How do I find my Washington ESD unemployment account number?

I've been digging through all my paperwork but I think I might have misplaced that letter. Is there another way to find it?

You can also find it when you log into your SecureAccess Washington account - it should show on your claim summary page.

Ugh I think I threw that away thinking it was just another piece of junk mail. This is so frustrating.

I tried logging in but my account seems to be locked after trying to reset my password yesterday. Can't get past the login screen.

That's a common issue. You might need to clear your browser cache or try the account recovery option instead of password reset.

Never heard of that before. Does it actually work or is it some kind of scam?

It's legit, I was skeptical too but it really did get me through when I needed to talk to someone about my adjudication issue. Way better than sitting on hold for hours.

How much does something like that cost? I'm already broke waiting for my benefits.

Tell me about it. I've called probably 50 times in the past two weeks and haven't gotten through once.

It's like they don't want us to get our benefits. The whole system is designed to frustrate people into giving up.

I haven't gotten any mail from them in weeks. My claim just shows pending online with no explanation.

I tried that number too but it just gives me a busy signal every time I call.

same here, that tech support line is useless

Right? I'm about to lose my apartment if this doesn't get resolved soon.

Maybe we should try that Claimyr thing the other person mentioned? At this point I'm willing to try anything.

How do I know if I accidentally created a duplicate account?

If you're getting error messages about existing accounts or if your information doesn't match what Washington ESD has on file, that's usually a sign.

Good idea, I haven't gotten any payments yet but I'll keep that in mind for the future.

That helps, at least now I know what format to look for.

I'm seriously considering it at this point. How exactly does it work?

You just give them your info and they call Washington ESD for you, then connect you when they get an agent on the line. Takes the hassle out of sitting on hold.

That's a good backup plan, though I'd rather not have to take time off work if I can avoid it.

Seriously, other states have way better unemployment systems. This is embarrassing.

I don't think I signed up for text alerts but I'll double check my messages just in case.

Good point, I'll definitely save it once I track it down.

Glad you found it! Good luck getting through to them.

If you still have trouble calling, you know where to find Claimyr! Worked great for me.

same here, at least we're making progress

Lesson learned! I'm going to be way more organized going forward.

Don't hold your breath, they've had the same problems for years.

I totally feel your frustration! Going through unemployment is stressful enough without having to play detective just to find basic account information. I'm in a similar boat - my claim has been pending for what feels like forever and navigating their system is like solving a puzzle. Have you tried checking any old emails from when you first filed? That's where Giovanni ended up finding his. Also, if you're still having trouble getting through by phone, several people here mentioned good results with that Claimyr service. Hang in there - it's ridiculous that we have to jump through these hoops but at least we're not alone in dealing with this mess of a system.

I'm in the exact same situation! It's crazy that finding your own account number is like a treasure hunt. I've been digging through every piece of mail and email I can find. One thing I discovered is that if you have any direct deposit information from previous payments (even if it was just the initial $0 test deposit), sometimes the account number shows up in your bank's transaction details. Also, I noticed some people mentioned checking text messages - I didn't think I had signed up for alerts but found a few automated messages in my spam folder that had partial account info. The whole Washington ESD system really needs an overhaul - we shouldn't have to become detectives just to access our own benefits!

I feel for you - the whole process is unnecessarily complicated when you're already dealing with the stress of unemployment. One thing that helped me was creating a simple spreadsheet to track all my Washington ESD correspondence with dates and document types. That way when situations like this come up, I know exactly where to look. Also, if you do end up having to call them repeatedly, try calling right at 8 AM when they open - I've had slightly better luck getting through then, though it's still a nightmare. The Claimyr service that @Dmitry Smirnov mentioned might be worth looking into if you keep hitting dead ends with the regular phone system.

I completely understand your frustration - the Washington ESD system really makes everything harder than it needs to be. One tip that might help: if you have any old voicemails from Washington ESD (sometimes they call about missing documents or claim issues), they sometimes include your account number in those automated messages. I found mine that way after searching everywhere else. Also, if you've ever printed out any confirmation pages after filing weekly claims, the account number is usually at the bottom in small print. It's ridiculous that we have to be detectives just to find our own information, but hopefully one of these suggestions helps you track it down!

I'm going through the exact same thing right now! My claim has been pending for almost three weeks and I've been pulling my hair out trying to find that account number. After reading through this thread, I finally found mine on an old email confirmation from when I first submitted my application - it was in the fine print at the bottom that I had completely overlooked. One thing that might help is if you have the Washington ESD mobile app, sometimes the account info shows up there even when the website is giving you trouble. Also, I noticed that if you have any correspondence about work search requirements or eligibility interviews, the account number is often referenced there too. It's absolutely ridiculous that something so basic is this hard to locate when we're already stressed about our financial situation. Hang in there and keep checking every piece of communication you've received from them!

I'm so sorry you're going through this too! The unemployment system really shouldn't make us jump through hoops like this when we're already dealing with financial stress. After reading through everyone's suggestions here, I'd definitely recommend checking your spam/junk email folder first - I've found that Washington ESD emails sometimes end up there, and the account number is usually buried in the details section of confirmation emails. If you're still stuck after that, it might be worth trying that Claimyr service that @Dmitry Smirnov mentioned since so many people seem to have had success with it. The fact that we even need third-party services just to reach our own unemployment office is pretty telling about how broken the system is. Hope you get it sorted out soon!

That's such great advice about screenshotting the initial confirmation email! I wish I had thought of that when I first applied. It's crazy that such important information is buried in fine print instead of being clearly displayed. I'm definitely going to start saving screenshots of everything now, especially after going through this whole ordeal. Thanks for sharing your experience - it gives me hope that once I finally get through to someone, they might actually be able to help resolve my pending claim too. Did they give you any insight into why claims get stuck in pending status for so long?