Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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You should check if you have any additional fact-finding questions in your eServices account. Sometimes there are multiple issues and even if one gets resolved favorably, another might be holding up payment. Log in and look under "Alerts" and also check all tabs under the "Uploads and Messages" section. I missed a fact-finding questionnaire that was hiding there and it delayed my payments for weeks!
THIS!!! they hide important stuff in weird places on the website and then blame US when we dont find it!! happened to me too and the rep had the nerve to say it was MY fault for not checking some random tab!!!!
Just following up - did you ever get your payments resolved? I'm curious if the website message suggestion or anything else worked for you.
Update: Finally got through to ESD yesterday! Used that Claimyr service someone mentioned above and it actually worked. Turns out I had a payment block that needed manual removal even though they ruled in my favor. The agent fixed it while I was on the phone and said payments should process within 48 hours. Just checked my account and the status changed from "disqualified" to "pending"! Relief!!
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the esd system is GARBAGE!!!!! i spent 9 weeks with my claim saying disqualified when it was really in adjudication and nobody bothered to explain the difference. they expect us to somehow know their internal processes and terminology. such a broken system that makes people suffer while they take their sweet time reviewing basic claims!!! makes me SO ANGRY how they treat people who just need their benefits.
I understand your frustration, but there is actually a logical reason behind this (though it's still confusing). Claims are technically in a disqualified status until they complete adjudication and make a determination. The system was designed with this default position. I agree they should make this clearer to claimants though.
Update: I took everyone's advice and we kept filing weekly claims. We also managed to reach an ESD agent this morning (after many attempts). They explained that my son's claim is in adjudication because his employer reported the separation as "quit" instead of "laid off" when the project ended. The agent sent a message to the adjudicator to prioritize the case and said we should receive a fact-finding questionnaire within 3-5 business days. Thank you all for your help - at least now we know what's happening!
That explains everything! This is exactly why it's important to contact them. Employer reported separation reason discrepancies are one of the most common causes of adjudication. Make sure your son responds to that questionnaire IMMEDIATELY when it arrives and includes any documentation that proves it was a layoff (text messages, emails, etc). Glad you were able to get through and get some answers!
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my cousin works for the govs office (not sayin more for privacy) but she says they get HUNDREDS of complaints about ESD phones every month. nobody does anything cuz unemployment people dont vote enough i guess lol. system working exactly how they want it to tbh
That's depressing but probably accurate. Maybe we need to organize something bigger to get media attention? If enough people showed up at the Capitol or ESD headquarters with signs about the impossible phone system, local news might cover it.
Just a follow-up on my earlier comment - if you do contact your representatives, be very specific about your issue and what you want done. "Fix the phone system" is too vague. Ask for specific actions like "Increase staffing during peak hours" or "Implement a callback system instead of hold times." The more specific your ask, the more likely it is to be addressed. Also, tracking your call attempts can help. Document every time you call, how long you wait, and the outcome. This data is powerful when presented to representatives or the media.
That's smart advice. I've started keeping a log of all my attempts with screenshots of the call times. 26 calls so far with zero successful connections to an agent. I'll make sure my requests are specific when I contact representatives.
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UPDATE: I finally got through to ESD! Used the Claimyr service that someone recommended here and it worked - got connected to an agent in about 25 minutes. Turns out my former employer didn't respond to ESD's request for information, which put my claim in limbo. The agent manually pushed it through and said I should see payments for all my back weeks within 48 hours. THANK YOU everyone for your help and suggestions. I was seriously about to have a breakdown over this.
Miguel Silva
i know someone that appealed and won but they had documentation from their doctor saying the job was affecting their mental health. do u have anything like that?
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StarSailor
•I did actually start seeing a therapist because of the stress... I never thought about asking for documentation from them. That's a really good idea!
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Dmitry Ivanov
Don't forget that even if you appeal, you need to keep filing your weekly claims! Many people miss this. Even if your initial claim is denied, if you win on appeal, they'll pay you for all those weeks - but ONLY if you filed claims for them. It's easy to get discouraged and stop filing, but that's a big mistake.
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StarSailor
•I actually stopped filing after the first month when I hadn't heard anything... I guess I should start again? Will they backpay me for the weeks I missed filing?
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Dmitry Ivanov
•Unfortunately, they won't pay for weeks you didn't file. But definitely start filing again now so you don't lose any more potential weeks. You can also explain in your appeal why you stopped filing - sometimes they'll make exceptions if you have a good reason.
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