Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

UPDATE: I finally got through to ESD! Used the Claimyr service that someone recommended here and it worked - got connected to an agent in about 25 minutes. Turns out my former employer didn't respond to ESD's request for information, which put my claim in limbo. The agent manually pushed it through and said I should see payments for all my back weeks within 48 hours. THANK YOU everyone for your help and suggestions. I was seriously about to have a breakdown over this.

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congrats! glad it worked out for u. make sure u keep doing ur weekly claims on time even after u get paid

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Definitely will! Not making any mistakes now that it's finally getting fixed. I've set calendar reminders for my weekly claims.

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After reading through this thread, I'd recommend a combined approach: 1. Send the certified letter to your employer citing RCW 50.12.070 2. Contact your adjudicator immediately (don't wait) to explain the situation 3. Submit bank statements and any pay documents you do have as temporary proof 4. Use the Claimyr service mentioned above if you're struggling to reach ESD by phone 5. File a wage complaint with L&I if your employer doesn't respond within 10 days The key with ESD is documenting everything. Keep a log of every attempt to contact your employer with dates, times, and who you spoke with. This will strengthen your case.

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UPDATE: I took everyone's advice and sent a certified letter yesterday citing the RCW. I also managed to get through to my adjudicator (after a 2 hour wait on hold!) and she was actually really understanding. She put a note in my file and said they can work with bank statements for now while I'm trying to get the official documents. She also mentioned they can request the wage info directly from the employer if necessary. Thanks everyone for the helpful advice! Will update again once I know more.

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Just wanted to check in - have you received your decision yet? Mine came exactly on day 14 like I mentioned, but I know others who got theirs sooner.

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No decision in the mail yet, but I got an update on my SAW account this morning!! It says "Decision: ALLOWED" and shows my benefit amount! I'm literally crying with relief right now. Thank you everyone for helping me through the wait. Now I just need to figure out how long until the backpay actually hits my account.

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Congratulations on your successful appeal! Once the decision shows as "ALLOWED" in your account, ESD typically processes backpay within 3-5 business days. You might receive separate deposits for each week claimed, or a single lump sum payment. Make sure your payment method (direct deposit or debit card) is properly set up in your ESD account to avoid further delays. Also, don't forget to continue filing your weekly claims according to the regular schedule.

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Thank you! Yes, I have direct deposit set up and I've been filing claims every week even when they were getting denied. I'm so relieved this nightmare is almost over. Really appreciate everyone's help and advice!

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Quick update for you - I just checked the ESD website and they posted a notice about payment delays for claims processed between March 1-15, 2025. They're experiencing issues with their payment processing system and some payments are taking longer than usual. They state all back payments should be issued by March 25th. This likely explains your situation.

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Thank you so much for checking! That's really helpful information. At least now I know it's a system-wide issue and not just my claim.

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Of COURSE they have another 'system issue' - seems like they have one EVERY MONTH! But do they ever communicate this to people who are desperately waiting for money to pay bills? NOPE!!

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UPDATE: Just wanted to let everyone know that my back payments finally came through! They came in two separate deposits - one with 3 weeks combined and another with the remaining 2 weeks. Took 8 days total after the first payment. Thanks to everyone who helped reassure me this was normal!

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Just called ALL WorkSource offices in King County. Only Seattle Downtown and Auburn still have UI Ambassadors, and they only take appointments 2 days a week (Tuesday/Thursday). This system is deliberately designed to prevent us from getting help!!! Just sharing so people don't waste time driving around to offices that can't help.

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Thanks for doing that research! Really helpful to know which locations actually have them.

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my brother is an esd employee and he says theyre super understaffed right now. said their turnover is crazy bc the job is stressful and pay isn't good. said they lost like 60% of staff after the covid surge ended. doesn't excuse the terrible service but explains some of it i guess

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Understaffed or not, they need a better system. I applied for benefits over a MONTH ago and still haven't received a single payment because of "adjudication" with no explanation of what that even means for my claim. My rent is due in 3 days and I have no income!

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