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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I might try that if the documentation route doesn't work. Thanks for the suggestion!
Definitely worth it when you're stuck like this. The demo video they have shows exactly how it works for Washington ESD calls.
I'm dealing with a similar separation date confusion right now! My employer paid out my accrued PTO two weeks after my last day of work, and Washington ESD keeps asking for clarification. Reading through all these responses is really helpful - it sounds like I need to get a letter from my former employer confirming my actual last day worked, not the final payment date. The consistency point about making sure all my documentation shows the same date is something I hadn't considered. Thanks everyone for sharing your experiences!
Same situation here! I had a two-week gap between my last day of work and when I received my final paycheck with unused sick time. What really helped me was getting my former supervisor to write a simple letter stating "Employee's last day of work was [date]" on company letterhead. Washington ESD accepted that immediately. The automated system can be so confusing when there are post-separation payments involved, but once you have that employer confirmation it usually moves pretty quickly.
This thread has been so helpful! I'm in a similar boat with my claim stuck for over a month due to separation date confusion. It's frustrating that this seems to be such a common issue with Washington ESD. From reading everyone's experiences, it sounds like the key steps are: 1) Get a letter from your former employer confirming your actual last day worked, 2) Make sure all your documentation shows the same separation date consistently, and 3) Check your SecureAccess Washington account daily for any document requests. Has anyone had success resolving this without needing to use a callback service like Claimyr, or does it usually come to that when you're stuck this long?
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Update: I've seen several cases in the past month where weekly claims show as 'disqualified' during adjudication, then automatically change to 'paid' once the main claim is approved. This seems to be a new system display issue with ESD's updated claim processing system. However, I still recommend trying to reach an agent after 5 weeks, as that exceeds their normal processing timeframe. If everything else in your claim looks good (identity verified, no issues showing, employer not contesting), then most likely your claim just needs a manual review to finalize approval.
Thank you for this update! I managed to get through to ESD this morning using that Claimyr service someone mentioned. The agent confirmed exactly what you said - it's just how their system displays claims during adjudication. She expedited my claim review since it's been over 5 weeks, and said I should see a decision within 48 hours. Such a relief!
That's fantastic news! So glad you were able to get through and get some clarity. It's really frustrating that ESD uses such confusing terminology - "disqualified" sounds so final when it's really just a processing status. Thanks for updating the thread - this will definitely help other people who find themselves in the same situation. Fingers crossed your decision comes through quickly and all those weekly claims flip to paid!
This is such great news to hear! I'm actually going through something similar right now - my weekly claims have been showing "disqualified" for 3 weeks and I was starting to panic thinking I'd been denied. Reading through this whole thread has been so helpful, especially knowing that it's apparently just how their system works during the review process. I'm definitely going to try that Claimyr service if I can't get through by phone in the next few days. Thanks everyone for sharing your experiences - it really helps to know we're not alone in dealing with ESD's confusing system!
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Another thing to keep in mind - if you're still having trouble after trying the online reset, make sure you're not mixing up your old PIN with a temporary one. Sometimes when you reset it, the system gives you a temporary PIN that you have to change to a permanent one on first login. I got confused by this and kept trying to use the temporary one after I had already changed it. Check your email for any confirmation messages from ESD that might have additional instructions.
That's a really good point about the temporary PIN! I've made that mistake before with other accounts where they give you a temp password that you have to change immediately. It's so easy to get confused about which one you're supposed to be using. Thanks for mentioning the email confirmation too - I always forget to check those for important details.
One more tip that saved me recently - if you've moved since you first filed your unemployment claim, make sure you're using the address that was on file when you originally applied, not your current address. I kept getting locked out during the PIN reset process because I was entering my new ZIP code, but the system was still expecting my old one from when I first set up the account. Once I used the original address info, the reset went through smoothly. Also, if you've changed your phone number, you might need to update that with ESD before the security questions will work properly.
This is such helpful advice! I had a similar issue where I kept using my current info instead of what was originally on file. It's really frustrating that their system doesn't update automatically when you move or change contact details. Do you know if there's a way to update your address info with ESD so future PIN resets use the current information, or do we always have to remember what we originally entered?
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Bottom line - workers comp and unemployment serve different purposes but you can potentially qualify for both in sequence. Workers comp covers you while you're injured and unable to work. Unemployment covers you when you're able to work but can't find a job. The transition point is when you're medically cleared but your employer can't accommodate your return. Just be honest, document everything, and be prepared for the adjudication process to take some time.
Perfect summary! Thanks to everyone who contributed to this thread. I feel like I actually understand the process now.
Glad this helped! These workers comp to unemployment transitions are confusing but definitely doable when you know what to expect.
I went through something very similar about 18 months ago after a shoulder injury. One thing I'd add to all the great advice here is to make sure you understand the "waiting week" rules for Washington ESD. Even though you might be eligible for benefits, there's typically a one-week waiting period before payments start. Since you're transitioning from workers comp, this waiting week can feel especially long financially. Also, if you're still receiving any medical treatment related to your injury (like physical therapy), make sure that doesn't interfere with your availability for work requirements. Washington ESD will want to know your treatment schedule and how it might affect your ability to accept job offers. The key is showing you're genuinely available for full-time work within any medical restrictions you might have.
Thank you for mentioning the waiting week! I completely forgot about that. Since I've been out of work for 6 months already on workers comp, even one more week without income feels daunting. I do have some ongoing physical therapy appointments - should I schedule them around potential work hours or is it okay to have them during typical business hours as long as I mention the restrictions when I file?
Sarah Ali
Thanks for the detailed step-by-step instructions! I'm dealing with the same issue right now and was also looking in eServices instead of SAW. Just to clarify - after I upload my documents through the SAW portal, should I expect any kind of confirmation message or receipt? I want to make sure they actually received my files before I stop worrying about it. Also, has anyone had experience with what happens if one of your documents gets rejected - do they tell you specifically what's wrong or do you have to start the whole process over?
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Sofia Gutierrez
•Yes, you should get a confirmation message right after uploading that shows your documents were received - it usually says something like "Documents successfully uploaded" with a timestamp. If you don't see that confirmation, try refreshing the page or uploading again. As for rejections, from what I've seen they do tell you what's wrong but it's not always super specific. Common issues are blurry images, wrong file format, or missing corners of the document. If rejected, you can just re-upload the corrected versions without starting over completely. @Victoria Jones - did you get a confirmation when you uploaded yours?
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Millie Long
•@Sarah Ali Yes, I did get a confirmation message when I uploaded! It showed up right away with a timestamp and file names. Sofia is right about the rejection process too - they ll'usually tell you what s'wrong but sometimes it s'vague like image "quality insufficient. Pro" tip: take photos of your documents in bright natural light and make sure all four corners are visible in the frame. I learned this the hard way when my first attempt got rejected for being partially "obscured even" though I thought it looked fine. Also, save copies of what you upload just in case you need to resubmit!
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Connor Gallagher
Just went through this whole process last week! One thing I'd add to all the great advice here - if you're having trouble with the file size (they want under 5MB), try using a PDF scanner app on your phone instead of just taking regular photos. Apps like CamScanner or Adobe Scan compress the files automatically while keeping them crystal clear. Also, I noticed that the SAW system sometimes logs you out randomly during the upload process, so make sure to save your progress and don't navigate away from the page until you see that confirmation message. The whole verification took exactly 6 business days for me once I got the documents uploaded correctly.
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AstroAce
•This is such helpful advice about the scanner apps! I just downloaded CamScanner and wow, what a difference in file quality compared to regular phone photos. The automatic compression feature is perfect for staying under that 5MB limit. @Connor Gallagher - thanks for mentioning the random logout issue too, I almost lost my progress earlier today when I clicked on a different tab. Quick question for everyone - I see some people mentioning they uploaded both driver s'license AND social security card, but others just mention one document. Do we definitely need TWO forms of ID, or will just a driver s'license work? I want to make sure I m'not missing anything before I submit.
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