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Confused about 'Disqualified' first waiting week on ESD claim - is this normal?

Hey everyone, I'm really frustrated with my unemployment claim right now. I filed for the first time 9 days ago after being laid off from my IT support job. I just checked my ESD account this morning and noticed my very first week shows as 'Disqualified' which seems weird since everything else about my application was approved. Is this normal? Are all first week claims automatically disqualified as some kind of waiting period? The ESD website is so confusing and I can't tell if I did something wrong or if this is just how the system works. I've tried calling but can't get past the automated system. Thanks in advance for any help!

Yes, that's completely normal! It's not actually 'disqualified' in the negative sense - it's just how the system labels your waiting week. Washington state has a mandatory one-week waiting period before benefits can be paid. You still need to file for that week to get it counted as your waiting week, but you won't receive any payment for it. It's basically the system's way of making you wait one week before collecting benefits.

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Exactly right. It's confusing terminology on ESD's part, but 'disqualified' for week one is just their system's way of indicating it's your waiting week. Everyone has to serve one waiting week per benefit year. Just make sure you continue filing your weekly claims, and assuming you meet all eligibility requirements, you should start receiving benefits for your second week (assuming you've completed your job search activities).

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I had the exact same heart attack when I saw that last month!! Thought I did something wrong. Nope - totally normal! Keep filing every week and you'll get paid starting with your second week 👍

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Phew, that's such a relief! I was freaking out thinking I'd messed up my application somehow. The word "disqualified" just sounds so final and negative. Thanks for the reassurance!

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Yeah the system SUCKS with how they word things!! "Disqualified" makes it sound like you did something wrong when it's actually just their stupid way of marking your waiting week. I remember panicking too. Just wait till you see "paid $0" for that week which is another confusing status that actually means the same thing lol. ESD really needs to update their terminology to something that doesn't give people heart attacks.

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omg yes the whole 'paid $0' thing is so confusing too!! I took screenshots of everything on my account because I was convinced they were trying to deny my benefits. turned out it was all normal, but dang they could make it sooooo much clearer

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Everyone has a waiting week in WA state unemployment. What's interesting is that during the peak COVID period they actually waived the waiting week so people got paid right away, but they went back to the regular rules in September 2021. So now everyone's first week is unpaid and shows as 'disqualified' in the system. Just keep filing your weekly claims and you should see your second week as 'paid' if everything else about your claim is in order.

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That makes sense why I was confused - my friend who filed during COVID told me I'd get paid right away. I didn't realize they changed it back. So just to confirm, I don't need to do anything to fix this? Just keep filing my weekly claims?

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my first wek showed disqualified too and i started FREAKING OUT called esd like 57 times couldnt get thru finally my neighbor who works at worksource told me its just the waiting week thing. they really should call it something else!!! who thought "disqualified" was a good label for the waiting week?!?!

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It would definitely be helpful if ESD updated their terminology! "Waiting Week" or "Initial Unpaid Week" would be much clearer than "Disqualified." Unfortunately, getting through to ESD by phone is notoriously difficult these days due to high call volumes.

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Just to add some clarification: the waiting week requirement is actually written into Washington state law (RCW 50.20.010(2)). Every new claim has one waiting week per benefit year where you must meet all eligibility requirements but won't receive payment. The system shows this as "disqualified" or sometimes "waiting week" depending on where you look in your account. This is completely normal and everyone experiences it. If you're having trouble reaching ESD by phone to clarify anything else about your claim, you might want to try Claimyr (claimyr.com). They have a service that helps you get through to an ESD agent much faster than calling directly. They have a video demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. I know several people who've used it successfully when they had urgent claim issues.

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Thank you for explaining the legal basis - that helps me understand it's just standard procedure. I might check out that Claimyr service if I have any more issues. Right now I'm just relieved to know the 'disqualified' status is normal!

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Another tip: print out the job search log form from the ESD website and start tracking your activities right away. You need 3 job search activities EVERY week (including that first waiting week). They can audit you at any time and ask for proof of your job searches going back weeks or months!

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this!!! my cousin got audited after 4 months and couldn't prove all her job searches and had to pay back like $7,000!! don't mess around with the job search requirements

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Just curious - did you verify your identity with ID.me yet? That's a separate step that trips up a lot of people. The waiting week is normal as everyone has mentioned, but make sure you've completed identity verification too, otherwise you might face payment delays on your second week and beyond.

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Yes, I did the ID.me verification when I first filed. That part was actually pretty smooth - took about 10 minutes with their video verification. Thanks for mentioning it though, I had forgotten that was a separate step!

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