Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I don't think contacting the Governor is the best approach for everyone. I was in a similar situation last month, and what worked for me was finding my state representative's contact info and reaching out to their office. My rep has a staff member who specifically handles ESD issues, and they were able to move my claim through within a week of contacting them. It's unfortunate that we have to resort to political pressure to get our claims processed, but at least there are options when you're stuck in pending status for weeks.

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this is good advice too! i contacted my state senator last year when i had issues and they actually called me back the same day. didn't fix my problem right away but at least i felt like someone was listening

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Im just wondering why they make this process so DIFFICULT??!! We worked and paid into the system but when we need help its like pulling teeth to get it!!! The system is designed to make people give up. I had a friend who just stopped trying after 2 months of trying to get his claim fixed.

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I honestly think it's a mix of understaffing, outdated systems, and maybe a bit of intentional difficulty to reduce payouts. I almost gave up too. The worst part was having to continue claiming every week with no idea if I'd ever actually see that money. Really messes with your mental health.

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does ne1 know if theres a seperate # for overpayment issues?? i got a letter saying i owe $4200 back and i NEED to talk to someone!!

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The same main number handles overpayment issues. Make sure to select the correct option in the phone menu for overpayments. But the connection difficulties are unfortunately the same regardless of what type of issue you're calling about.

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Just wanted to update - I called 43 times this morning starting exactly at 8:00 am and FINALLY got through to someone at 8:37. The rep was actually super helpful and fixed my issue in 10 minutes. So keep trying!!!

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That's both encouraging and discouraging at the same time. Glad you got through but 43 calls is insane! I'll start my marathon calling session tomorrow morning. Thanks for the update!

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If your claim is stuck in adjudication for this long, it often means there's a specific issue they need to resolve. The most common causes are: - Your employer disputed something about your separation - There's a question about your availability for work - There's a discrepancy in your reported work history - You have wages from multiple states The key is getting someone on the phone who can tell you exactly what's holding things up. Once you know the specific issue, you can address it directly. I recommend calling right when they open at 8am - that's when your chances are best. Also, Thursdays and Fridays tend to have shorter wait times than Mondays and Tuesdays. Don't give up. Keep documenting all your attempts to contact them (dates/times). This can be helpful if you need to show you've been trying consistently to resolve the issue.

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I've been calling at 8am sharp for the past three weeks with no luck. I'm pretty sure my employer isn't disputing anything since we were all laid off when they moved operations overseas, but I guess I can't know for sure until I talk to someone. I'll try the Thursday/Friday approach this week.

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Update: I just got through to ESD this morning after trying that Claimyr service someone mentioned earlier. It actually worked! Found out my claim was stuck because they needed to verify my identity (never told me this) and the agent was able to clear it on the spot. My payments should start processing in 48 hours. Just wanted to let you know there's hope!

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That's amazing news! I'm going to try that service today. So relieved to hear you got it resolved. Did they give you any back pay for all the weeks you were waiting?

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Yes, they're processing all 7 weeks I was waiting at once. The agent said I should see the deposit by Friday. Such a relief! Good luck with yours!

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my dad had to do this last year he got a note from his doctor saying he couldnt do certain jobs becuz of his back and esd gave him the waiver. he still had to be willing to work jobs he COULD do tho. its not like a total free pass but they dont make you apply for jobs you cant physically do

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That's reassuring to hear! My dad is definitely willing to work suitable jobs until retirement - he just physically can't handle anything requiring physical labor or exposure to harsh conditions because of his lungs. Did your dad have to wait a long time for approval?

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To answer your question about timing - job search waivers typically take 2-3 weeks to process in 2025, but it can take longer during busy periods. And yes, as others have mentioned, he MUST continue doing and documenting his job searches until he gets an official approval. One strategy while he waits: he can focus his job search activities on positions that would accommodate his health limitations. Informational interviews and career workshops also count as job search activities, which might be easier for him than actual applications. Make sure he keeps detailed records of all communications with ESD regarding the waiver request. If there's any confusion later, having documentation of when he applied for the waiver will be important.

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Thank you so much for all this information! I'll help him submit the waiver request ASAP and make sure he keeps up with the job search activities in the meantime. The workshop idea is brilliant - that would be much more manageable for him. Really appreciate everyone's help!

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Are you using the eServices portal or the new SecureAccess Washington system? I heard they changed everything in January and some claims got stuck in the transition. my brother had to re-verify his identity in the new system even though he'd already done it in the old one.

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I'm using the SecureAccess Washington system since that's what the site directed me to. I did have to create a new account when I applied in February. I wonder if there's some issue with the new system that's causing these delays.

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Just wanted to follow up - were you able to get your situation resolved? I've been thinking about your post because I know how stressful it is to be in that position. Did you try contacting your representative or using one of the other suggestions?

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Thank you for checking back! I actually tried two approaches - I contacted my state rep yesterday AND I used Claimyr this morning to get through to ESD. I finally spoke to an agent who told me there was a mix-up with my identity verification (even though I submitted everything correctly). They cleared it up on the spot and said my claim should be processed within 3 business days. I'm cautiously optimistic but won't believe it until I see the money in my account. I'll update once I know more.

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That's excellent news! So glad you were able to get through to someone who could actually help. The identity verification issues seem to be really common this year. Fingers crossed your payments come through quickly!

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