ESD flagged my claim after WorkSource career coach no-show - what now?

omg the EXACT same thing happened to me in January!!! my coach didnt show and then they flagged me for 'failure to participate' even tho it was THEIR fault. took almost 3 weeks to fix and i nearly got evicted

You need to document everything and contact the WorkSource office manager immediately. Get a written statement from them acknowledging their error. Then call ESD's technical support line (not the regular claims line) and explain the situation. They can sometimes add notes to your file that help the adjudicators. Also make sure you continue filing your weekly claims even while this is being resolved.

This happened to me AND MY HUSBAND (different times) during 2022! ESD has this stupid system where if WorkSource reports you as a no-show, it automatically triggers an adjudication even if it was THEIR MISTAKE!!! The worst part is you're just sitting there waiting for weeks while they "investigate" the most basic misunderstanding ever. KEEP CALLING THEM EVERY DAY. Don't let them forget about you.

I work with WorkSource (not as a career coach). Here's what you should do: 1. Email your career coach AND their supervisor with all documentation 2. Ask them to submit a correction form to ESD immediately (Form WS-23A) 3. Request a new appointment ASAP and attend it 4. If your claim is still pending after the new appointment, contact the WorkSource regional director The good news is that once this is resolved, you'll get all back payments. The bad news is that it usually takes 3-4 weeks for adjudication. Make sure you keep filing weekly claims during this time.

I had something like this happen and I couldn't get through to ESD for weeks. Finally I tried this service called Claimyr (claimyr.com) that got me connected to an actual ESD agent in about 20 minutes instead of calling for days. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The ESD agent was able to see the notes in my file and push my claim through once I explained what happened with WorkSource. Saved me weeks of waiting.

This is a common issue unfortunately. The WorkSource appointments are considered a condition of receiving benefits, and the system automatically flags your account if there's any reported non-compliance. Your career coach needs to file a correction with ESD to clear this up. In my experience helping clients with similar issues, here are the steps to resolve this: 1. Get written confirmation from your career coach acknowledging their error 2. Have them submit Form WS-23A (WorkSource Participation Correction) 3. Upload all evidence to your eServices account under "Provide Information" 4. Contact ESD directly - keep trying until you get through 5. Request expedited processing due to financial hardship Typically these issues are resolved in 2-3 weeks, but can be expedited if you emphasize the financial hardship.

the whole system is BROKEN!!! my career coach rescheduled on me 3x then when i couldnt make the 4th time because she only gave me 2 hours notice they cut my benefits for EIGHT WEEKS!!!! its completley rigged against us regular people. the job search requirement is just a way for them to deny benifits

Just to clarify some misinformation in this thread - the WorkSource career coach should file what's called a "non-penalty reschedule" in the RESEA system. This will remove the appointment failure flag from your account. It's actually form WS-23R, not WS-23A as someone mentioned above. The timeline for resolution depends on whether your claim goes into full adjudication or if they simply clear the flag. Full adjudication can take 3-6 weeks in 2025 with current backlogs, but a simple flag removal can be done in 3-5 business days if you get through to the right person. Make sure you continue certifying weekly while this is being resolved.

UPDATE: Finally got this resolved! For anyone who might face this issue in the future, here's what worked: 1. I got my career coach to admit in writing it was her error 2. I had her supervisor submit the WS-23R form (thanks for the correction on that!) 3. I used Claimyr to actually get through to ESD (after trying for days on my own) 4. Spoke with an adjudicator who reviewed my documentation 5. They cleared the flag within 48 hours All my pending payments were released today - 16 days after the original issue. Not ideal, but at least it's fixed. The most frustrating part was just getting someone at ESD to actually look at my case. Once that happened, they agreed immediately that I wasn't at fault.