Washington Unemployment

CommunityGovernment Services

Can't reach Washington Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

How to change career path on ESD claim for training benefits?

My daughter is currently receiving unemployment after working in the dental field for 2 years. She's recently decided she wants to switch to nursing and might go back to school for it. I've been helping her navigate the ESD system (it's so confusing!) and we realized she might be eligible for training benefits while studying. But apparently her 'chosen career' needs to be updated on her claim first? We can't figure out how to change this anywhere in her eServices account. Has anyone gone through this process before? The ESD website is impossible to navigate and we've been on hold with their customer service for hours with no luck. Any help would be really appreciated!

My roomate had to call ESD about changing her career path like 7 times before she got someone who actually knew what they were talking about!! First person told her to just update her work search preferences but that was TOTALLY wrong advice.

0 coins

the ESD people give different answers EVERY TIME you call them!! its so frustrating

0 coins

Final piece of advice: When your daughter applies for Training Benefits, she should request the maximum training time available (26 weeks in 2025). Nursing programs often take longer than this, but she can potentially qualify for extensions if she maintains satisfactory progress. Also, make sure she understands that during approved training, she's exempt from job search requirements, but must submit school progress reports every 4 weeks instead.

0 coins

Thank you so much, this has all been incredibly helpful! We're going to start by contacting WorkSource tomorrow and will make sure she requests the full 26 weeks. I really appreciate everyone's advice - this process is so much more complicated than I expected!

0 coins

ESD phone hearing length for childcare disqualification - anyone been through this?

I just got a notice that my ESD claim was disqualified because I had to take time off to care for my son who has autism. They're saying I wasn't "able and available" for work during this period, but I literally couldn't find appropriate childcare for his needs when my regular provider quit suddenly. I've filed an appeal and have a phone hearing scheduled for next week. Does anyone know roughly how long these phone hearings typically last? I need to make arrangements for someone to watch my son during the call. Also, has anyone successfully appealed a disqualification based on caring for a child with a disability? The notice mentioned something about "good cause" exceptions but wasn't clear about what qualifies. Any advice would be really appreciated!

i had a hearing too few months back it was cause i got sick not related to kids though but anyways mine took like 35 minutes or so they just asked basic stuff no need to be nervous they just wana hear your side of things my employer didnt even call in

0 coins

Oh, one more thing I forgot to mention - make sure to dial in about 5-10 minutes early to the hearing. There's usually a virtual waiting room, and being punctual makes a good impression. Also, have a quiet place for the call if possible, and take notes during the hearing. If the judge uses any terminology you don't understand, don't be afraid to ask for clarification. Good luck with your hearing!

0 coins

Thanks for the additional tip! I'll definitely call in early. I'm planning to set up in my bedroom with the door closed and have my neighbor watch my son in the living room. Do you think I should mention at the beginning of the call that I have all my documentation ready? I want to appear prepared.

0 coins

ESD denied my claim after employer didn't report tip income - what are my options?

I'm in a really frustrating situation with my unemployment claim. I worked at a large brewery/event venue for 8 months before being laid off in February. When I filed for unemployment, ESD calculated my benefit amount WAY lower than it should be because my employer apparently never reported my tip income - which was about 40% of what I earned! I have my own records showing I made around $2,800 in tips over my last 3 months there, but ESD's system only shows my hourly wages. When I called my former manager about this, they first said they'd send documentation to ESD, then claimed they already did, then stopped responding completely. My weekly benefit is now $187 instead of what should be around $350. Has anyone dealt with unreported tip income affecting their ESD claim? Can I submit my own proof of income somehow? The adjudicator assigned to my case hasn't responded in 3 weeks.

Glad you got through! One other thing to note - make sure you're still meeting the job search requirements while this is being resolved. The current requirement is 3 job search activities per week that you must document in your weekly claim. Missing these can result in disqualification regardless of what's happening with your wage dispute. Good luck!

0 coins

Definitely doing that! I've been tracking everything in a spreadsheet - applications, interviews, resume submissions, WorkSource workshops, etc. Not taking any chances with my benefits, especially while I'm trying to get them increased.

0 coins

Won my ESD appeal after 3 months - how long until I get my back payments?

Just finally won my unemployment appeal on January 28th after ESD initially denied me back on November 1st. Feeling relieved but still stressing about money. Has anyone been through this before? The judge at the hearing ruled in my favor, but my eServices account still shows the same status and I haven't received ANY payments yet. Do I need to call someone or will they automatically process my backpay? And how long does it usually take for the money to hit my account after winning an appeal? I'm getting really anxious since I've been without income for months waiting for this!

heyy any update?? did u get ur money yet??

0 coins

Yuki Ito

Author

Yes! Finally got paid yesterday - took exactly 15 days from the appeal decision. Everything came in one lump sum payment, and my account status finally updated to

0 coins

ESD taking $267 weekly from my UI benefits for missed overpayment - destroyed my payment plan over one $50 missed payment

I'm at my wit's end with ESD's overpayment collection practices! I've been on a $50/month payment plan for almost 2 years faithfully paying back an overpayment from when they miscalculated my benefits. In December, with holiday expenses piling up, I missed ONE payment (first time ever missing one). Instead of allowing me to catch up, they've completely voided my entire payment plan! Last week they withheld $267 from my unemployment check without warning. Fine, I thought that was my punishment for missing December. But today I checked my most recent weekly claim and they took ANOTHER $267! At this rate, I'll barely have anything to live on! I called their overpayment line and spoke with possibly the rudest representative ever who basically said "too bad" - that missing one payment voided my entire payment agreement and now they can take whatever they want each week. But here's what makes zero sense: even WITHOUT a payment plan, regular overpayment collections are supposed to be MONTHLY, not weekly. How are they justified in taking $267 EVERY WEEK now? That would be over $1000 a month when my original plan was just $50! Has anyone dealt with this? How do I get my payment plan reinstated? I'm seriously panicking about how I'll pay rent next month if this continues.

OP, did you get that payment plan form submitted yet? One thing to remember is to include ALL your expenses with documentation. Rent/mortgage, utilities, medical costs, car payment, insurance, groceries, childcare, etc. The more thoroughly you document your financial situation, the more likely they'll approve your request quickly. Also, you mentioned this was from an ESD miscalculation originally? Have you previously requested a waiver of the overpayment? If ESD made the error and it wasn't due to any false information from you, you might qualify for an overpayment waiver, especially if collection causes financial hardship.

0 coins

Yes, I found the form and I'm gathering all my expense documentation now! I tried to get a waiver when this first happened, but they denied it saying that even though they calculated wrong, I "should have known" the amount was incorrect and reported it. How was I supposed to know their calculations were wrong? I was just accepting what they determined I was eligible for. I didn't think to appeal that decision at the time because I was just grateful to be getting any benefits at all.

0 coins

Another tip for your new payment plan request: mention that you've been consistently making payments for 2 years and this was a one-time issue during the holidays. ESD does sometimes factor in good payment history. Also, while waiting for the new plan to be processed, you might qualify for emergency assistance through DSHS or local community action agencies if the reduced benefits are causing severe hardship. Many counties have rental assistance and utility payment help programs that can bridge the gap while you get this resolved with ESD.

0 coins

Thank you for suggesting the emergency assistance options. I hadn't considered that and it might really help if this drags on. I submitted my payment plan request this morning with documentation of all my expenses and a letter explaining my good payment history. Fingers crossed they process it quickly. I just can't believe one missed payment after nearly 2 years of perfect payments caused this whole mess.

0 coins

Prev1...19651966196719681969...2231Next