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This thread has been incredibly helpful! I'm dealing with the exact same issue right now - both my ESD and WorkSource accounts got locked after I tried to reset my password multiple times yesterday. I had no clue about the SAW connection between the systems, which explains why they both went down at the same time. I was getting so stressed about missing my weekly claim deadline, but knowing I can file by phone at 800-318-6022 is such a relief! Going to call tonight and then wait the full 24 hours before trying the SAW portal reset. It's really frustrating that the error messages don't explain any of this - just saying "credentials invalid" doesn't help anyone understand what's actually happening. Thank you all for sharing your experiences and solutions - this community is a lifesaver when the official systems fail us!
You're absolutely right about the error messages being completely unhelpful! I went through this same nightmare a few months ago and it's so stressful when you don't understand what's happening. The phone filing option is definitely a lifesaver - I've had to use it several times when the online systems were acting up. One tip: when you call 800-318-6022, have your Social Security number and any work search activities ready before you dial. The automated system moves pretty quickly and you don't want to get timed out while looking for information. Also, after you get back into your accounts through SAW tomorrow, consider bookmarking the direct SAW login page (secure.wa.gov) instead of going through the individual ESD or WorkSource sites. It's saved me so much hassle! Hope everything works out for you!
This thread is a goldmine of information! I just wanted to add something that might help others - if you're still having trouble after trying the SAW portal reset and waiting 24 hours, there's actually a specific "Account Recovery" option buried deep in the ESD help section that I stumbled across. You have to go to esd.wa.gov, then Help Center, then Account Issues, then scroll way down to find "Advanced Account Recovery." It walks you through a different verification process that can sometimes unlock accounts when the standard SAW reset doesn't work. I had to use it last month when even the 24-hour wait didn't resolve my lockout. Also, PSA for everyone - I started keeping a simple text file on my computer with the phone number (800-318-6022), my PIN, and the direct SAW login link (secure.wa.gov) so I don't have to hunt for this info when I'm stressed about deadlines. This community has been so helpful figuring out these system quirks that ESD should really document better!
This is such great additional info! I had no idea there was an "Advanced Account Recovery" option hidden in the help section - that could have saved me hours of frustration when I was dealing with this issue. Thanks for sharing the tip about keeping all the important info in a text file too. I'm definitely going to set that up because scrambling to find phone numbers and login links when you're already stressed about missing deadlines is the worst! It's amazing how much useful information this community has uncovered that ESD doesn't make easily accessible. You'd think they'd have a simple troubleshooting guide that explains the SAW connection and all these backup options right on their main login page.
As a newcomer to this community, I'm dealing with my first pending claim situation and this thread has been incredibly reassuring! I've been on unemployment for about 6 weeks and everything was going smoothly until my claim went pending 5 days ago. Like Marilyn, I was really panicking thinking I'd done something wrong. After reading everyone's experiences here, it sounds like this is actually pretty normal and often just means they're doing routine verification. I did report some temporary work earnings a couple weeks ago, so based on what Payton and others have shared, it's probably just earnings verification. I'm going to keep filing my weekly claims like Harold emphasized and try the 8am calling strategy if it doesn't resolve soon. It's so helpful to have a community where people share their real experiences - makes the waiting much less stressful when you know others have been through it and gotten their back pay eventually!
Hannah, welcome to the community! I'm also completely new here and just started dealing with a pending claim situation myself. Your story is so relatable - I also reported some part-time work earnings recently and then saw that dreaded pending status appear a few days later. Like you, I immediately thought I'd somehow messed everything up! This thread has been absolutely invaluable for learning that this is actually a pretty normal part of the process. The advice everyone's given about continuing weekly claims is so important - I was literally about to skip this week's filing thinking it was pointless. I'm going to try the 8am calling strategy if mine doesn't resolve soon, though honestly after reading everyone's experiences, I'm feeling much more patient about just waiting it out. It's such a relief to find a community where people share real experiences like this. Thanks for posting - it helps so much to know other newcomers are navigating the same stressful situation!
Hannah, I'm so glad you found this thread! I'm also new to the community and just had my claim go pending for the first time yesterday. Like you and so many others here, I reported some temporary work earnings and then panicked when I saw the pending status. Reading through everyone's experiences has been incredibly calming - it's amazing how what feels like a personal crisis is actually just routine for Washington ESD. I'm definitely going to follow all the advice about keeping up with weekly claims and maintaining good records. It's such a relief to have found this supportive community where people share real experiences instead of just generic advice. Hopefully both of our situations resolve quickly!
I'm also brand new to this community and just experienced my first pending claim situation! Like so many others here, I was completely panicking when I saw "pending" appear on my Washington ESD account yesterday, thinking I'd somehow messed everything up. Reading through this entire thread has been such a lifesaver - it's incredible how reassuring it is to learn that pending status is often just routine verification rather than a disaster. I reported some part-time work earnings about a week ago, so based on everyone's experiences here, it's probably just the standard earnings verification process. I'm definitely going to follow all the advice about continuing weekly claims religiously and keeping detailed records. It's amazing to find a community where people share real, honest experiences like this instead of just generic information. Thank you everyone for making this stressful situation so much more manageable to understand!
Welcome to the community Aisha! I'm also completely new here and just went through my first pending scare a couple weeks ago. Your experience sounds exactly like what so many of us have dealt with - that immediate panic when you see "pending" thinking you've broken something! This thread really has been a goldmine of reassurance. Like you, I also reported some earnings and then boom - pending status. Mine actually just resolved yesterday after about 2 weeks and I got all my back pay deposited today. The key things that saved me were definitely continuing those weekly claims (almost made the huge mistake of stopping) and keeping detailed records of everything. The earnings verification process seems super common based on everyone's stories here. Hang in there - from what I've learned, most of these routine pending situations resolve within a few weeks and you get all your back payments once they do!
Welcome Aisha! I'm also new to this community and dealing with my first pending situation right now. Your story sounds exactly like what I'm going through - I reported some gig work earnings last week and then saw that pending status pop up yesterday. I was absolutely convinced I'd ruined everything! Reading through everyone's experiences here has been such a relief though. It's incredible how what feels like a personal disaster is actually just routine processing that lots of people go through. I'm taking everyone's advice about continuing weekly claims and keeping detailed records. Thanks for sharing your experience - it really helps to know other newcomers are navigating this same stress! Fingers crossed both our situations resolve smoothly.
I just wanted to add my experience for anyone still dealing with this issue. I got the same OSI verification message about 2 months ago and was absolutely terrified. Turned out it was triggered because I had a credit freeze on my account that was blocking their automated verification system from accessing my credit report. The fix was simple once I got through to them - I had to temporarily lift the credit freeze for about 24 hours so their system could verify my identity. Then I could put the freeze back in place. The whole thing was resolved in 2 days after that. I'd recommend checking if you have any credit freezes or fraud alerts on your accounts, as that seems to be a common trigger that people don't think about. Also, if you've recently disputed anything on your credit report or had any banking issues, that might cause verification problems too. Like everyone else said, getting through on the phone is the hardest part, but once you do, they're usually pretty helpful in figuring out exactly what's causing the flag. Don't give up!
This is such a valuable insight about credit freezes! I never would have thought that could trigger the verification system, but it makes total sense. I actually have freezes on all my credit reports for security reasons, so this could definitely be what's causing issues for me too. Did you have to lift the freeze with all three bureaus or just one specific one? And thanks for mentioning the timeline - 2 days after lifting the freeze sounds way faster than some of the other resolution times people have mentioned here. This gives me hope that my situation might be quicker to resolve than I thought!
I had to lift the freeze with all three major bureaus (Experian, Equifax, and TransUnion) to be safe, though the OSI agent said they primarily use Experian for verification. The temporary lift only needs to be for about 24-48 hours - just long enough for their system to run the verification check. You can set it up online with each bureau to automatically reinstate the freeze after a specific time period, which is really convenient. I was surprised how much faster the resolution was once I lifted the freezes compared to other verification issues I'd heard about. Definitely worth checking if that's what's blocking your verification!
I'm currently going through this same verification process after getting that OSI message last week. What really helped me was keeping a detailed log of every call attempt - date, time, and how long I waited before hanging up. This documentation ended up being useful when I finally got through because the agent could see I'd been trying to reach them for days. One thing I learned that might help others: if you get disconnected while on hold (which happened to me twice), don't just immediately call back. Wait about 10-15 minutes because sometimes their system keeps you "in queue" even after disconnection, and calling right back can actually put you at the end of the line again. Also, I found that having a headset or speaker phone ready made the long hold times much more manageable. You can get other things done while waiting instead of holding your phone to your ear for hours. The verification process itself was straightforward once I got through - just had to confirm some employment details and provide a utility bill for address verification. Stay persistent everyone, the system is frustrating but it does work eventually!
I'm dealing with a similar situation and found this thread really helpful! One thing I wanted to add based on my research is that Washington ESD actually has a specific form (Form ESD 847) that they use for pension reporting. If you can get this form filled out by your pension administrator ahead of time, it can really speed up the process. Also, for anyone who might be in a similar boat - if you have multiple small pensions from different jobs (like I do), you need to report ALL of them, even if individually they seem insignificant. Washington ESD will calculate the total impact across all pension income. The good news is that if the combined employer contribution portion is under a certain threshold, the reduction to your UI benefits might be minimal. I'm still waiting to hear back from Washington ESD about my specific case, but at least I feel prepared now thanks to all the advice shared here.
This is super helpful information about Form ESD 847! I had no idea there was a specific form for pension reporting. That could have saved me a lot of back-and-forth when I was trying to get my documentation together. Your point about multiple pensions is really important too - I can see how people might think a small pension from an old part-time job wouldn't matter, but it's definitely better to over-report than get caught later. Thanks for sharing the form number - that's the kind of specific detail that can make all the difference when you're trying to navigate this process efficiently.
This thread has been incredibly helpful! I'm also 62 and was just laid off, but I have a different situation - I'm receiving survivor benefits from my late husband's pension. Does anyone know if survivor pension benefits are treated the same way by Washington ESD as regular retirement pensions? I'm worried about how this might affect my unemployment eligibility since the survivor benefits aren't technically from my own employment history. The monthly amount is similar to what the original poster mentioned, and like them, it doesn't cover all my expenses so I really need the unemployment benefits to bridge the gap while I'm job searching.
Survivor pension benefits are generally treated differently than regular retirement pensions by Washington ESD. Since survivor benefits are based on your spouse's work history rather than your own employment, they typically don't reduce your unemployment benefits in the same way. However, you should still report them when you file your claim to be completely transparent. Washington ESD will need to verify the nature of the benefits, but in most cases, survivor benefits won't count against your UI eligibility since they weren't earned through your own employer contributions. I'd recommend mentioning specifically that these are survivor benefits when you file, as it helps ESD categorize them correctly from the start.
Madeline Blaze
This thread has been incredibly helpful - thank you everyone for sharing your experiences! As someone who's been following Boeing's situation closely, I think the consensus here is spot on: waiting to see what happens with restructuring is definitely the smart move rather than voluntarily retiring. What strikes me most is how much the circumstances around your job separation matter to Washington ESD - it's not just about whether you're retirement age, but whether you actually chose to stop working versus being forced out by circumstances. I've been in manufacturing for 30+ years and have seen so many people get caught off guard by these nuances. One thing I'd add is that if you do end up in a situation where you're collecting UI benefits, the networking aspect that several people mentioned is huge. At our experience level, leveraging professional relationships and industry connections is often more effective than traditional job applications anyway. The aerospace industry in Washington has a pretty tight community, so your Boeing background could actually open doors you might not expect.
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Chloe Anderson
•@0cbf09c31c5e You're absolutely right about the Boeing/aerospace community being tight-knit in Washington - that's actually something I hadn't fully considered as an advantage. After reading through everyone's experiences here, I'm feeling much more confident about waiting to see what happens with the restructuring rather than jumping into voluntary retirement. The documentation advice from everyone has been eye-opening too. I'm going to start keeping better records of any workplace changes or comments, just in case I need to demonstrate involuntary separation later. It's also reassuring to hear that Washington ESD does look at the full picture of circumstances, not just the surface-level reason for leaving. The networking approach for job searching makes so much sense at our experience level - quality relationships over quantity of applications. Thanks to everyone who shared their real-world experiences - this has been incredibly valuable for helping me think through my options!
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Jessica Nolan
This has been such an informative discussion! As someone who's been working in tech for over 25 years and facing some similar decisions about timing my exit, the consensus here really makes sense - wait and see what your employer does rather than making the first move. What I find most valuable is how everyone has emphasized that Washington ESD looks at the totality of your situation, not just the immediate reason for separation. The documentation advice is gold too - I'm definitely going to start keeping better records of any workplace changes or concerning comments. One thing I'd add for anyone in this situation: consider reaching out to your company's HR or employee assistance program to understand all your options before making any decisions. Sometimes there are bridge programs or phased retirement options that aren't widely advertised but could provide a middle ground between full employment and full retirement. The remote work and consulting opportunities that several people mentioned are really worth exploring too - the flexibility could be perfect for transitioning into retirement while maintaining some income and purpose.
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Sophia Long
•@5141cfe34e13 This is such great advice about checking with HR for bridge programs or phased retirement options! I hadn't even thought to ask about that, but you're right that companies sometimes have programs they don't actively promote. After reading through all these experiences, I'm feeling much more prepared to navigate this situation strategically rather than just reacting emotionally to wanting to retire. The key takeaway for me is definitely patience - waiting to see what Boeing does with their restructuring could make all the difference between qualifying for UI benefits or not. I'm also going to start that documentation process everyone mentioned, just in case. And the remote work/consulting angle is really appealing - it could be the perfect bridge between full-time employment and full retirement. Thanks to everyone who shared their stories - this thread has been incredibly valuable for someone trying to figure out the best timing and approach for this major life transition!
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