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ESD WorkSource appointment scheduling delays - what's normal in 2025?

I filed for UI benefits last week and got the message saying I need to schedule a WorkSource appointment. The online portal shows I'm required to do this but doesn't give me any timeline! It's been 8 days already and I'm getting nervous about compliance issues. How long should it normally take to get that first WorkSource appointment scheduled? Will I get disqualified if it takes too long? The ESD website is super vague about this and I REALLY can't afford to mess up my claim. Anyone gone through this recently?

chillax man it took like 3 weeks for me to get my 1st appt. they'll email u when theyre ready

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3 WEEKS??? That seems like forever! Did you still get your benefits during that waiting period?

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Aria Khan

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The process takes time because WorkSource has to match you with the right specialist based on your employment background. It's typically 2-3 weeks for the initial appointment, but this doesn't affect your benefit payments as long as you continue filing your weekly claims and completing your job search activities (3 per week). Make sure you're checking your ESD online account messages AND your email regularly. Sometimes appointment notifications get filtered to spam.

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Thank you for the clear explanation! So I should still be doing 3 job search activities weekly even before the WorkSource appointment? I wasn't sure if I needed to wait for them to explain the requirements first.

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Everett Tutum

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My sister had the same issue last month and got all stressed out for nothing. They took almost 4 weeks to contact her for the first appointment, but she still got all her benefits on time. Just keep doing your weekly claims!

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Sunny Wang

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When I filed in January, it took 18 days to get my WorkSource appointment scheduled. But I almost MISSED it because the notification went to my spam folder!!! Triple check your email settings and maybe call WorkSource directly to check if anything's been scheduled yet. They told me the delay was because they're understaffed after budget cuts. Some offices are worse than others. Which county are you in?

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I'm in Snohomish County. Good point about checking spam - just looked and nothing there yet. I'll try calling WorkSource directly tomorrow.

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Hugh Intensity

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Current wait times for WorkSource appointments vary by county, but Snohomish is running about 14-21 days right now. While waiting, you absolutely must: 1. File your weekly claims on time 2. Complete and document 3 job search activities each week 3. Be able and available for work The appointment is mandatory, but the timing of it doesn't impact your eligibility as long as you attend when scheduled. The WorkSource appointment is primarily to assess your needs and provide job search assistance, not to determine eligibility.

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Effie Alexander

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This is totally wrong!! My nephew got denied because he missed his worksource appointment!! They are VERY strict about it!

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Melissa Lin

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I was in the same situation in February! The wait time was frustrating, and I couldn't get through to anyone at ESD on the phone to confirm if I was doing things right. After days of constant busy signals and disconnections, I found Claimyr (claimyr.com) which got me connected to an actual ESD agent in about 20 minutes. They confirmed my WorkSource appointment was already scheduled but the notification hadn't been sent yet! They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent told me WorkSource appointments are currently backlogged statewide due to staffing shortages.

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This sounds like exactly what I need! I'm going to check this out today. The uncertainty is killing me and I just need to talk to someone who can see what's happening with my specific claim.

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lol dont waste ur money on that service just keep waiting. ESD always takes forever for everything

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Sunny Wang

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IMPORTANT: Make sure you're still doing your job search activities while waiting for the WorkSource appointment! I made the mistake of thinking I could wait until after the orientation to start, and almost got disqualified. You need 3 activities EVERY WEEK starting with your first week of claiming benefits!

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Thanks for the warning! I've been keeping track of my job search activities in a spreadsheet. Do you know if there's a specific format they require for documentation?

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Sunny Wang

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You can use their official job search log form from the ESD website, or just make sure your spreadsheet includes: date of activity, type of activity (application, interview, etc.), employer/organization name, position, contact information, and results/follow-up. That's what my WorkSource person told me was sufficient.

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Aria Khan

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To add to the excellent advice already given, each WorkSource center operates somewhat independently, so wait times vary. Snohomish County WorkSource centers (Everett and Lynnwood) can be contacted directly at 425-258-6300 to check on appointment status. This won't speed up the process, but might give you peace of mind. Remember that your first UI payment typically takes 2-3 weeks to process anyway, so the WorkSource timeline often aligns with this initial processing period.

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Thank you for the direct phone number! I'll try calling them tomorrow. My first payment did come through already, so at least that part is working.

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Everett Tutum

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Has anyone done the virtual WorkSource appointments? Are those faster to get scheduled than in-person ones?

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Hugh Intensity

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Virtual WorkSource appointments are generally scheduled in the same timeframe as in-person ones (2-3 weeks currently). However, they offer more flexibility with scheduling and can sometimes have slightly better availability. The content and requirements are identical to in-person orientations.

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UPDATE: I used Claimyr this morning and got through to ESD in about 15 minutes! The agent confirmed my WorkSource appointment was actually scheduled for next Wednesday but the notification email had an error. She resent it right away. Such a relief to have this sorted out! Thanks everyone for your help and advice.

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Sunny Wang

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Awesome! Glad you got it figured out! Make sure you're prepared for the appointment - have your resume ready if you have one, and bring your job search log with your activities so far. Makes the whole process go smoother.

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