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Hey all, I'm stressing about my standby status with ESD and could use some advice. I'm currently on a 4-week standby that expires TODAY, and my employer submitted a request for the 4-week extension last week. Problem is, I haven't heard anything back from unemployment about approval. I'm in a union position which normally waives the job search requirement, but here's the catch - if I'm not officially on standby, I'm required to be on the union's out-of-work list to stay compliant with ESD requirements. Anyone know how long these standby extension approvals typically take? Should I just wait it out for ESD to respond, or should I get on the out-of-work list immediately to avoid any potential issues with my claim? I'm planning to call tomorrow if I don't hear anything, but figured someone here might have gone through this before.
I'm at my wit's end with this nightmare. ESD denied my unemployment claiming I voluntarily quit, but they're looking at an employer from 2022 that I DID quit - not my most recent employer who laid me off after seasonal work ended this January! I appealed to OAH, had my hearing last month and actually lost because the judge said she could only rule on the determination that ESD made. When I tried explaining they used the wrong employment history, she said she couldn't address that issue. I've sent at least 7 messages through eServices and uploaded my final paystub and layoff notice from my ACTUAL last employer. It's been over 6 months of this back-and-forth with zero progress. I thought eligibility was supposed to be based on your most recent separation? Has anyone dealt with ESD mixing up employment history like this? How do I get them to look at the right employer when messages and appeals aren't working?
Update: I submitted both the Redetermination Request and the Petition for Commissioner's Review yesterday. I also managed to talk to an actual claims specialist using the Claimyr service someone suggested above (which actually worked!). The specialist could see the problem right away - they had my work history completely mixed up in the system. She said she's flagging my account for urgent review and created a new fact-finding for my most recent employer. I'm cautiously hopeful this might finally get resolved. Will update when I hear more. Thanks for all the advice!
That's great progress! When a claims specialist flags an account for review, it typically gets prioritized. The fact they're doing a new fact-finding for your most recent employer is exactly what needed to happen. Keep checking your eServices account daily for any new information or questionnaires they might add.
I'm totally confused about what just happened with my ESD claim. About 2 years ago I had a claim that was partially denied and I had to pay back around $2,800. Thought that whole mess was behind me. Then last week I got a message saying my denial was 'overturned' and there's suddenly money in my account?? I never filed an appeal or anything (at least not recently) so this seems super weird. I'm worried this might be some kind of mistake and in 6 months they'll be demanding I pay it all back with penalties. I've been trying to call the regular ESD number for 3 days but can't get a human. Is there a special number for these situations where they reverse decisions years later? I just want confirmation this is legit before I spend this money and end up in another overpayment nightmare.
THE UNEMPLOYMENT SYSTEM IS A JOKE!!!! they deny you when you deserve benefits, make you PAY BACK money you needed for SURVIVAL, then years later they're like "oops our bad here's your money" with ZERO explanation!!! how are people supposed to trust anything they say or do??? i bet half the people who deserved this reversal never even got it because they changed addresses or dont check their accounts anymore. sorry for the rant but this makes me SO ANGRY at how they treat people who are just trying to get benefits they EARNED through their work!!
Seeing your comments about standby status, I'm confident this is related to the Jefferson settlement. Here's what you should do: 1. Print out the message from your portal (screenshot is fine) 2. Get the determination letter by calling ESD (use the Benefits Accuracy number) 3. Check if there's a breakdown showing the original amount plus interest 4. Keep all documentation indefinitely (seriously, in a safe place) The money is almost certainly legitimately yours based on everything you've shared, but documentation is your best protection. And if your situation is related to the Jefferson settlement, there's an FAQ page on the ESD website specifically about these reinstatements that might answer some of your questions.
I'm seriously stressed about my ESD claim going to adjudication when I thought I had everything perfectly documented! I quit my job on 1/15/25 after my company slashed my hours from 40 down to just 15-20 per week. Before quitting, I actually called ESD to make sure I'd qualify, and the agent told me I should be eligible since substantial reduction in hours is a valid reason to quit. I have BOTH a formal letter from our CEO confirming the mandatory hour reduction AND my resignation letter clearly stating I was leaving specifically because of these reduced hours. I uploaded both documents with my initial claim on 1/18/25. Checked my claim status yesterday and it changed from "pending" to "adjudication in progress" - WHY?? What more could they possibly need when I've already given them signed documentation from the company leadership? I understand the system is backed up and people wait weeks/months, but I'm just confused about why they need to investigate further when I literally provided official documentation upfront. Has anyone experienced this despite having clear documentation? How long did adjudication take in similar situations?
Word of warning: my gf had similar situation, had all docs proving hours cut, still took 7 weeks in adjudication & they kept asking for more stuff! Make sure u answer EVERY call (even unknown numbers) cuz if u miss adjudicator call they delay everything!!!!
Honestly this is just how ESD works - super inefficient and frustrating. They HAVE to verify with your employer no matter what documentation you provide. I was in adjudication for 8 weeks despite having similar proof about my hours being cut. The system is designed to be difficult. The most important advice I can give: CALL THEM. Don't just wait. Call every few days for a status update. I finally got mine resolved because I kept calling and finally got a helpful agent who escalated my claim. The worst part is they don't even tell you how long it will take or exactly what they're investigating! It's a completely opaque process designed to frustrate claimants.
While I understand your frustration, I do want to clarify that calling repeatedly typically won't speed up adjudication. The adjudicators work through claims in roughly the order received, with priority given to certain hardship cases. Most phone agents can't influence the adjudication timeline. However, calling can be useful if there's missing information or to check if they need additional documentation from you.
Just had my appeal hearing with a judge over the phone today. My employer fired me for allegedly 'failing to follow procedures' but it was totally their mistake - they changed the protocols without proper notification and then blamed me when things went wrong. I filed for unemployment, ESD denied me saying I was terminated for misconduct, so I appealed. \n\nThe hearing went about 45 minutes, both sides presented their case. I think I did well explaining my side but I'm super anxious about the outcome. Does anyone know how long it typically takes for the judge to make a decision after an OAH hearing? And do they mail the decision or will it show up in my eServices account first? The waiting is making me crazy, I've got bills piling up!
I've heard the opposite actually - that approvals can be faster because denials require more detailed explanations to hold up under further review. But it probably depends more on the individual judge's caseload and complexity of the case than anything else.
StormChaser
my cousin works for esd (not in claims dept tho) and she says theyre SUPER backed up right now because of system updates they did in march. standby stuff is taking longer than normal. she said maybe even 2 weeks for some people :
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Mei Wong
UPDATE: Just wanted to let everyone know that my standby extension was finally approved! It took 7 business days total. For anyone else in this situation - I ended up registering on the out-of-work list as a precaution but kept checking my account daily. The approval showed up without any notification email, so definitely keep checking your account regularly. Thanks for all the advice!
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Fatima Al-Mansour
Great news! Thanks for updating the thread. This will be helpful for others in the same situation.
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Liam Fitzgerald
glad it worked out!!
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