Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ava Kim

Thanks everyone for all the helpful information! Based on your advice, I'm going to schedule an appointment with my doctor to get the proper documentation first, then make a decision. Since my condition might only need treatment for a couple months, it sounds like PFML might be the better option financially, and then I can switch back to unemployment if needed while job searching. Really appreciate all the insights!

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Smart approach! Just a heads up - when you do switch back to unemployment after PFML, make sure to keep all your medical documentation showing you're cleared to return to work. ESD will likely ask for it during their review process. Also, don't forget to update your work search activities in eServices once you're back on unemployment. Good luck with your treatment!

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I went through something similar last year when I was dealing with a back injury after losing my job. One thing I learned is that you should also check if your employer offered any short-term disability benefits that might bridge the gap while you're figuring out which program to use. Also, if you do go the PFML route, start gathering your medical records NOW - the application process can take a few weeks and they're pretty strict about documentation. I wish I had known that upfront because I lost a couple weeks of benefits waiting for my doctor's office to send the right paperwork. The good news is that once approved, PFML backpays to your application date.

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That's really good advice about checking for employer short-term disability benefits! I hadn't even thought about that option. Do you know if having short-term disability affects your eligibility for either PFML or unemployment? And thanks for the tip about gathering medical records early - I'll definitely start that process right away since my doctor's office is notoriously slow with paperwork. The backpay feature for PFML is reassuring to know about too.

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Update us on how it goes! There are probably other people in similar situations who could benefit from hearing about your experience with the process.

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Will do! I'm planning to file this week so I should know more about how it goes soon.

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Just wanted to add that you should also check if you qualify for any expedited processing. Washington ESD sometimes prioritizes claims for people who are facing financial hardship or homelessness. Given that you're recently released and struggling with basic necessities, you might be able to get your claim processed faster than the typical 3-week timeframe. When you file online, look for any options about urgent need or expedited review. It's worth asking about even if it just gets you an answer sooner rather than waiting weeks wondering about your status.

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That's really helpful information about expedited processing - I had no idea that was even an option. I'm definitely in a tough spot financially right now, so I'll definitely look for those options when I file my claim. Do you know if there's a specific section on their website where they ask about financial hardship, or is it something I'd need to mention in a comments field?

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I'm not entirely sure about the specific location on their website, but when I helped a client with a similar situation last year, there was a section during the initial application where you could indicate if you were facing homelessness or severe financial hardship. If you don't see it clearly marked, I'd recommend calling their priority line or using that chat feature someone mentioned earlier to ask specifically about expedited processing for people in crisis situations. You can also mention your recent release and current financial situation - they're usually pretty understanding about urgent cases.

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I'm in the exact same boat as everyone here! I've been trying to reach Washington ESD for over 3 weeks about my pending claim and it's absolutely impossible. I've called that main number dozens of times at different hours - 8am when they open, lunch time, afternoons - and either get busy signals or wait for hours just to get disconnected. My claim has been stuck on "pending" for almost a month now with zero explanation of what's going on or what I need to do to fix it. The stress of not knowing if it's something simple that could be resolved in minutes if I could just talk to someone is really getting to me. After reading all these success stories about Claimyr, I'm starting to think that might be my only realistic option at this point. It's ridiculous that we have to pay a third-party service just to access our own benefits, but when the official system is this broken, what choice do we have? Thanks everyone for sharing your experiences - it helps so much to know I'm not alone in this struggle!

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I'm going through the exact same thing and it's so frustrating! I've been trying for over 2 weeks now and getting absolutely nowhere with the regular phone system. Reading through all these experiences, it really seems like Claimyr is becoming the go-to solution when the official channels completely fail us. I was hesitant about paying for it at first too, but seeing how many people here got their issues resolved quickly once they could actually talk to someone - often just simple verification problems that took minutes to fix - it's starting to seem worth it. The fact that so many of us are having the identical experience really shows this is a systemic problem with Washington ESD's phone system being completely overwhelmed. I think I'm going to try Claimyr this week too. Hopefully your pending claim turns out to be something simple that can be cleared up right away once you can actually reach an agent!

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I'm dealing with this exact same situation and it's driving me crazy! I've been trying to call Washington ESD for about 2 weeks now about my pending claim and it's like the phone system doesn't even exist. I've tried calling at 8am sharp, during lunch hours, different days of the week - nothing works. Either I get an immediate busy signal or I'll sit on hold for 2-3 hours just to get automatically disconnected. My claim has been pending for almost 3 weeks now with absolutely no explanation of what's wrong or what I need to do to fix it. The uncertainty is the worst part - not knowing if it's something simple I could resolve in 5 minutes if I could just talk to a real person. After reading through everyone's experiences here, it seems like Claimyr really might be the only realistic option at this point. I hate the idea of paying a third-party service to access my own benefits, but when the government system is this broken, what other choice do we have? Thanks to everyone who shared their success stories - it gives me hope that my issue might be something simple that can be cleared up quickly once I can actually reach someone!

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Bottom line: be honest with Washington ESD about your travel. They have ways of finding out anyway, and the penalties for fraud are severe. A temporary hold on benefits is way better than having to repay everything with penalties.

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Thank you everyone. I'm definitely going to call them tomorrow and be upfront about the situation.

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Good decision. Hope everything works out with your family situation.

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Just wanted to add that Washington ESD has specific procedures for emergency travel situations. I had to leave suddenly when my father was hospitalized overseas and they were actually pretty understanding when I called ahead. They put my claim on temporary hold and when I returned with documentation (hospital records), they reactivated it without any penalties. The key is communicating with them before you travel, not after. Don't try to hide it - they really do have access to travel records through federal databases.

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This is really helpful to know! Did you have to provide any specific documentation when you called ahead, or just explain the emergency situation? I'm in a similar boat with my grandmother being in the hospital overseas and want to make sure I handle this properly.

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Hope your claim gets approved soon! The waiting is always the hardest part, but it sounds like you're on the right track.

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Thank you! I'll keep checking my status and following all the advice from this thread.

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I went through this same frustrating process a few months ago! One thing that really helped me was setting up text alerts in my SecureAccess Washington account - you can get notifications when your claim status changes instead of having to constantly check the website. Also, if you're seeing "processing" status, that's actually normal and usually means everything is moving forward. The system will typically update to show your weekly benefit amount once the monetary determination is complete. Just be patient and make sure you start tracking those job search activities right away so you're ready when it's time to file your first weekly claim!

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Oh wow, I didn't even know about the text alerts! That would save me from obsessively checking the website every few hours. Where exactly do you set those up in the SecureAccess Washington account? I've been looking through all the settings but must have missed that option.

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I think the text alert settings are usually under "Account Preferences" or "Notification Settings" in your SAW account. You might need to look in the main account settings rather than specifically in the unemployment section. I remember it being a bit buried in the menus when I was setting mine up!

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