How to find employer account number for unemployment - Washington ESD won't process my claim
I've been trying to file my unemployment claim for over a week now and Washington ESD keeps asking for my employer's account number. My former employer laid me off but they haven't been helpful at all when I called asking for this information. The HR person just said 'we don't give that out' and hung up on me. I can't complete my claim without it and I'm getting really frustrated. Does anyone know how to find this number or get around this requirement? I have my W-2 and pay stubs but nothing shows an account number on them.
46 comments


Olivia Van-Cleve
You shouldn't need the employer account number to file your initial claim. Washington ESD should be able to look up your employer using their business name and address. Try using the exact business name that appears on your W-2 or pay stub.
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Amara Torres
•I tried that but the system keeps saying it can't find my employer. Maybe they're registered under a different name?
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Olivia Van-Cleve
•That's possible. Some companies file under their parent company name or use a slightly different business name for unemployment purposes.
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Mason Kaczka
This happened to me too. I called Washington ESD directly and they were able to help me find the right employer information. You might need to wait on hold for a while though.
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Amara Torres
•How long did you wait on hold? I've tried calling multiple times and either get disconnected or the wait time is over 2 hours.
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Mason Kaczka
•I waited about 90 minutes but it was worth it. They found my employer right away once I got through to someone.
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Sophia Russo
If you're having trouble getting through to Washington ESD by phone, you might want to try Claimyr. It's a service that helps you get through to ESD agents faster. I used it last month when I couldn't reach anyone about my adjudication issue. Check out claimyr.com - they even have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works.
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Amara Torres
•Is that legitimate? I'm desperate at this point but don't want to get scammed.
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Sophia Russo
•Yeah it's real. They basically call ESD for you and conference you in when they get through. Saved me hours of trying to call myself.
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Evelyn Xu
•I've heard of Claimyr too. My sister used it when she had issues with her weekly claims. She said it was pretty straightforward.
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Dominic Green
The employer account number is usually on the quarterly wage statements that employers send to ESD, not on your personal documents. Your employer definitely has this number - they're just being difficult. You could try contacting your state representative's office for help getting your employer to cooperate.
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Amara Torres
•I didn't think about contacting my representative. That's a good idea if my employer keeps refusing to help.
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Hannah Flores
•Some employers get weird about unemployment claims because they think it affects their rates. But legally they're supposed to provide information needed for your claim.
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Kayla Jacobson
Check if your employer has a parent company or uses a payroll service like ADP. Sometimes the account is under the payroll company's name instead of your actual employer.
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Amara Torres
•That's interesting. My paychecks did come from ADP. Should I try searching for ADP instead?
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Kayla Jacobson
•Not necessarily ADP itself, but maybe try variations of your company name or see if there's a corporate entity listed on your W-2.
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William Rivera
This is why the unemployment system is so broken. They make it impossible to file a simple claim and then wonder why people get frustrated.
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Grace Lee
•Tell me about it. I've been dealing with Washington ESD for three months trying to get my benefits sorted out.
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Amara Torres
•At least I'm not the only one having issues. Sometimes it feels like they don't want you to get benefits.
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Mia Roberts
Try looking at your final paycheck or termination paperwork. Sometimes they include more detailed employer information that might help ESD identify the account.
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Amara Torres
•I didn't get any termination paperwork, just a verbal notice that I was laid off. Should I ask HR for something in writing?
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Mia Roberts
•Yes, you should get something in writing about your termination. It's useful for your unemployment claim anyway.
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The Boss
Had the same problem last year. Turns out my employer was listed under their federal tax ID number instead of the business name. Washington ESD agent helped me figure it out when I finally got through.
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Amara Torres
•Where would I find their federal tax ID? Is that on my W-2?
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The Boss
•Yes, it should be in box b on your W-2. That might be what ESD needs to identify your employer.
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Olivia Van-Cleve
•Good point about the EIN. Sometimes that's the key piece of information that makes everything click in their system.
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Evan Kalinowski
Whatever you do, don't delay filing your claim. Even if you can't complete it perfectly, start the process so your benefit year begins. You can always provide additional employer information later.
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Amara Torres
•I've been trying to file for over a week but it won't let me submit without the employer info. Should I just put in something temporary?
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Evan Kalinowski
•No, don't put fake information. But you should be able to start an application and save it while you gather the missing details.
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Victoria Charity
This exact thing happened to my coworker when our whole department got laid off. She ended up using Claimyr to get through to someone at ESD and they sorted it out in like 15 minutes once she was actually talking to a person.
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Amara Torres
•Multiple people have mentioned Claimyr now. I might have to try it if I can't get through today.
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Sophia Russo
•It's definitely worth trying if you're stuck. The regular phone lines are just impossible right now.
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Jasmine Quinn
Check your state's business registration database online. You can usually search by business name and it will show you the official registered name and sometimes other identifying numbers.
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Amara Torres
•That's smart! I didn't think to check the business registration. That might show me exactly how they're registered with the state.
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Oscar Murphy
Some employers are just jerks about unemployment. When I got laid off, my old boss told me I couldn't file because it was a 'voluntary resignation' even though everyone knows they were downsizing.
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Nora Bennett
•That's awful. Employers can't prevent you from filing for unemployment, they can only dispute it if they think you're not eligible.
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Amara Torres
•At least my employer isn't claiming I quit. They're just being unhelpful with the information I need.
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Ryan Andre
Try calling ESD early in the morning right when they open. I've had better luck getting through around 8:05 AM than any other time.
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Amara Torres
•Good tip. I've been trying in the afternoon mostly. I'll set my alarm for tomorrow morning.
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Lauren Zeb
•Lunch time is also sometimes good, like 12:30-1:00 when people are taking breaks from calling.
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Daniel Washington
UPDATE: I tried the federal tax ID from my W-2 and that worked! The system found my employer right away. Thanks everyone for the suggestions, especially about checking the EIN. My claim is finally submitted.
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Olivia Van-Cleve
•Great news! Glad you got it figured out. That's a common solution that more people should know about.
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The Boss
•Awesome! I'm glad my suggestion helped. It's crazy how such a small detail can hold up your whole claim.
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Sophia Russo
•Perfect! Now you shouldn't have any more issues with the employer identification. Make sure to file your weekly claims on time going forward.
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Aurora Lacasse
This thread should be pinned somewhere. The EIN tip is gold for anyone having employer identification issues with their unemployment claim.
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Amara Torres
•Agreed! I wish I had known about this earlier. Would have saved me a week of stress.
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