Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Omar Hassan

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Update: I took several of your suggestions and have progress to report! I visited my local WorkSource office yesterday and they confirmed my claim is in adjudication due to "employment separation issues" - apparently my employer didn't respond to ESD's initial inquiry. The WorkSource staff couldn't fix it directly, but at least now I know what's happening. I also reached out to my state representative's office by email. Not giving up on trying to reach ESD directly. Thank you all for the help and suggestions!

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Sean Doyle

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That's great progress! Now that you know it's an employer response issue, you can be more specific when you do reach an ESD agent. Make sure to keep filing your weekly claims while this gets sorted out. The good news is that once your adjudication is complete (assuming it's decided in your favor), you'll receive all back benefits for the weeks you've claimed. One additional tip: If you can locate any documentation about your separation (layoff notice, emails, etc.), have those ready to provide if asked. This can sometimes speed up the adjudication process.

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Omar Hassan

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Thank you! I actually found the layoff notice email from my employer with the budget cut explanation, so I'll have that ready. Still trying to get through on the phone but at least I feel less in the dark now.

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Yes, you'll receive copies of any response your employer submits. The Commissioner's Review is less formal than the hearing process but still follows procedural rules. To answer your earlier question - yes, you should attach relevant documentation to your message. Include: 1. A copy of your hearing decision (with docket number) 2. Any evidence that supports your position 3. A clear explanation of why the judge's interpretation was incorrect Keep in mind that you generally can't introduce new evidence that wasn't presented at the original hearing. The review focuses on whether the judge made legal errors based on the evidence already presented.

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Axel Bourke

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Thank you so much. I'm going to prepare everything tonight and submit through the secure message center tomorrow. I really appreciate everyone's help!

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Aidan Percy

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Let us know how it goes! I've got my fingers crossed for you. The whole unemployment system feels designed to wear people down until they give up. but stay persistent!!

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Axel Bourke

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I definitely will update once I hear anything. And you're right - it does feel designed to be confusing and frustrating. I almost gave up but I'm glad I asked here!

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QuantumQuest

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Good luck with your application! Just to clarify something that was mentioned earlier - the Training Benefits extension can be up to 26 weeks, but the exact number depends on your specific situation and training program length. Some people get the full 26 weeks, others might get less. If your medical coding program is 9 months (about 36-40 weeks), and you have 6 weeks of regular benefits left, you might have a gap between when Training Benefits end and when your program finishes. Plan your budget accordingly, or check if your school has any financial aid options to cover that period. Don't forget that once you're approved, you'll still need to file your weekly claims just like with regular unemployment - including reporting your part-time work hours and earnings. The only difference is you won't have to do job searches.

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this is why our system is so broken!! why would they only give training benefits for 26 weeks when most good programs are longer??? makes no sense

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NeonNomad

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I want to emphasize something important: apply for Training Benefits ASAP. Don't wait until your benefits are about to run out. The application process involves multiple steps and potential delays: 1. You submit the initial application 2. ESD reviews it and may request additional documentation 3. You submit any requested documents 4. ESD makes a determination 5. If approved, they send a formal approval letter Each of these steps can take time. With only 6 weeks left on your claim, you're already in a time crunch. Submit your application this week if possible. Also, keep detailed records of everything - confirmation numbers, copies of all documents you submit, names of ESD representatives you speak with, etc. This documentation is invaluable if there are any issues later.

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Zoe Dimitriou

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You're right - I shouldn't wait any longer. I have an appointment with the school advisor tomorrow to get the Training Plan form filled out, and I'll submit everything by Friday at the latest. I'll definitely keep records of everything too. Thank you all for the incredibly helpful advice!

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Lindsey Fry

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does ne1 know if theres a seperate # for overpayment issues?? i got a letter saying i owe $4200 back and i NEED to talk to someone!!

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Leo Simmons

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The same main number handles overpayment issues. Make sure to select the correct option in the phone menu for overpayments. But the connection difficulties are unfortunately the same regardless of what type of issue you're calling about.

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Aisha Jackson

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Just wanted to update - I called 43 times this morning starting exactly at 8:00 am and FINALLY got through to someone at 8:37. The rep was actually super helpful and fixed my issue in 10 minutes. So keep trying!!!

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Adrian Connor

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That's both encouraging and discouraging at the same time. Glad you got through but 43 calls is insane! I'll start my marathon calling session tomorrow morning. Thanks for the update!

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Nalani Liu

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The whole ESD appeal system is designed to favor employers. I had PERFECT documentation and still lost because the ALJ (Administrative Law Judge) decided my boss was "more credible" despite having zero evidence. The system is rigged, I'm sorry to say. Don't be surprised if you lose even with good evidence. I'm still fighting my case 8 months later. Appealed to Commissioner's Review Office but they rubber-stamp everything.

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Noah huntAce420

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While some people do have negative experiences, I wouldn't say the system is entirely rigged. In fact, statistics show that claimants win a significant percentage of appeals, especially when they have documentation. Your individual case may have had specific issues, but making blanket statements that the system is designed to favor employers isn't accurate or helpful to someone preparing for a hearing.

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Dananyl Lear

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Update: I just finished my hearing and I think it went well! The judge was super professional and didn't let my ex-boss interrupt me. When she tried claiming I was "insubordinate," the judge asked for specific examples and dates, and she couldn't provide any. He also accepted my last-minute evidence submission. I made sure to ask questions when it was my turn, just like you all suggested. I asked why the reason for my termination changed three times in her statements to ESD, and she got really flustered. The judge noticed that too. Now I just have to wait for the decision. Thank you all SO MUCH for your advice - I felt much more prepared and confident than I would have otherwise. Will update when I get the ruling!

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Noah huntAce420

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That sounds very promising! The judge asking for specific examples is usually a good sign. When they spot inconsistencies like changing reasons for termination, they tend to view the employer's entire testimony with skepticism. Wishing you the best outcome!

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Jabari-Jo

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My nephew went through something sort of similar last year but it was for a different reason than medical, his car broke down and he couldn't get to work for a few days and they fired him. But anyway his OAH hearing was scheduled after about 5 weeks and then it was another 3 weeks until the actual hearing happened. He ended up losing his case though because they said transportation issues aren't a qualifying reason. But medical issues are totally different so you should be fine I would think especially if you have all the documentation like you said.

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Rachel Tao

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You're right that medical issues and transportation issues are treated very differently under unemployment law. Medical issues with proper documentation can qualify as good cause for missing work, while transportation problems generally don't unless there were truly extraordinary circumstances beyond normal car troubles.

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Niko Ramsey

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anybody else feel like the whole system is designed to frustrate us into giving up? like why should it take 2+ months to get a hearing for something this straightforward? not everyone can wait that long without income

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Danielle Mays

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EXACTLY!!! That's what I've been saying. The entire system is RIGGED against workers. They WANT you to give up so they don't have to pay you what you're legally entitled to. It's all about saving money for the state, not helping people who paid into the system. It's disgusting.

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Rachel Tao

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There's definitely room for improvement in the system, but the delays are often due to the sheer volume of cases. OAH processes appeals for many state agencies, not just ESD. While it doesn't help your immediate situation, many appeals are successful - about 30-40% of denials get overturned when appealed, which shows the system does work, albeit slowly.

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Skylar Neal

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Getting someone on the phone at ESD would be your best bet - they can look at your specific work history and give you a definitive answer about eligibility. Calling them is a nightmare though... I spent 3 weeks trying to get through. Finally I used a service called Claimyr (claimyr.com) that got me connected to an ESD agent in under 2 hours. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Totally worth it to get a clear answer directly from ESD about your specific situation.

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Brooklyn Knight

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Thanks for the tip! I've heard the phone lines are impossible. I'll check out that service if I need to file a claim. Did they give you helpful information when you finally got through?

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Skylar Neal

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Yes, super helpful! The agent was able to look at my specific work history and tell me exactly what I qualified for. Way better than guessing based on forum advice (no offense to anyone here!). They also helped me understand some special circumstances in my case that I wouldn't have known about otherwise.

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Connor Rupert

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One more important point: When you apply, ESD will automatically calculate your base year and determine if you qualify. You don't need to figure this all out beforehand. If you believe your job situation isn't going to work out, you should apply when the time comes and let the system determine your eligibility. Just be honest about your work history, separation reason, and current employment situation. The online application will walk you through everything step by step.

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Brooklyn Knight

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Thanks, that's reassuring. I'll definitely apply if I need to and just be upfront about everything. I appreciate everyone's help with this question!

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Ava Johnson

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Getting through to ESD to ask this kind of question is practically impossible these days. I spent THREE DAYS trying to reach someone about a similar issue last month. Their phone lines are constantly busy, and when I finally got through, I was on hold for over 2 hours before being disconnected! I finally used Claimyr (claimyr.com) to get through to an ESD representative. They have this service that basically waits on hold for you and calls you back when an agent is available. Saved me so much frustration! They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 This is definitely a question where you want an official answer from ESD rather than risking your appeal over advice from the internet (no offense to anyone here).

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AstroExplorer

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i heard about that service but wasnt sure if it actually works. did u have to pay for it?

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Amara Nwosu

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Thanks everyone for the helpful advice! I'm going to keep my claim open and continue filing weekly claims until the appeal process is complete. I'll make sure to accurately report my new employment and income. I appreciate all the insights - this has been stressing me out for weeks!

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Paloma Clark

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did anyone get a message saying they need to do job searches too? i did my worksource appt but now im confused if thats the same as the weekly job search or something different?

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Joy Olmedo

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The WorkSource appointment and weekly job searches are two different requirements. You need to do BOTH: 1. Attend the one-time WorkSource orientation appointment 2. Complete at least 3 job search activities each week Make sure you're documenting all your job search activities in your weekly claim. The WorkSource appointment counts as one of your job search activities for the week you attend it.

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Morita Montoya

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Just wanted to update everyone - I got it scheduled! Thanks for all the help. The WorkSourceWA.com site worked perfectly. Had to create a new account, then found the appointment scheduling under the calendar section just like you all said. For anyone else stuck like I was - definitely go directly to the WorkSource site instead of trying to do it through ESD!

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Isaiah Cross

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Great to hear! Make sure you show up 5-10 minutes early to the appointment (even if it's virtual). They sometimes mark you as a no-show if you're late, which can cause problems with your benefits. Also, during the appointment, they'll likely tell you about job search resources that are actually pretty helpful.

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Freya Andersen

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UPDATE: I tried the Claimyr service that @practical_solution suggested, and I actually got through to an agent! Took about 25 minutes of waiting instead of constant busy signals. The agent was able to reset my telephone PIN and I just filed my weekly claim by phone successfully. For anyone else with this issue - definitely write down your PIN somewhere safe once you get it. Apparently they mail it with your initial claim approval letter, but I must have missed that part. Thanks everyone for the help!

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Diego Mendoza

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Great to hear you got it sorted out! Yes, that initial letter has a lot of information and it's easy to miss the PIN part, especially if you're planning to file online. For future reference, you can also request a PIN reset by sending a secure message through eServices once it's working again, but that takes a few days for them to process.

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CosmicCadet

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Lucky you got through! I might try that Claimyr thing next time the website crashes. Still think its ridiculous we have to jump through all these hoops just to file our claims. The system should just WORK!!

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Omar Farouk

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Don't forget that if you miss your filing deadline because of technical issues, you can request a back-date for "good cause." Document everything - screenshots of errors, times you called, etc. ESD is required to accept late filings if their systems were the cause of the delay.

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