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not to take this off topic but has anyone else noticed that ESD is taking FOREVER to process anything lately? my coworker had a simple address change take 6 weeks to process. wonder if the waiver is taking so long because of general backlog or if waivers are just low priority for them
omg yes! i uploaded my ID verification docs in january and didnt get approved till march. they are super backed up right now
UPDATE for everyone on this thread: ESD has recently (as of March 2025) implemented new processes for handling overpayment waivers. They are now reviewing older waivers first, so if your waiver request was submitted more than 3 months ago, you should see movement soon. For the original poster's son, I recommend he takes these specific steps: 1. File his new claim immediately 2. Upload a letter explaining his pending waiver situation in the document upload section of his new claim 3. Request standby status since he has a definite return date within 8 weeks 4. Call ESD using one of the methods discussed to check on his waiver status 5. Keep meticulous records of all his job search activities (if standby isn't approved) Even with a 50% reduction to repay the overpayment, he'll still receive some benefits to help with expenses during this temporary layoff.
Thank you so much for this detailed information! I'll make sure he follows all these steps. This makes the process much clearer for us.
UPDATE: Thanks everyone for the advice! I went ahead and did 3 job search activities yesterday - updated my resume, attended an online WorkSource workshop, and applied for a position similar to mine (just in case my return to work falls through). I've documented everything properly in my job search log. Frustrating to jump through these hoops when I'm returning to work in a week, but better safe than sorry!
Smart move! Better to do a few job searches than deal with trying to appeal a disqualification. The ESD system is so frustrating sometimes but you did exactly what you needed to do.
thxs for posting this!! i might be in a similar situation next month so now i know what to do. esd rules are so confusing!!!
Just to clarify for anyone else reading this thread: the key takeaway is that standby status ends either on the standby end date OR on the "must return to work by" date, whichever comes first. Once either date passes, you must begin job search activities immediately, even if you have a confirmed return-to-work date that's only a few days later.
hey did u try the different browser yet? did it work?? i'm invested now lol
UPDATE: The claim filing option appeared this morning (Sunday)! Must have been system maintenance like some of you suggested. Filed my claim with no issues. Thanks everyone for your help and suggestions - you saved me a lot of stress!
Glad to hear it worked out! This is a good reminder for everyone that sometimes the simplest explanation is the right one. Weekend system maintenance is pretty common with ESD.
yayyy!! 🙌 thx for the update
Try contactng your state rep!!!! That's what finally worked for me after 3 months of getting nowhere with ESD directly. Their office has special contacts at ESD and can expedite things. It's literally their job to help constituents with state agency problems.
That's a great idea I hadn't considered! I'll look up who my representative is. Did you email or call their office?
QUICK UPDATE!! I tried calling that collections number that someone mentioned above (866-697-4831) and got through right away!! The agent confirmed it was a system error and I don't actually owe anything!! She said they're getting tons of calls about these notices that went out by mistake. Such a relief!!
THANK YOU for confirming this worked!! I'm calling that number first thing tomorrow morning. Crossing my fingers I get the same result!!
Mei Liu
One more thing! If your job doesn't work out within your benefit year (the 12 months from when you first applied), you can start filing weekly claims again without having to open a new claim. That happened to me - got laid off again 4 months after starting what I thought was a permanent position. All I had to do was start filing weekly claims again.
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Carmen Ortiz
•That's a really helpful piece of info. I hope I don't need it, but it's good to know just in case something happens with the new job. Thanks!
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Zoe Papadakis
Just to wrap things up: 1) Report your return to work on your final weekly claim, 2) Make sure to accurately report any hours worked during that final week, and 3) Then simply stop filing claims. Your claim remains open technically, but no payments will be issued unless you start filing weekly claims again. Good luck with your new position!
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Carmen Ortiz
•Thanks everyone for all the helpful answers! I'll make sure to report my return to work on the final claim and then stop filing. Feeling much more confident about handling this correctly now.
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