc.

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Wait I'm confused now... I thought there was some kind of claim number separate from your SSN? When I filed last year I got a letter with numbers on it

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You're thinking of your claim effective date and benefit year information. Those are on your monetary determination letter, but your SSN is still your main account identifier.

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Ah ok that makes sense, thanks for clarifying

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Just to add - make sure you file your claim as soon as possible after becoming unemployed. There's no waiting period in Washington but you can't get benefits for weeks before you actually file your claim.

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Good point! I was laid off last Friday so I should probably file today or tomorrow.

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Yes definitely file ASAP. The sooner you file, the sooner your benefit year starts.

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Pro tip: have all your employer information ready before you start. You'll need company names, addresses, dates of employment, and reason for separation. If you don't have exact dates, estimates are ok but try to be as accurate as possible.

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What if I can't remember the exact address of a previous employer from like 2 years ago?

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You can look it up online or call the company. Washington ESD needs to verify your employment history so accuracy helps avoid delays.

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Or check your old tax documents if you still have them, the W-2s will have the employer addresses

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The Washington ESD system is actually pretty straightforward once you get started. Don't overthink the account number thing - just focus on filing your claim correctly and completely.

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Thanks everyone! Sounds like I just need to create SAW account and then file directly through eServices.

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One more thing - after you file, you'll need to start filing weekly claims every week to continue getting benefits. Don't forget about that part!

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When do I start filing weekly claims? Right after I submit my initial application?

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You'll get instructions after your initial claim is processed. Usually you can start filing weekly claims for the week after you filed your initial claim.

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also make sure you're ready to start looking for work immediately because Washington has job search requirements. You'll need to keep a log of your job search activities.

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How many jobs do I need to apply for each week?

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It depends on your situation but generally 3 job search activities per week. Can be applications, networking, interviews, etc.

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I'm dealing with something similar but my claim got stuck in adjudication. Been waiting 3 weeks now with no update. Anyone know how to check what's going on or get answers?

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That happened to me too. I tried calling for weeks and couldn't get through. Finally used that Claimyr service someone mentioned earlier and got connected to an agent who explained the delay. Turns out they needed additional documentation from my employer.

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Really? That service actually helped you get through to Washington ESD? I might have to try that.

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Yeah, saved me hours of calling. You just give them your info and they handle getting you connected to an actual person.

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For what it's worth, I filed my claim 2 weeks ago and everything went smoothly. Got my monetary determination letter within a few days and have been filing weekly claims since. The system works fine if you have all your info ready.

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That's encouraging! Sounds like as long as I'm prepared it should be pretty straightforward.

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Quick question - can you file for unemployment if you're still working reduced hours, or do you have to be completely unemployed?

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You can file for partial unemployment if your hours were reduced. Washington allows you to work part-time and still collect some benefits as long as you meet the eligibility requirements.

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Good to know, thanks! My hours got cut from 40 to 20 per week so I wasn't sure if I qualified.

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Honestly the whole Washington ESD system is a nightmare. Took me 6 weeks to get my first payment because of 'technical issues' they couldn't explain. Good luck OP!

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Sorry you had such a rough experience. Most people don't have issues that severe though. My claim was processed normally.

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Maybe I just got unlucky but the communication was terrible. No one could tell me what was wrong or when it would be fixed.

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That's exactly why services like Claimyr exist - to help people actually reach someone who can give real answers instead of just waiting in the dark.

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Bottom line for OP: 1) Create SAW account, 2) File initial claim through eServices, 3) Start weekly claims after approval, 4) Keep job search records. Don't worry about account numbers - Washington ESD handles all that automatically.

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Perfect summary, thank you! I feel much more confident about the process now.

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I went through this exact process last month and can confirm what others have said. Create your SecureAccess Washington (SAW) account first - this is just the login portal. Then use that to access eServices where you'll file your actual unemployment claim. The system will automatically assign you an account (using your SSN as the identifier) when you submit your initial claim. No separate account number needed! The whole thing took me about an hour, and I had my monetary determination letter within 3 business days. Make sure you have all your employment history ready before you start - company names, addresses, dates, and reason for leaving each job. Good luck!

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