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Noah Torres

Confused about 'Disqualified' first waiting week on ESD claim - is this normal?

Hey everyone, I'm really frustrated with my unemployment claim right now. I filed for the first time 9 days ago after being laid off from my IT support job. I just checked my ESD account this morning and noticed my very first week shows as 'Disqualified' which seems weird since everything else about my application was approved. Is this normal? Are all first week claims automatically disqualified as some kind of waiting period? The ESD website is so confusing and I can't tell if I did something wrong or if this is just how the system works. I've tried calling but can't get past the automated system. Thanks in advance for any help!

Yes, that's completely normal! It's not actually 'disqualified' in the negative sense - it's just how the system labels your waiting week. Washington state has a mandatory one-week waiting period before benefits can be paid. You still need to file for that week to get it counted as your waiting week, but you won't receive any payment for it. It's basically the system's way of making you wait one week before collecting benefits.

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Exactly right. It's confusing terminology on ESD's part, but 'disqualified' for week one is just their system's way of indicating it's your waiting week. Everyone has to serve one waiting week per benefit year. Just make sure you continue filing your weekly claims, and assuming you meet all eligibility requirements, you should start receiving benefits for your second week (assuming you've completed your job search activities).

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I had the exact same heart attack when I saw that last month!! Thought I did something wrong. Nope - totally normal! Keep filing every week and you'll get paid starting with your second week 👍

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Phew, that's such a relief! I was freaking out thinking I'd messed up my application somehow. The word "disqualified" just sounds so final and negative. Thanks for the reassurance!

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Yeah the system SUCKS with how they word things!! "Disqualified" makes it sound like you did something wrong when it's actually just their stupid way of marking your waiting week. I remember panicking too. Just wait till you see "paid $0" for that week which is another confusing status that actually means the same thing lol. ESD really needs to update their terminology to something that doesn't give people heart attacks.

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omg yes the whole 'paid $0' thing is so confusing too!! I took screenshots of everything on my account because I was convinced they were trying to deny my benefits. turned out it was all normal, but dang they could make it sooooo much clearer

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Everyone has a waiting week in WA state unemployment. What's interesting is that during the peak COVID period they actually waived the waiting week so people got paid right away, but they went back to the regular rules in September 2021. So now everyone's first week is unpaid and shows as 'disqualified' in the system. Just keep filing your weekly claims and you should see your second week as 'paid' if everything else about your claim is in order.

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That makes sense why I was confused - my friend who filed during COVID told me I'd get paid right away. I didn't realize they changed it back. So just to confirm, I don't need to do anything to fix this? Just keep filing my weekly claims?

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my first wek showed disqualified too and i started FREAKING OUT called esd like 57 times couldnt get thru finally my neighbor who works at worksource told me its just the waiting week thing. they really should call it something else!!! who thought "disqualified" was a good label for the waiting week?!?!

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It would definitely be helpful if ESD updated their terminology! "Waiting Week" or "Initial Unpaid Week" would be much clearer than "Disqualified." Unfortunately, getting through to ESD by phone is notoriously difficult these days due to high call volumes.

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Just to add some clarification: the waiting week requirement is actually written into Washington state law (RCW 50.20.010(2)). Every new claim has one waiting week per benefit year where you must meet all eligibility requirements but won't receive payment. The system shows this as "disqualified" or sometimes "waiting week" depending on where you look in your account. This is completely normal and everyone experiences it. If you're having trouble reaching ESD by phone to clarify anything else about your claim, you might want to try Claimyr (claimyr.com). They have a service that helps you get through to an ESD agent much faster than calling directly. They have a video demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. I know several people who've used it successfully when they had urgent claim issues.

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Thank you for explaining the legal basis - that helps me understand it's just standard procedure. I might check out that Claimyr service if I have any more issues. Right now I'm just relieved to know the 'disqualified' status is normal!

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Another tip: print out the job search log form from the ESD website and start tracking your activities right away. You need 3 job search activities EVERY week (including that first waiting week). They can audit you at any time and ask for proof of your job searches going back weeks or months!

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this!!! my cousin got audited after 4 months and couldn't prove all her job searches and had to pay back like $7,000!! don't mess around with the job search requirements

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Just curious - did you verify your identity with ID.me yet? That's a separate step that trips up a lot of people. The waiting week is normal as everyone has mentioned, but make sure you've completed identity verification too, otherwise you might face payment delays on your second week and beyond.

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Yes, I did the ID.me verification when I first filed. That part was actually pretty smooth - took about 10 minutes with their video verification. Thanks for mentioning it though, I had forgotten that was a separate step!

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This thread is so helpful! I'm actually going through the same thing right now - filed my first claim last week and saw that dreaded "Disqualified" status this morning. Was about to have a panic attack until I found this post. It's crazy how ESD uses such scary terminology for what's basically just a standard waiting period. Really wish they'd change it to something like "Waiting Week" or "Unpaid Week" instead. Thanks everyone for explaining this - you probably saved me hours of stress-calling the ESD phone line!

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Welcome to the club! I'm so glad this thread helped you avoid the panic I went through. It's honestly ridiculous how many people have the same heart attack moment when they see "Disqualified" on their first week. You'd think after all these years ESD would realize their terminology is causing unnecessary stress for thousands of people. At least now you know it's totally normal and you can focus on keeping up with your weekly claims and job search activities instead of worrying about whether you messed something up!

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I went through this exact same panic about 6 months ago! The "Disqualified" label is so misleading - I literally thought I had been denied benefits and spent the whole day trying to figure out what I did wrong. It's just Washington's waiting week that everyone has to serve. What helped me was understanding that you still need to file for that first week even though you won't get paid for it, because it establishes your benefit year start date. After that, as long as you meet all the other requirements (job searches, weekly certifications, etc.), you should start getting paid from week 2 onward. The system really needs better user experience design!

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This is exactly what I needed to hear! I was literally googling "ESD disqualified first week" at 2am last night because I was so worried. It's such a relief to know this is just standard procedure and not something I messed up. I can't believe they use such confusing language - "disqualified" really does sound like you've been rejected or did something wrong. Thanks for mentioning that you still need to file for that first week even though it's unpaid - I was wondering about that too. Definitely agree about the user experience - seems like such an easy fix to just call it "Waiting Week" instead!

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I'm dealing with this exact same situation right now! Filed my claim 5 days ago and just saw the "Disqualified" status on my first week. I was literally about to drive to the ESD office thinking I'd been denied! This thread is a lifesaver - thank you all for explaining that it's just their confusing way of labeling the mandatory waiting week. It's honestly mind-boggling that they haven't updated this terminology after seeing how much confusion and stress it causes people. I feel so much better now knowing this is completely normal and I just need to keep filing my weekly claims. You've all saved me from a major freak-out session!

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I'm so glad this thread exists too! I just went through the exact same panic spiral when I saw "Disqualified" on my first week claim yesterday. I was convinced I'd somehow screwed up my application and was going to lose my benefits before I even got started. Reading everyone's experiences here has been such a huge relief - it's crazy how many of us have had the exact same reaction to ESD's terrible choice of words. You're definitely not alone in wanting to drive to their office! I was about to do the same thing until I found this post. It really should be a simple fix for them to change the label to something less terrifying like "Waiting Week" or "Initial Unpaid Week." Thanks to everyone who shared their experiences - you're helping so many people avoid unnecessary stress!

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This is such a helpful thread! I'm currently dealing with this too - filed my claim about a week ago and nearly had a heart attack when I logged in this morning and saw "Disqualified" for my first week. I was convinced I'd made some terrible mistake on my application. The terminology ESD uses is absolutely awful - who thought "Disqualified" was a good way to describe a mandatory waiting period? It sounds like you've been rejected or done something wrong! Reading everyone's experiences here has been such a relief. It's wild how many people go through this exact same panic. Really appreciate everyone taking the time to explain that this is just standard procedure. Now I can focus on my weekly claims and job search activities instead of stressing about whether I messed up my application. ESD really needs to fix this - a simple label change to "Waiting Week" would save so many people from unnecessary anxiety!

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I'm going through the exact same thing right now! Just filed my first unemployment claim last week and when I checked my account this morning, seeing that "Disqualified" status made my stomach drop. I was absolutely certain I had somehow messed up my application or missed some important step. The relief I'm feeling right now reading through everyone's experiences is incredible - it's amazing how many of us have had this identical panic reaction to ESD's poor word choice. You're so right that "Disqualified" sounds like complete rejection when it's actually just their way of marking the standard waiting week that everyone has to go through. I was already planning to take time off work tomorrow to try calling ESD or even visiting their office! Thank you to everyone in this thread for sharing your stories - you've saved me (and clearly so many others) from days of unnecessary stress and worry. ESD really needs to get their act together and change this confusing terminology!

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OMG thank you all SO much for this thread! I literally just filed my first unemployment claim 3 days ago and logged in this morning to see "Disqualified" on my first week. I immediately started spiraling thinking I'd somehow ruined everything before I even got started. The word "disqualified" is SO misleading - it genuinely sounds like you've been rejected or banned from receiving benefits! I was already drafting an appeal letter in my head lol. It's honestly shocking that ESD hasn't changed this terminology after clearly seeing how much panic and confusion it causes. Like, how hard would it be to just label it "Waiting Week" instead?? Reading everyone's similar experiences has been such a huge relief. I feel so much better knowing this is just standard procedure and I didn't mess anything up. You've all probably saved me hours of stressing and trying to get through on their impossible phone lines. Really appreciate this community for helping newcomers understand the system!

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I'm so glad I found this thread too! Just went through the exact same experience - filed my claim about a week ago and when I saw "Disqualified" this morning I literally thought my world was ending. I spent like 2 hours reading through ESD's website trying to figure out what I could have possibly done wrong. The terminology is absolutely terrible - "disqualified" makes it sound so final and scary when it's really just their weird way of saying "this is your unpaid waiting week." It's honestly ridiculous that they haven't fixed this after seeing how many people panic over it. You're totally right that a simple change to "Waiting Week" would solve so much confusion and anxiety. Thanks to everyone here for sharing their experiences - this community is a lifesaver for people navigating the ESD system for the first time!

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Just wanted to jump in here as someone who went through this exact same terrifying experience about 8 months ago! When I saw "Disqualified" on my first week, I literally thought I was going to lose my house because I was convinced they'd denied my entire claim. Spent the whole weekend in a panic before my coworker explained it was just the waiting week. It's absolutely insane that ESD continues to use this terminology when it clearly traumatizes people who are already dealing with the stress of unemployment. The waiting week is mandated by state law and applies to everyone - you haven't done anything wrong! Just keep filing your weekly claims and make sure you're doing your 3 job search activities each week. You should start getting paid from week 2 onward assuming everything else checks out. Hang in there - the system is confusing but you're doing everything right!

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Thank you so much for sharing your experience! It's both comforting and frustrating to see how many people go through this exact same panic. I just filed my claim last week and had the same heart-stopping moment when I saw "Disqualified" - I was convinced I'd somehow blown my chance at benefits before even getting started. The fact that you thought you might lose your house really hits home because that's exactly the kind of catastrophic thinking that kicks in when you see such harsh terminology. It's honestly negligent of ESD to keep using language that causes this much distress to people who are already vulnerable. I really appreciate you mentioning the 3 job search activities requirement - I want to make sure I stay on top of that from day one. Thanks for the reassurance that I'm doing everything right, it means a lot coming from someone who's been through the whole process!

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I just went through this exact same experience two weeks ago! Filed my first unemployment claim and when I saw "Disqualified" on week one, I literally had a panic attack thinking I'd been completely denied. I must have refreshed the page 20 times hoping it would change to something less terrifying. The terminology ESD uses is honestly cruel - imagine using the word "Disqualified" to describe what's basically just a standard waiting period that EVERYONE has to go through! I ended up finding this community while frantically googling at 3am, and reading similar stories was the only thing that calmed me down. It's such a relief to know this is completely normal, but also infuriating that ESD puts so many people through this unnecessary emotional roller coaster. For anyone else reading this who's currently panicking about seeing "Disqualified" - you're okay, you didn't mess up, it's just their awful way of labeling the mandatory one-week waiting period. Keep filing your weekly claims and you should start getting paid from week two onwards!

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