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Just following up - did your claim status ever update? I'm curious because I'm having a similar issue now.
For future reference, you can also check the "Payment History" tab on eServices. Sometimes that will show your claim as processed even when the main dashboard still shows you need to file. It's a good way to double-check without having to call. The ESD systems don't always communicate well with each other, so checking multiple places can give you peace of mind.
Wait till next Monday before freaking out. My last payment took 6 days to hit my account after showing "paid" and ESD wouldn't do anything about it because their system showed it was already paid. The whole system is broken if you ask me. But your money will come... eventually. This state's unemployment system is a joke.
UPDATE: Money hit my account this morning! Thanks everyone for the reassurance and advice. For anyone with the same question in the future - my timeline was: Sunday (holiday) marked as "paid" in the ESD system → funds appeared in bank account early Thursday morning. So about 3 business days total.
Wait I'm confused... can someone explain adjudication to me? Is that the same as an appeal? I got denied benefits and they told me to file an appeal but I'm not sure if that's the same thing you're talking about?
Nope, they're different things. Adjudication happens BEFORE a decision is made - it's when ESD is investigating something about your claim (like a job separation). An appeal happens AFTER they've made a decision you disagree with. So OP is in adjudication waiting for ESD to decide if quitting was justified, but hasn't gotten to the appeal stage because no decision has been made yet.
Update: I finally got through to ESD after trying for days! They told me this situation is considered a "constructive layoff" since the employer has essentially eliminated my position by not offering work for such an extended period. The agent said I should formally resign but explicitly state in my resignation letter that I'm leaving due to "lack of work for over 24 months." I need to upload a copy of this letter to my ESD account after sending it to my employer. Apparently, this is fairly common in the hospitality industry with on-call or as-needed positions.
That's excellent advice from ESD. A "constructive layoff" is exactly the right term. Make sure to keep a copy of your resignation letter that specifically mentions the 24-month period without work assignments. If your claim goes into adjudication (which it might), having this documentation will be crucial.
Did you use Claimyr to get through to ESD? Their service saved me hours of frustration when I was dealing with my claim issues.
Yes! After my fifth attempt to call them directly failed, I tried Claimyr and got connected to an actual person within about 30 minutes. Definitely worth it for getting this resolved quickly.
StarStrider
OP, did you get that payment plan form submitted yet? One thing to remember is to include ALL your expenses with documentation. Rent/mortgage, utilities, medical costs, car payment, insurance, groceries, childcare, etc. The more thoroughly you document your financial situation, the more likely they'll approve your request quickly. Also, you mentioned this was from an ESD miscalculation originally? Have you previously requested a waiver of the overpayment? If ESD made the error and it wasn't due to any false information from you, you might qualify for an overpayment waiver, especially if collection causes financial hardship.
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Zara Ahmed
•Yes, I found the form and I'm gathering all my expense documentation now! I tried to get a waiver when this first happened, but they denied it saying that even though they calculated wrong, I "should have known" the amount was incorrect and reported it. How was I supposed to know their calculations were wrong? I was just accepting what they determined I was eligible for. I didn't think to appeal that decision at the time because I was just grateful to be getting any benefits at all.
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Mateo Rodriguez
Another tip for your new payment plan request: mention that you've been consistently making payments for 2 years and this was a one-time issue during the holidays. ESD does sometimes factor in good payment history. Also, while waiting for the new plan to be processed, you might qualify for emergency assistance through DSHS or local community action agencies if the reduced benefits are causing severe hardship. Many counties have rental assistance and utility payment help programs that can bridge the gap while you get this resolved with ESD.
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Zara Ahmed
•Thank you for suggesting the emergency assistance options. I hadn't considered that and it might really help if this drags on. I submitted my payment plan request this morning with documentation of all my expenses and a letter explaining my good payment history. Fingers crossed they process it quickly. I just can't believe one missed payment after nearly 2 years of perfect payments caused this whole mess.
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