ESD claim stuck in limbo for 6 weeks - employer responded but still in 'separation issue' purgatory

Typical ESD bureaucracy BS! They SAY one thing and then do another. Your claim is probs sitting in some digital folder and no one even looked at it until you got the governor involved. I had almost the same thing happen - waited 8 WEEKS before I found out my claim wasn't even assigned to an adjudicator yet despite being told it was "in process" multiple times. It's like they hope you'll just give up and go away. Keep being the squeaky wheel - it's the only way to get anywhere with them.

oh man this happened to me 2!! was told my claim was in adjudication for like a month, then randomly called one day and they were like "oh we dont have the separation info yet" but my boss had already sent it in weeks b4. its crazy how they dont even know whats going on in their own system

Separation issues are tricky because they require human review. What you're experiencing is the classic ESD black hole where claims get stuck before being assigned to an adjudicator. The fact that they only sent it to adjudication after you called (even though your employer responded weeks ago) is actually quite common. A few things that might help: 1. Call ESD first thing in the morning (7:30am) every 2-3 days to check status and create "contact notes" on your account 2. Send a secure message through your eServices account specifically asking about the separation issue status 3. Continue filing your weekly claims without fail 4. Ask for a ticket number every time you call so you have proof of contact Don't give up! The system is frustrating but persistently following up does make a difference.

Unfortunately, there's no direct line to the adjudication department. They work behind the scenes and only contact you when they need additional information or have made a decision. When agents say "you should hear something today," they often mean your claim will be reviewed today, not necessarily that you'll get a decision. One thing that worked for me when my claim was stuck was using Claimyr (claimyr.com). It's a service that helps you get through to ESD agents without the endless busy signals and disconnects. They have a demo video at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. I was skeptical at first, but it actually got me connected to an agent who could see my entire claim history and explained exactly what was causing the delay. Worth considering if you keep hitting walls.

wait im confused, is adjudication different from the fact finding thing? i thought they were the same. i had a seperation issue too and had to fill out this long questionaire thing. took foreeeeever to hear back.

Just to add some useful context: When your employer responds to ESD, their response first goes through an automated processing system. Sometimes responses get misfiled or don't properly attach to your claim, especially if there's any formatting issue with their response. In my experience as someone who's helped many people through this process, what likely happened is: 1. Your employer responded on March 18 2. Their response either wasn't properly tagged to your account OR 3. It was tagged but no alert was generated to move your claim forward The governor's office escalation did exactly what it's supposed to do - it forced a human to actually look at your claim. Now that it's been sent to adjudication (for real this time), you should expect 1-3 weeks before a decision, depending on current backlogs. Make sure to check your ESD account and physical mail daily, as adjudicators often send requests for additional information with tight deadlines.

I think you should give it at least a week before following up again. From what I've seen, once your claim actually gets sent to adjudication and is in the queue, calling repeatedly doesn't speed things up and might just annoy the staff (which never helps). But definitely keep filing your weekly claims! And check your online account daily for any notices or requests for information. Once it gets assigned to an actual adjudicator, things usually move pretty quickly.

Quick update request - it's been about a week since your governor's office escalation. Has there been any movement on your claim? Sometimes these escalations create a ripple effect where things suddenly start moving quickly.