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Just a quick update - I got a follow-up call from ESD today asking if everything was resolved to my satisfaction. The agent explained that my case had been flagged for "manual review" but somehow got lost in their queue until the governor's inquiry pushed it to the front. She apologized for the delay and said they're working on improving their internal tracking system. So it seems like contacting the governor really did make a difference in my case.
OF COURSE they called to apologize after the governor's office got involved! But they couldn't be bothered to look at your claim for 7 WEEKS before that??? This just proves how broken the system is. Glad you got paid but it shouldn't take executive intervention to get your legally entitled benefits. The whole system needs an overhaul!
My friend just went through this. The 10 weeks definitely starts from your termination date. She got benefits exactly on week 11. Be super careful with your job search logs during this time though - they scrutinize them more heavily for people with misconduct determinations. Make sure you're doing your 3 activities every week and documenting everything in detail!
One more thing - after your 10 weeks are up, it can sometimes take an extra week for payments to actually hit your account. ESD's system doesn't always process the transition immediately. So don't panic if you don't see money right away after week 10. And DEFINITELY call if nothing happens by week 12!
just wondering if anyone else is having issues with the 'Ability and Availability' questions throwing their claims into adjudication? i answered YES to being available for work every single time but somehow my claim got flagged anyway. makes no sense!!!!
This is actually a common issue. The system sometimes flags claims even when you answer correctly if there's any inconsistency with other information in your claim. For example, if you indicated certain work restrictions or limitations elsewhere in your application, it might trigger an availability review even if you answered 'Yes' to being available. Another possibility is that your employer provided information suggesting you might not be available (like if they indicated you turned down work or had scheduling restrictions). The adjudication process is supposed to sort this out, but as we've all seen, that's taking much longer than normal right now.
UPDATE: The Governor's Office escalation WORKED! Just got an update on my eServices account this morning - all my pending claims have been approved and payment is being processed! It took exactly 2 business days after I called the Governor's Office. For anyone else stuck in adjudication with no explanation, I 100% recommend this approach. Thanks to everyone who provided advice!
Yes, actually! I got a call from an ESD specialist who explained there was a flag on my account because my former employer had initially contested the claim (saying I was fired for misconduct instead of laid off). Once they reviewed the documentation I submitted showing it was a position elimination, they approved everything. The specialist apologized for the delay and said they should have contacted me weeks ago but are just overwhelmed right now.
To summarize for everyone concerned about these refunds:\n\n1. Yes, they are legitimate refunds resulting from ESD's benefit calculation audit\n2. Official documentation is being mailed but is delayed (expect within 2 weeks)\n3. The money is yours to keep - it's a correction of an underpayment\n4. The refunds are taxable income for 2025 (will be on your 1099-G)\n5. If you need immediate confirmation, contacting ESD directly is your best option\n\nI hope this helps ease everyone's concerns. This is a rare case where ESD is actually correcting errors in the claimants' favor!
PrinceJoe
my brother just went thru this last month!! one thing nobody mentioned is that they look at your earnings from the previous 18 months not just ur current job so even if u were only at this job a short time u might still qualify
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Sophie Footman
To summarize what everyone has said: 1. File your initial application immediately - today if possible 2. Report that you worked Monday and the amount earned when filing 3. Understand there's a waiting week (first eligible week) where no benefits are paid, but you must still file a weekly claim 4. Begin your three job search activities right away and document them carefully 5. Report your final pay accurately on your weekly claim For job search documentation, ESD provides a job search log on their website, but you can also create your own as long as it includes: date of activity, type of activity, employer/job contact information, position applied for, and results/follow-up. Keep these records for at least a year.
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Micah Franklin
•Thank you so much for this clear summary! I just submitted my initial application and I feel much better knowing I'm doing this correctly. I've already started looking for jobs and I'll make sure to track everything carefully.
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