ESD calculated my benefit amount at HALF my previous rate - union worker possible error?
I'm a union tradesman and recently had to file for a new unemployment claim. My previous claim in 2022 qualified me for the maximum weekly benefit amount because my work hours were reduced due to COVID. Now in 2025, I'm working on-and-off again but when I filed my new claim, ESD is telling me my benefit amount will only be HALF of what I received before! I've been checking my wage records and nothing makes sense - I've been making more money, not less. The quarters they're using for calculation show decent earnings. Has anyone else run into this issue where ESD suddenly calculates a much lower benefit amount on a new claim? Could this be an error with how they're calculating union work? I'm worried I'm missing something obvious here but the online system gives almost no explanation.
20 comments
Alexis Robinson
same thing happened 2 me last month!! was getting max benefit in 2023 and filed again now getting way less. called them and they said its based on base year earnings which is different now. but i dont think they calculated mine right either
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Ashley Adams
•Did you manage to talk to someone? I've been calling for 3 days and can't get through. Did they explain which quarters they were using for the base year calculation?
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Aaron Lee
This is likely due to your base year changing. For claims filed in 2025, your base year would typically be the first 4 of the last 5 completed calendar quarters before you filed. The COVID period (2022) might have had higher wages due to overtime or hazard pay that inflated your previous claim's calculation. You should check if they're using the standard base year or alternate base year. Also, union workers sometimes have special considerations - are they counting your union benefits correctly? You can request a redetermination if you believe there's an error in how they calculated your benefit amount.
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Ashley Adams
•Thanks for explaining this. I think they might be using the standard base year which includes a quarter where I was injured and couldn't work for 6 weeks. Would that be enough to tank my benefit calculation? And how do I request the alternate base year calculation instead?
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Chloe Mitchell
I'm going through the EXACT SAME THING right now!!! Used to get $963/week and now they're saying I only qualify for $461??? How is this possible when I've been making MORE money not less?? The ESD website is completely useless for explaining this!!!!!
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Aaron Lee
•The decrease is likely because your base year has changed. Remember that ESD only looks at your earnings during specific quarters for each claim. If your highest-earning quarters aren't in the current base year period, your benefit amount will be lower even if you're earning more overall now. You can request a monetary redetermination if you think there's an error.
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Michael Adams
You need to check your "Monetary Determination" letter carefully. Look at which quarters they're using for your base year calculation. For claims filed in early 2025, they would typically use Oct 2023-Sep 2024 as your standard base year. If you had an injury or period with lower earnings during that time, it could dramatically affect your benefit amount. If your standard base year includes quarters with lower earnings, you can request to use the alternate base year instead (the last 4 completed quarters). You'd need to call ESD and specifically request this. Also, make sure ALL your wages are being reported correctly. Sometimes union jobs or multiple employers can result in missing wages in their system.
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Ashley Adams
•I checked the letter and you're right - they're using Oct 2023-Sep 2024, which includes that period I was out with a back injury. I didn't realize I could request the alternate base year. Thanks for explaining this!
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Natalie Wang
this happened to my cousin last month and he found out that his employer didn't report all his wages correctly to ESD... might be worth checking if all your union jobs got reported right
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Alexis Robinson
•how did he fix it tho? did he have to send in pay stubs or something?
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Noah Torres
I've been trying to reach ESD for 2 weeks about a similar issue with my benefit calculation - it's IMPOSSIBLE to get through on their phone lines. After dozens of attempts, I finally used Claimyr (claimyr.com) to connect with an ESD agent. They have a service that gets you through the phone queue. Worked in about 20 minutes after I'd wasted days trying on my own. You can see how it works in their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 When I finally got through, the agent explained that my benefit amount was calculated wrong because one employer hadn't reported my wages correctly. They fixed it and my weekly amount nearly doubled!
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Chloe Mitchell
•Does this actually work?? I'm desperate to talk to someone at ESD!
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Noah Torres
•Yes, it worked for me when nothing else did. I was super skeptical at first but I was getting desperate after trying for weeks to reach someone. The agent I spoke with was able to look at my wage records and spot the error immediately.
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Samantha Hall
just wondering if anyone knows whether changing to the alternative base year calculation is automatic if it gives you a better benefit amount? or do you have to specifically request it?
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Michael Adams
•No, it's not automatic. ESD defaults to using the standard base year. You must specifically request the alternate base year calculation, and you'll likely need to provide additional documentation to verify wages for the more recent quarters. I recommend calling and explicitly asking for this.
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Ashley Adams
UPDATE: I finally got through to ESD! Turns out there were TWO issues: 1) They were using quarters that included my injury period, and 2) One of my union employers hadn't properly reported all my wages. The agent helped me request an alternate base year calculation AND file a wage correction. She said my benefit amount should increase substantially once these are processed. For anyone having similar issues - check both your base year AND make sure all your wages were properly reported!
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Chloe Mitchell
•That's great news! How long did they say it would take to process the corrections?
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Ashley Adams
•They said the alternate base year request should be processed within 5 business days, but the wage correction could take 2-3 weeks because they have to contact my employer to verify. Still, at least it's being fixed!
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Alexis Robinson
so did they let u choose which quarters to use or do they just automatically use the most recent ones for alternate base year?
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Michael Adams
•For the alternate base year, ESD uses the 4 most recently completed calendar quarters before you filed your claim. You don't get to pick and choose specific quarters - it's a defined period. The standard base year is the first 4 of the last 5 completed quarters, while the alternate base year is the last 4 completed quarters.
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