


Ask the community...
Anyone gone through an appeal recently? My hearing is next month and I'm trying to figure out if they're still doing them all by phone or if they've gone back to in-person hearings?
DONT let them intimidate you with all their legal BS!!! My determination letter had all this legal garbage about 'burden of proof' and 'statutory requirements' but the actual hearing was way more straightforward. The judge just asked me questions about what happened and I answered honestly. Won my case in 20 minutes! These big companies try to trick ESD with their HR paperwork all the time and the judges know it!!
hey did u ever get this resolved? im in the same situation and wondering if any of these suggestions actually worked for u
UPDATE: YES! After 9 weeks my claim finally got processed! What worked was a combination of things. I used Claimyr to actually get through to someone (after trying the early morning call times for 3 days with no luck). Once I got through, I specifically asked for Tier 2 specialist and used the phrase about immediate financial hardship with impending homelessness. They created an escalation ticket and I also contacted my state rep the same day. Not sure which one did it, but 4 days later my claim was approved and I got all my backpay. Hang in there and definitely try these approaches!
UPDATE: IT WORKED!!! We unchecked the "remember this device" option on the SAW login page and it finally let him in!!! He was able to file his initial claim just now. Thank you all SO MUCH for your help, especially @profile5 for suggesting that specific fix. We would have never figured that out on our own! For anyone else having this same problem - definitely try unchecking that box. Such a small thing but it made all the difference.
Yay!! So glad it worked! It's crazy how such a tiny checkbox can cause so much trouble. Make sure he bookmarks the direct login page for next time too.
UPDATE: So I FINALLY got through to ESD this morning after trying that Claimyr service someone mentioned. Turns out there was a "potential fraud alert" on my account that wasn't showing up anywhere in my online portal! The agent was able to remove the flag and reset my weekly claim access. She said they've been dealing with a ton of fraud attempts so their system is being extra cautious, but she admitted their notification system is flawed. My weekly claim option is back now! For anyone else experiencing this - keep trying to reach them because there might be something happening behind the scenes that you can't see online.
i had same problem turns out i needed to verify work search activities from previous weeks that i forgot to enter, check if theres a alert about work search somewhere in your account maybe? esd is super picky about the 3 job search activities now
This is a good point. The system will sometimes restrict your ability to file new weekly claims if you haven't properly documented your job search activities. Make sure you're entering your 3 required job search activities each week and keeping detailed records. The work search requirements became much stricter after the pandemic programs ended.
Ana Erdoğan
My brother got his no problem! 2 weeks and money started coming. Meanwhile im on week 6 of waiting lol. I think its just random luck honestly
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Keith Davidson
•its not random, its def based on your work history. if u had same employer for years and got laid off = easy. if u had multiple jobs or quit = nightmare
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Sophia Carson
@OP - Just FYI, I used that Claimyr service I mentioned after trying to call the regular way for THREE WEEKS. The difference is they have some system that holds your place in line so you don't have to keep redialing. When I finally got through, the ESD agent told me my claim was just sitting there waiting for someone to review a document I had uploaded. She processed it while I was on the phone. Sometimes the claims just need a human touch to move them along in the system. The most frustrating part is not knowing WHY it's stuck or what you need to do. That's why getting through on the phone can make all the difference.
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Ezra Bates
•I'll second this approach. I didn't use that specific service, but I did finally get through after weeks of trying. The issue with my claim was so minor (they couldn't read my employer's name on a document) but it had stopped everything. Once I talked to someone, it was resolved in minutes. The system isn't designed for success without human intervention.
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