Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Congratulations on getting approved! This is such great news and really helpful for others in similar situations. Your experience shows that being upfront and honest with ESD about school attendance is definitely the right approach, even though the adjudication process can be nerve-wracking. The fact that you documented everything (online/asynchronous schedule, availability for work) probably helped speed up their decision. Thanks for sharing your updates throughout this process - it's really valuable information for other community members who might be dealing with the same concerns about balancing education and unemployment benefits.

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This is such an encouraging outcome! I'm in a similar situation where I've been considering going back to school while unemployed but was terrified about how it might affect my benefits. Your experience really shows that ESD does seem to understand that people need to upskill to stay competitive in the job market. The fact that you were transparent from the beginning and documented everything properly probably made all the difference. Thanks for sharing the whole journey - from the initial worry to the final approval. It gives me confidence that I can pursue education while still receiving the support I need to get by.

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This is exactly the kind of success story we need to see more of! Your journey really highlights how important it is to be proactive and honest with ESD from the start. I'm currently in a similar boat - been unemployed for a few months and considering enrolling in some certification courses to make myself more marketable. Your experience gives me hope that ESD actually supports people trying to better their situation rather than just penalizing them. The key takeaway seems to be: document everything, be transparent, and make sure you can demonstrate you're still available for full-time work. Thanks for taking the time to update us throughout the whole process - this thread is going to help so many people who are in the same position!

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Update us when you get your back pay! I'm curious how long it actually takes from approval to payment.

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Will do! I'll check back in once I see the deposits hit my account.

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Congratulations on finally getting approved! The 6-week wait must have been incredibly stressful. Just to add to what others have said - make sure you keep detailed records of all your weekly certifications and any correspondence from ESD during this process. If there are any discrepancies with your back pay, having that documentation will be really helpful. Also, once you start receiving payments, double-check that the amounts match what your weekly benefit calculation should be. I've seen cases where people received partial payments due to system glitches. Fingers crossed everything processes smoothly for you!

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Update: I FINALLY got through to ESD this morning after trying for 4 days straight! Turns out I do have an overpayment from 2021. They said I reported my hours incorrectly for 8 weeks during the pandemic (although I'm positive I entered everything correctly). Total overpayment is $2,450 and they're taking 30% of each payment until it's paid off. They're supposed to be sending me the full documentation in the mail. At least now I know what I'm dealing with, though I'm definitely going to appeal this since I don't think I made any mistakes on my claims.

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Glad you got answers! Important note about appeals - you normally have only 30 days from the date of the original overpayment notice to file an appeal. Since you never received that notice, you should request that they reset the appeal timeline based on the date you were actually notified (today). Make this request in writing ASAP and keep documentation of it. When you receive the paperwork, check carefully for any calculations about your reported hours vs. what your employer reported - that's often where the discrepancies occur.

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Thank you! That's extremely helpful advice. I'll make that written request today and will document everything carefully going forward. I appreciate everyone's help with this frustrating situation!

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This is such a widespread issue right now! I'm a newcomer to this community but dealing with the exact same problem. ESD just took $380 from my benefits last week with zero explanation. I collected pandemic unemployment in 2020 when my restaurant job was eliminated, and I was so careful to report everything correctly because I was terrified of making mistakes. Now they're saying I owe money but won't tell me why or how much total. Reading through everyone's experiences here is both reassuring (I'm not alone) and terrifying (some of you owe thousands!). Going to try calling that collections number tomorrow and also look into the Claimyr service someone mentioned. Thanks for sharing your stories - it helps to know others are fighting this too.

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Welcome to the community, Diego! Sorry you're dealing with this nightmare too. The $380 they took from you is really significant - I totally understand the fear of not knowing the total amount. From what I've learned here, definitely try that collections number (1-866-697-4831) that Javier mentioned, and document everything in writing about not receiving proper notice. It seems like so many of us pandemic claimants are getting hit all at once. Keep us posted on what you find out - your experience might help others who are just discovering these surprise deductions. We're all in this together!

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Don't forget to document EVERYTHING. Each time you call, write down the date, time, and what happened (even if you couldn't get through). If you eventually need to escalate this or file an appeal, having this documentation really helps. Also, if you do get through, ask for a direct number or extension to reach that same person again if possible!

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That's smart advice. I'll start keeping a detailed log of all my attempts. Hopefully it won't come to needing an appeal, but better to be prepared.

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I'm dealing with something very similar - 5 weeks of pending claims after being laid off from my retail job. The most frustrating part is the complete lack of communication from ESD about what's actually happening with our claims. Based on what I'm reading here, it sounds like there are so many different reasons claims can get stuck, but they don't bother to tell us which one applies to our situation. I'm going to try calling right at 8am tomorrow and also reach out to my former employer to make sure they responded properly. Thank you all for sharing your experiences - at least now I know I'm not alone in this nightmare!

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I went through something similar last year and it was incredibly stressful. One thing that helped me was keeping a detailed log of every call attempt, what happened, and any reference numbers they gave me. When I finally got through to someone, having all that documentation made the conversation much more productive. Also, if you haven't already, try calling right at 7:30am when they open - that's when I had the most luck getting through. The automated system sometimes drops calls later in the day when volume is high. Hang in there, it really does get resolved eventually even though it feels hopeless right now.

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That's really smart advice about keeping a detailed log! I wish I had started doing that from the beginning. I'll definitely try calling right at 7:30am tomorrow - hopefully the early bird gets the worm with ESD. It's good to hear from someone who actually got through this process successfully, gives me hope that there's light at the end of the tunnel.

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I'm dealing with the exact same issue right now! Filed my claim 2.5 weeks ago and it's been stuck on "pending - need more info" with absolutely no indication of what they actually need. I've uploaded everything I can think of too - W2s, pay stubs, termination letter, driver's license. It's so frustrating that their system can't at least give you a hint about what's missing. I've been afraid to keep calling because I don't want to seem pushy, but reading all these responses makes me realize I need to be more persistent. The stress of not knowing when (or if) this will get resolved is almost worse than being unemployed. Thanks for posting this - it helps to know I'm not the only one going through this nightmare!

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