Adjudication with proof I wasn't fired - how long before ESD makes a decision?

Give it at least 10-14 days before escalating to the governor's office. That email from your employer is gold - it should help clear things up faster than if you had no documentation. Adjudication is basically ESD investigating your separation reason, and having that proof puts you ahead of many people. A few tips while you wait: 1. Keep filing your weekly claims without fail 2. Check your eServices messages daily 3. Answer your phone even if unknown numbers call (could be ESD) 4. Double check that your contact info is correct in the system If after 2 weeks you've heard nothing, then consider escalation paths. Right now ESD is taking about 3-4 weeks for many adjudications, though some resolve faster.

my adjudcation took 6 WEEKS last fall and they never even called me!!!! just one day money showed up. the system is totally broke. call ur state rep not the govs office they actually help faster

You absolutely need to be calling ESD every single day until you get a human on the phone. I waited "patiently" for 5 weeks last year and found out they had everything they needed but my claim was sitting in a queue with nobody looking at it. ONE PHONE CALL got it resolved in 48 hours after I'd been waiting over a month! The trick is getting through their phone system. I finally used a service called Claimyr (claimyr.com) that holds your place in line and calls you when an agent is about to pick up. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Seriously saved my sanity and got my claim moving. You already have the documentation so you just need someone to actually LOOK at your claim.

The fact that you have written confirmation that it wasn't a termination is extremely important. Make sure you uploaded that to your eServices account under the 'Upload a Document' section and not just replied to an email/message. ESD sometimes misses direct message replies. Adjudication is usually triggered when there's a question about why you're no longer employed. The terminology matters a lot - if it was a layoff due to lack of work, restructuring, or position elimination, that's typically an automatic approval once verified. If they classified it as a quit or termination, that's what triggers the deeper investigation. In your case, since you have documentation clarifying it wasn't a termination, I'd expect a faster resolution than average. Still might take 2-3 weeks though.

when they put u in adjudication its because something doesnt match up between what u said and what ur employer said. did u select layoff on ur application? if u selected quit or fired but now have proof it was a layoff u should definitely call because they might be investigating the wrong thing

Based on your follow-up comment about the position elimination + declined lower-paying role, that's technically still a layoff in ESD's eyes. You weren't required to accept a position with substantially lower pay (anything below 80% of previous wage can be considered substantial reduction). This is actually a very common scenario and exactly why adjudication exists - to sort out these nuanced situations. Your documentation showing it wasn't a termination is helpful, but you should actually call ESD to clarify this specific situation since you may have selected 'quit' on your application. Since it sounds like you might have selected the wrong separation reason, I would recommend calling sooner rather than waiting the full 2 weeks I initially suggested.

they'll probably backpay you for the weeks once approved so don't stress too much. but yea this system is horrible i feel ur pain

This is a prime example of why ESD adjudication takes so long - the distinctions between being laid off, quitting, being terminated, or refusing unsuitable work are so nuanced, and the application doesn't really let you explain unique situations well. I went through something similar last year. I was told my position was being eliminated in a restructure (layoff), but on my last day they tried to say I was being fired for performance (termination). Took 5 weeks in adjudication, but ultimately I won because I had emails from months earlier discussing the restructuring. Document everything. If you have the original restructuring notice plus the email saying it wasn't a termination, you're in good shape. But absolutely call ESD to make sure they understand the full picture, especially if you accidentally selected 'quit' on your application.