Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To properly address your overpayment and protect your tax refund, follow these steps: 1. Log into your eServices account at secure.esd.wa.gov 2. Navigate to the "Overpayment" section 3. Select "Set up payment plan" 4. Choose a monthly amount you can afford (even $20-30/month is acceptable) 5. Make sure you make the first payment immediately As long as you have an active payment plan and are making payments, ESD won't refer your debt to collections or the Treasury Offset Program. The key is taking action before the 30-day response window expires. Also, check if the overpayment is classified as "fraudulent" or "non-fraudulent" - if it's just a simple reporting error, it should be non-fraudulent which gives you more flexible repayment options.

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Thank you! I just logged in and it's classified as non-fraudulent. I set up a $40/month payment plan which is manageable for me. Such a relief to have this figured out!

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Mei Liu

Make sure to keep all documentation too! I had a payment plan that somehow got "lost" in their system and they still tried to take my refund even though I had been making payments. I had to send them copies of my bank statements showing the payments to get it straightened out. Their record-keeping isn't always great.

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Just checking back - did your payment arrive yet? It should have hit your account by now if it showed as paid on Tuesday.

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Yes! It finally came through early this morning. Such a relief! Thanks everyone for the help and reassurance. The timeline ended up being about 2.5 business days from when it showed 'paid' to when it actually appeared in my account.

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My brother works for a restaurant and had same problm with tips getting stolen but he just quit instead of getting fired. ESD denied him because quitting is different I guess? So maybe youre in a better position since they fired you. But I think its crazy how long they make people wait while bills still need to be paid! The whole system is messed up if you ask me.

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You're right that quitting vs. being fired makes a big difference in UI claims. When you quit, you must prove you had "good cause" to leave, which has a higher burden of proof. When you're fired, the employer must prove "misconduct" to deny benefits. That's why being fired (for reasons other than misconduct) generally puts claimants in a better position than quitting.

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Has ANYONE from ESD actually contacted you yet for your side of the story??? I'm on week 6 now of adjudication and literally no one has called me or sent me any messages asking for my version of events. How are they even making decisions if they don't talk to both sides?!?

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If they haven't contacted you after 6 weeks, you should definitely be proactive. Log into your eServices account and look for the "upload documents" option. You can submit a written statement explaining your side along with any supporting evidence. Also, there's a secure message feature in eServices where you can ask about the status of your adjudication. Sometimes claims get stuck and a message can help move it forward.

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my cousins friend works at esd and she said they're having MAJOR computer problems this month. like their whole system is being updated or something. that's probably why your getting kicked out AND why your claim shows wrong info. id wait til next week before panicking maybe

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Thanks for the insider info! That's actually a bit reassuring. Maybe the disqualification is just a glitch from their system issues. I'll keep trying to reach someone but won't completely panic yet.

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I just got off the phone with ESD (used that Claimyr service I mentioned earlier - got through in about 20 minutes instead of days of calling). The rep confirmed they're having serious system issues right now that are affecting both the timeout problems AND claim statuses showing incorrectly for some people. The rep suggested taking screenshots of any error messages, and if your claim status suddenly changed without notification, they recommended checking again in 3-5 business days once their system update is complete. However, they also said if you're approaching the 30-day appeal window, you should file an appeal anyway just to protect your rights. Thought I'd share this update since it might help others with similar issues!

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Thank you SO MUCH for reporting back with this info! That actually makes me feel a lot better. I just took screenshots of the disqualification status. Still couldn't get in today without timing out, but I'll keep trying periodically. If I still can't access anything by Monday, I'll try that Claimyr service. Thanks again!!

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I went through the EXACT same thing in July. Claim stuck for almost 7 weeks. What finally worked was contacting my state representative (like someone else mentioned). But what I learned afterward was that my claim was flagged for identity verification and they never sent me the notice! So check your spam folder AND your physical mail. Sometimes they send letters but not notices in the portal. So frustrating. Hang in there.

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I've been checking mail obsessively and spam folder too. Nothing from them requesting anything else. I'm going to try Claimyr today to see if I can actually talk to someone, and also email my legislators. Will update if anything changes!

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Just checking back - any updates? Were you able to reach anyone at ESD or get help from your legislators?

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Yes!! Finally got some movement! I used that Claimyr service and actually got through to someone at ESD within an hour. Turns out my former employer disputed my claim saying I quit (I didn't - it was a layoff). The agent expedited my case since I explained my financial situation. Got approved yesterday and backpay should arrive next week. SUCH a relief. Thanks everyone for the suggestions!

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