


Ask the community...
does ne1 know if theres a seperate # for overpayment issues?? i got a letter saying i owe $4200 back and i NEED to talk to someone!!
Just wanted to update - I called 43 times this morning starting exactly at 8:00 am and FINALLY got through to someone at 8:37. The rep was actually super helpful and fixed my issue in 10 minutes. So keep trying!!!
If your claim is stuck in adjudication for this long, it often means there's a specific issue they need to resolve. The most common causes are: - Your employer disputed something about your separation - There's a question about your availability for work - There's a discrepancy in your reported work history - You have wages from multiple states The key is getting someone on the phone who can tell you exactly what's holding things up. Once you know the specific issue, you can address it directly. I recommend calling right when they open at 8am - that's when your chances are best. Also, Thursdays and Fridays tend to have shorter wait times than Mondays and Tuesdays. Don't give up. Keep documenting all your attempts to contact them (dates/times). This can be helpful if you need to show you've been trying consistently to resolve the issue.
Update: I just got through to ESD this morning after trying that Claimyr service someone mentioned earlier. It actually worked! Found out my claim was stuck because they needed to verify my identity (never told me this) and the agent was able to clear it on the spot. My payments should start processing in 48 hours. Just wanted to let you know there's hope!
That's amazing news! I'm going to try that service today. So relieved to hear you got it resolved. Did they give you any back pay for all the weeks you were waiting?
my dad had to do this last year he got a note from his doctor saying he couldnt do certain jobs becuz of his back and esd gave him the waiver. he still had to be willing to work jobs he COULD do tho. its not like a total free pass but they dont make you apply for jobs you cant physically do
To answer your question about timing - job search waivers typically take 2-3 weeks to process in 2025, but it can take longer during busy periods. And yes, as others have mentioned, he MUST continue doing and documenting his job searches until he gets an official approval. One strategy while he waits: he can focus his job search activities on positions that would accommodate his health limitations. Informational interviews and career workshops also count as job search activities, which might be easier for him than actual applications. Make sure he keeps detailed records of all communications with ESD regarding the waiver request. If there's any confusion later, having documentation of when he applied for the waiver will be important.
Are you using the eServices portal or the new SecureAccess Washington system? I heard they changed everything in January and some claims got stuck in the transition. my brother had to re-verify his identity in the new system even though he'd already done it in the old one.
Just wanted to follow up - were you able to get your situation resolved? I've been thinking about your post because I know how stressful it is to be in that position. Did you try contacting your representative or using one of the other suggestions?
Thank you for checking back! I actually tried two approaches - I contacted my state rep yesterday AND I used Claimyr this morning to get through to ESD. I finally spoke to an agent who told me there was a mix-up with my identity verification (even though I submitted everything correctly). They cleared it up on the spot and said my claim should be processed within 3 business days. I'm cautiously optimistic but won't believe it until I see the money in my account. I'll update once I know more.
Louisa Ramirez
I don't think contacting the Governor is the best approach for everyone. I was in a similar situation last month, and what worked for me was finding my state representative's contact info and reaching out to their office. My rep has a staff member who specifically handles ESD issues, and they were able to move my claim through within a week of contacting them. It's unfortunate that we have to resort to political pressure to get our claims processed, but at least there are options when you're stuck in pending status for weeks.
0 coins
Drew Hathaway
•this is good advice too! i contacted my state senator last year when i had issues and they actually called me back the same day. didn't fix my problem right away but at least i felt like someone was listening
0 coins
Isabel Vega
Im just wondering why they make this process so DIFFICULT??!! We worked and paid into the system but when we need help its like pulling teeth to get it!!! The system is designed to make people give up. I had a friend who just stopped trying after 2 months of trying to get his claim fixed.
0 coins
Abby Marshall
•I honestly think it's a mix of understaffing, outdated systems, and maybe a bit of intentional difficulty to reduce payouts. I almost gave up too. The worst part was having to continue claiming every week with no idea if I'd ever actually see that money. Really messes with your mental health.
0 coins