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Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just wanted to share another option - if you have a local WorkSource office near you, they sometimes have direct lines to ESD that can be more reliable than calling the main number. I went to my local WorkSource when I was having similar issues and they were able to get me connected within an hour. Worth checking if you have one nearby and they're doing in-person appointments. Also, for the ReliaCard replacement, US Bank can expedite it for a fee if you really need the funds quickly - I think it was like $15 but got my card in 2-3 days instead of the usual week.
That's really good to know about WorkSource! I didn't even think about trying them. Do you happen to know if they help with general claim issues or just certain types of problems? My claim has been pending for 10 days now and I'm getting pretty worried about it. Also thanks for the tip about expedited ReliaCard delivery - that might be worth the extra $15 if I can't get my regular card soon enough.
From my experience, WorkSource can help with most general claim issues including pending status problems. They have dedicated staff who work with ESD regularly and know how to navigate the system better than us regular folks. I'd definitely recommend calling your local office first to see if they're doing in-person appointments - some are still appointment-only since COVID. The one I went to was able to look up my claim status right there and actually got me connected to an ESD specialist who could explain why my claim was held up. Way better than sitting on hold for hours!
I'm dealing with a similar pending claim situation right now - going on 2 weeks with no movement. Reading through all these responses is super helpful! I think I'm going to try the WorkSource option first since that sounds like it might be less frustrating than spending all day on hold with ESD. Does anyone know if the WorkSource offices in King County are still doing walk-ins or if everything is by appointment only? Also, for what it's worth, I've heard that sometimes claims get stuck in pending if there's any discrepancy in your work history or if they need additional documentation. Might be worth double-checking that all your employer info is correct in your claim while you're trying to reach someone.
I'm not sure about King County specifically, but I'd recommend calling ahead to check their current policy on walk-ins versus appointments. From what I've experienced with other counties, most WorkSource offices are still doing appointments but some have limited walk-in hours. You make a really good point about checking the work history details - that's actually what was causing my pending status! I had entered one of my previous employer's names slightly different than what they had on file with the state. Once I got that corrected through ESD, my claim processed within a few days. Definitely worth double-checking all those details before you spend time trying to reach someone.
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Thanks everyone for the helpful info! Just to make sure I understand: I need to file a claim for the waiting week even though I won't get paid, and if I don't, my benefits will be delayed. I'll make sure to do that right away. One more question - does the waiting week count toward my total benefit weeks? Like if I'm approved for 26 weeks, does that include the waiting week or is it 26 paid weeks plus the unpaid waiting week?
Good question! The waiting week does count as one of your eligible weeks. So if you're eligible for 26 weeks total, that includes your waiting week - meaning you'd receive 25 weeks of actual payments. Make sure to keep filing your weekly claims consistently after the waiting week to maintain your benefits without interruption.
I went through this same thing a few months ago and was so confused! The waiting week really caught me off guard financially. One tip that helped me - I used that first week to really organize my job search strategy and get familiar with the ESD system. Since you have to file the claim anyway but won't get paid, it's a good time to make sure you understand all the requirements like work search activities and how to properly fill out your weekly claims. That way when your paid weeks start, you won't have any hiccups. Also, definitely set up direct deposit if you haven't already - it makes getting your benefits much faster once they start coming.
That's really smart advice about using the waiting week to get organized! I hadn't thought of it that way - turning that unpaid week into prep time instead of just being frustrated about not getting paid. I'll definitely set up direct deposit too, thanks for that reminder. Did you find the work search requirements confusing at first? I'm still trying to figure out exactly what counts and how to document everything properly.
@Muhammad Hobbs The work search requirements can definitely be confusing at first! You need to complete 3 job search activities per week or (whatever your specific requirement is - it varies by case .)This can include applying for jobs, attending job fairs, networking events, or career counseling sessions. The key is documenting everything properly in your eServices account. Make sure to keep records of where you applied, when, and any contact information. I learned the hard way that being vague in your documentation can cause issues later. The ESD website has a detailed list of what counts as valid work search activities - I d'recommend bookmarking that page!
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To the person who suggested Claimyr - did that actually work? I'm in a similar situation (different issue, but also can't get through) and I'm desperate to talk to an actual human at ESD.
Yes, it did work for me. I was skeptical too, but I was able to get through to an agent within about 20 minutes. You still have to wait in the queue after they connect you, but at least you're actually IN the queue instead of getting the "call volume too high" message. The agent was able to fix my issue during that call.
I'm dealing with something similar right now - ESD seems to have a real problem with clearing old data from their system. Based on what everyone's shared here, it sounds like you should definitely file that appeal ASAP (don't miss the 30-day deadline!) but also try multiple approaches at once. The profile update you mentioned finding is huge - that might actually be the quickest fix. I'd also suggest trying that Claimyr service if the regular phone lines keep failing you. The key thing seems to be getting documentation of everything and not relying on just one solution. Keep filing your weekly claims too while this gets sorted out. This system is so broken but at least it sounds like these issues do get resolved eventually!
This is exactly what I needed to hear! Thank you for summarizing all the advice - it's reassuring to know I'm not alone in this mess. I just submitted my appeal online and I'm going to keep trying the phone lines while also working on that profile update. It's crazy that we have to use multiple workarounds just to fix what's clearly a system error, but I appreciate everyone sharing their experiences. Fingers crossed one of these approaches works quickly!
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The hardest part about Washington ESD overpayments is just getting someone on the phone to explain what happened. Once I finally talked to an agent, they were actually pretty helpful in setting up a reasonable payment plan.
How did you finally get through? I've been trying for days.
This is exactly why I recommend Claimyr for getting through to Washington ESD. It eliminates the frustration of constantly calling and getting busy signals.
Update: I just checked and you can actually start a payment plan online through your SecureAccess Washington account without having to call. Look under the 'Overpayments' section if you have one pending.
This is really helpful information! I was dreading having to spend hours on hold just to set up payments. Do you know if there's a minimum monthly payment amount they require for the online payment plans?
I believe the minimum is usually around $25-50 per month, but it can vary based on the total amount owed. When you set it up online, it should show you the minimum payment options available for your specific situation. Way better than waiting on hold for hours!
Madeline Blaze
Just wanted to follow up and say I hope you get this resolved soon. The stress of not knowing what's wrong with your claim while bills are piling up is awful. Don't let anyone make you feel bad for using whatever resources are available to get help.
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Anthony Young
•Thank you, I really appreciate the support. It's been such a stressful time and it helps to know other people understand what I'm going through.
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Max Knight
•We've all been there. The unemployment system is supposed to be a safety net but sometimes it feels like an obstacle course.
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Ava Rodriguez
I'm going through something very similar right now - active issues for about 3 weeks with no clear explanation from the system. Reading through all these responses has been incredibly helpful, especially learning about the different types of issues that can cause this. I've been filing my weekly claims religiously but it's so frustrating not knowing what's actually wrong. I'm definitely going to try calling at different times of day and look into some of the solutions people have mentioned here. It's reassuring to know that these issues do eventually get resolved, even though the wait is really stressful when you're depending on that income.
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Natasha Ivanova
•I'm in the exact same boat - week 4 of active issues here and the uncertainty is killing me. What really helped me was reading through this whole thread and realizing how many different things can trigger these issues. I've been keeping detailed records of every call attempt and screenshot of my account status like some people suggested. Also planning to try that early morning calling strategy since the regular business hours seem impossible. It's awful that we have to go through this stress when we're already dealing with job loss, but at least we're not alone in this mess.
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