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Since your adjudication has been going on since August, I'd recommend contacting your state representative's office. They can sometimes help expedite claims that have been stuck in the system too long. Just go to the Washington State Legislature website, enter your address, and it'll show you who your representatives are. Their offices often have staff dedicated to helping constituents with unemployment issues.
I went through something very similar last year - quit due to severe anxiety and depression when my employer refused reasonable accommodations. The key thing that helped my case was having my therapist write a detailed letter explaining not just my diagnosis, but specifically how my work environment was exacerbating my condition and why the requested accommodation (flexible schedule in my case) was medically necessary. Three months in adjudication is frustrating but not unheard of, especially with voluntary quit cases. The good news is that Washington state does recognize mental health conditions as legitimate reasons for quitting when accommodations are denied. Keep all your documentation organized and be prepared to clearly articulate during any interview how your PTSD symptoms specifically interfered with your job duties. Hang in there - the wait is brutal but you have a solid case based on what you've described.
Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through something similar and came out the other side. Did your therapist's letter focus more on the specific symptoms or the work environment triggers? I'm wondering if I should ask my doctor to write a more detailed follow-up letter since my original accommodation request was pretty brief. How long did your adjudication take in the end?
This seems to be a widespread issue this week. I work for a community resource center, and we've had multiple clients report the same problem with their UI claims still showing as "processing." From what we've been told, ESD implemented a software update on Sunday night that has caused some delays in processing. They expect all pending claims to be processed by tomorrow (Thursday). If your claim hasn't changed status by Friday morning, that's when I'd recommend contacting them directly.
Thank you for this information! It's really helpful to know it's a system-wide issue and not something wrong with my specific claim. I'll wait until Friday morning before taking further action.
Just checked my account - mine just switched from "processing" to "paid" about 10 minutes ago. Payment date shows tomorrow. Maybe they're just going through the backlog now? Check your accounts again, might be updating in batches.
@Aaliyah Reed Don t'panic! Based on what Mohammed mentioned earlier, they re'processing claims in batches after the system update. Since some people are getting theirs updated now, yours will probably come through soon. They said all pending claims should be processed by tomorrow, so you should see the status change within the next 24 hours. The processing order might just depend on when you originally filed or some other technical factor.
Just wanted to update - I finally got through to Washington ESD using that Claimyr service someone mentioned. Turns out my weekly claims were being held up because I needed to verify my identity. The agent walked me through the whole process and got it sorted out. Definitely worth checking out if you're stuck like I was.
One thing that really helped me when I first started filing weekly claims was setting a Sunday morning reminder on my phone. I do it every Sunday at 9am right after I have my coffee - makes it part of my routine so I never forget. The questions are pretty straightforward once you get used to them. Just remember to be completely honest about any work you did, even small amounts, and keep track of your job search activities throughout the week. Don't stress too much about making small mistakes - Washington ESD would rather you ask for clarification than guess. You've got this!
One important tip I learned during my wait: after about 4 weeks, my claim status changed from "pending" to "adjudication in progress" - this is actually a good sign! It means your claim has been assigned to an adjudicator and is actively being reviewed. From that status change, it took about 2-3 more weeks before I was approved. Also, contrary to what many believe, calling repeatedly doesn't necessarily speed up the process (though it might in some cases). The claims are generally processed in the order received, with some exceptions for hardship cases as another commenter mentioned.
This is incredibly helpful information! I just applied two weeks ago and have been checking my account obsessively every day expecting something to happen. The customer service rep told me "typically 10-14 business days" when I called last week, so knowing the real timeline is 6-8 weeks helps me adjust my expectations and financial planning. Quick question for those who've been through this - should I still be calling periodically to check on status, or is it better to just wait it out? I don't want to waste hours on hold if it won't actually help move things along faster.
I'd say wait until at least week 4 before calling regularly. Based on what others have shared here, the first 3-4 weeks seem to be standard processing time where calls won't really help. But after that, it might be worth checking in weekly just to make sure nothing is stuck or missing from your file. That Claimyr service @Demi Hall mentioned might be worth looking into if you do need to get through - sounds like it could save you hours of trying to call on your own!
Javier Torres
UPDATE: I wanted to let everyone know that I got through to ESD this morning (called right when they opened at 8am and still waited 45 minutes). The agent was actually really helpful and explained that I can submit my job search activities retroactively through the appeal process. She said since I have documentation of all my applications, there's a good chance my appeal will be approved, but it could take 3-4 weeks to process. She also walked me through exactly how to enter job searches correctly for future claims. Thanks everyone for your help!
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Isabella Ferreira
•Great news! Yes, the appeal process generally works well when you have proper documentation. In the future, remember that WorkSource workshops and job fairs also count as job search activities, which can be helpful if you're having trouble finding enough positions to apply for each week.
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Benjamin Kim
So glad you got through and got some answers! That's a huge relief. Just wanted to add for anyone else who might be reading this - I went through something similar last year and the retroactive job search documentation process worked out fine for me too. The key is having those confirmation emails and application screenshots like you mentioned. One tip: if you applied through job boards like Indeed or LinkedIn, you can usually find your application history in your account settings which makes great documentation. The waiting period for appeals is painful but at least you know there's light at the end of the tunnel. Keep filing those weekly claims correctly in the meantime - you've got this!
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MidnightRider
•Thanks for the tip about checking application history on job boards! I didn't even think of that - I've been using Indeed a lot so that should give me even more documentation for my appeal. It's reassuring to hear from someone who went through the same thing successfully. This whole experience has been so stressful but at least now I understand the system better. Definitely going to keep filing weekly and doing everything correctly going forward!
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