Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Try calling the technical support line instead of the main claims line. When you get someone from tech support, explain that you've been unable to reach claims for weeks. Sometimes they'll transfer you directly to a claims specialist, bypassing the main queue. Worked for me twice in the past month!

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I tried this yesterday and got yelled at by the tech support person who said they can't transfer to claims and that I was "gaming the system" by calling their line. So your mileage may vary with this approach...

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UPDATE: I finally got through!!! Used that Claimyr service someone mentioned above and was connected to an agent in about 30 mins. They fixed my claim issue right away - turns out there was a simple verification problem they could have solved in 5 minutes if I could have just reached them weeks ago! So frustrating but at least it's resolved now. Thanks everyone for your suggestions!

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awesome! glad u got it figured out. the whole system is so broken its ridiculous.

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hey did u ever get this resolved? im in the same situation and wondering if any of these suggestions actually worked for u

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UPDATE: YES! After 9 weeks my claim finally got processed! What worked was a combination of things. I used Claimyr to actually get through to someone (after trying the early morning call times for 3 days with no luck). Once I got through, I specifically asked for Tier 2 specialist and used the phrase about immediate financial hardship with impending homelessness. They created an escalation ticket and I also contacted my state rep the same day. Not sure which one did it, but 4 days later my claim was approved and I got all my backpay. Hang in there and definitely try these approaches!

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i just called esd and the recording said 188 minute wait time!!! that's like 3 hours!! who has time for that??

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This is exactly why I mentioned Claimyr earlier. Instead of waiting on hold for hours, they get you a callback from an ESD agent, typically within 1-2 hours. I've seen the wait time estimates go up to 4+ hours recently, which is ridiculous when people are trying to resolve important financial issues. The video on their site shows exactly how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3

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Mei Lin

Anyone else think it's INCREDIBLY SUSPICIOUS that ESD is suddenly offering these waivers right before the 5-year statute of limitations kicks in for pandemic unemployment claims??? It's like they're trying to get people to acknowledge the debts before they legally expire! Be careful what you sign!!!

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This is incorrect information. The waiver program was mandated by federal guidelines, not created by ESD independently. Additionally, acknowledging an overpayment doesn't reset the statute of limitations in Washington for unemployment debt. The waivers are a legitimate way to have valid overpayments forgiven based on financial hardship or absence of fault. Please be careful about spreading misinformation that might prevent people from seeking legitimate relief.

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My brother got his no problem! 2 weeks and money started coming. Meanwhile im on week 6 of waiting lol. I think its just random luck honestly

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its not random, its def based on your work history. if u had same employer for years and got laid off = easy. if u had multiple jobs or quit = nightmare

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@OP - Just FYI, I used that Claimyr service I mentioned after trying to call the regular way for THREE WEEKS. The difference is they have some system that holds your place in line so you don't have to keep redialing. When I finally got through, the ESD agent told me my claim was just sitting there waiting for someone to review a document I had uploaded. She processed it while I was on the phone. Sometimes the claims just need a human touch to move them along in the system. The most frustrating part is not knowing WHY it's stuck or what you need to do. That's why getting through on the phone can make all the difference.

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I'll second this approach. I didn't use that specific service, but I did finally get through after weeks of trying. The issue with my claim was so minor (they couldn't read my employer's name on a document) but it had stopped everything. Once I talked to someone, it was resolved in minutes. The system isn't designed for success without human intervention.

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my brother works at esd (not supposed to say that but whatever) and he says clean applications with clear documentation are getting processed pretty quickly right now. its when people have multiple employers or unclear separation reasons that things get messy. if you have a simple work history and clear RIF documentation you should be fine. they're actually caught up on processing for once!

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That doesn't match my experience AT ALL!!!! I had perfect documentation and STILL got stuck in the system for months!!!

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i'm just saying what he told me. maybe you had some other issue with your claim? or maybe it was during a busy period? right now they're processing pretty quick.

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One last thing - make sure you sign up for your SAW (SecureAccess Washington) account before you start your application. Then link your ESD account to it. This seems small but it trips up a lot of people and leads to delays. And once you file, check your ESD account every day for messages or alerts. They sometimes add questionnaires or requests for information, and if you miss responding to those, your claim can be delayed or denied. Good luck! The system can be frustrating, but with proper documentation and attention to detail, you should get through it without major issues.

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I already have a SAW account from renewing my driver's license, so at least that part is done! I'll be sure to check for messages daily. Really appreciate all the guidance everyone has provided.

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