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Morita Montoya

Can't find WorkSource appointment scheduling link after clicking email - help?

Hi everyone! I got an email from ESD saying I need to schedule a WorkSource appointment (mandatory for continued benefits I guess??). But when I click the scheduling link in the email, it just takes me to the regular unemployment homepage. I've spent the last hour clicking around trying to find where to actually schedule this appointment, but I'm getting nowhere. The deadline is coming up and I'm worried about losing benefits. Has anyone else had this problem? Where the heck is the actual scheduling page?? Any help would be REALLY appreciated!

same thing happened 2 me last week. so annoying! try going to WorkSourceWA.com directly instead of using the esd link. u have to create a separate account there if u dont have 1 already

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Thank you! I'll try that right now. Do you know if I need to use the same email address that's on my ESD account?

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Joy Olmedo

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The WorkSource appointment scheduling is actually done through WorkSourceWA.com, not the ESD website. Here's how to do it properly: 1. Go directly to WorkSourceWA.com 2. Create an account if you don't already have one 3. Once logged in, click on "Menu" then "My Calendar" 4. Look for "Schedule an Appointment" option 5. Select your local WorkSource office from the dropdown 6. Choose the appointment type (for UI requirements, select "UI Orientation") 7. Pick an available date/time Make sure to save the confirmation as proof for your UI requirements. The system sometimes doesn't automatically report completed appointments back to ESD.

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Oh wow, thank you SO MUCH for the detailed instructions! I didn't realize it was a completely separate website. No wonder I was so confused. Going to try this right now.

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Isaiah Cross

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This is a super common issue! The ESD emails are confusing because they don't clearly explain that WorkSource has a separate system. After you schedule the appointment, take a screenshot of the confirmation and save it - I've had ESD claim I didn't attend my appointment even though I did, and having that proof saved me from losing benefits.

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That's a great tip about the screenshot! I'll definitely do that. Did you have to do anything special to prove you attended after the appointment was over?

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Kiara Greene

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The ESD website is terrible. I spent 3 hours trying to figure this out too and missed my deadline. Had to call ESD to fix it but couldn't get through for DAYS. Their phone system is the worst!

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Evelyn Kelly

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If you're having trouble getting through to ESD on the phone, I'd recommend trying Claimyr (claimyr.com). It basically gets you through the ESD phone tree and holds your place in line. Saved me hours of frustration when I had issues with my WorkSource requirements not being recorded properly. They've got a video showing how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3

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Paloma Clark

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did anyone get a message saying they need to do job searches too? i did my worksource appt but now im confused if thats the same as the weekly job search or something different?

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Joy Olmedo

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The WorkSource appointment and weekly job searches are two different requirements. You need to do BOTH: 1. Attend the one-time WorkSource orientation appointment 2. Complete at least 3 job search activities each week Make sure you're documenting all your job search activities in your weekly claim. The WorkSource appointment counts as one of your job search activities for the week you attend it.

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Just wanted to update everyone - I got it scheduled! Thanks for all the help. The WorkSourceWA.com site worked perfectly. Had to create a new account, then found the appointment scheduling under the calendar section just like you all said. For anyone else stuck like I was - definitely go directly to the WorkSource site instead of trying to do it through ESD!

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Isaiah Cross

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Great to hear! Make sure you show up 5-10 minutes early to the appointment (even if it's virtual). They sometimes mark you as a no-show if you're late, which can cause problems with your benefits. Also, during the appointment, they'll likely tell you about job search resources that are actually pretty helpful.

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Dylan Wright

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This is such a helpful thread! I'm dealing with the exact same issue right now and was starting to panic about missing my deadline. The fact that WorkSource uses a completely separate website explains why I couldn't find anything on the ESD site. Going to head over to WorkSourceWA.com right now and get this sorted out. Really appreciate everyone sharing their experiences and step-by-step instructions - this community is a lifesaver!

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Diego Mendoza

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Glad this thread helped you too! Just wanted to add one more tip - when you're scheduling on WorkSourceWA.com, make sure to double-check which office location you're selecting. Some people accidentally pick the wrong office and have to reschedule. Also, if you're doing a virtual appointment, they'll send you a separate email with the meeting link, so keep an eye out for that. Good luck!

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I had the same exact problem a few months ago and it was so frustrating! The ESD email links are basically useless. What worked for me was going straight to WorkSourceWA.com like others mentioned, but I also want to add that if you're having trouble finding available appointments at your preferred location, try checking nearby offices too. Sometimes they have more availability and it's worth the extra drive to get it done before your deadline. Also, once you complete the appointment, it can take a few days for it to show up as completed in your ESD records, so don't panic if it doesn't update immediately. Keep that confirmation screenshot handy just in case!

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Chloe Martin

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That's really good advice about checking nearby offices! I didn't think about that - I was only looking at the one closest to me and there were hardly any slots available. And thanks for the heads up about the delay in updating ESD records. I was wondering how long that usually takes. Did you have any issues with ESD not recognizing that you completed the appointment, or did it eventually sync up properly on their end?

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Nalani Liu

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Just want to echo what everyone else has said - this is such a common problem! I went through the exact same frustration a couple months back. The ESD email links are completely broken and their website integration with WorkSource is terrible. One thing I'd add to all the great advice here: if you're doing a phone/virtual appointment, make sure you test your phone or computer setup beforehand. My first appointment got marked as a no-show because I couldn't get the virtual meeting link to work properly and by the time I figured it out, the appointment window had passed. Had to reschedule and it delayed everything. Also, during the actual appointment, they'll walk you through setting up your WorkSource profile properly and show you how to use their job search tools. It's actually not as useless as I expected - some of the resources are genuinely helpful for finding jobs in WA state. Just make sure to take notes because there's a lot of information and you'll want to remember it for your ongoing job search requirements. Good luck everyone dealing with this mess of a system!

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Zoe Papadakis

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Thanks for sharing your experience with the virtual appointment setup! That's a really important point about testing the tech beforehand - I would have been so frustrated if that happened to me. Good to know the appointment is actually useful too. I was worried it would just be a waste of time, but if they really do show you helpful job search tools and resources specific to Washington state, that makes it feel more worthwhile. I'm definitely going to take notes like you suggested since I'll need to keep doing those weekly job searches anyway. Appreciate the detailed breakdown!

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