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This seems to be a widespread issue today. I work with unemployment claimants and have received multiple reports about this exact problem. ESD is aware of the login issues and their IT team is working on it. For anyone experiencing this problem: 1. Try using a different browser (Firefox or Edge seem to work better than Chrome currently) 2. Clear your browser cache and cookies 3. Try incognito/private browsing mode 4. If none of these work, you can file your weekly claim by phone using the automated system at 800-318-6022 5. If you miss the deadline due to verified technical issues, you can request a backdate for your weekly claim with good cause I've also heard from claimants that logging in very early in the morning (5-6am) or late at night (after 10pm) sometimes works better when they're having system issues.
Thank you for this detailed response! The incognito mode suggestion worked for me. Do you know how long they expect the system issues to continue? I'm worried about next week too.
Glad to hear incognito mode worked for you! According to the ESD technical bulletin I received this morning, they expect to have this particular issue resolved by tomorrow afternoon. However, they're planning another system maintenance this weekend (Saturday night from 11pm to Sunday 2am), so there might be additional temporary issues during that time. I always recommend filing mid-week rather than waiting until the deadline when possible.
Is anyone else having a different problem where after finally getting logged in, the "File Weekly Claim" button just doesn't appear anywhere on the dashboard? I finally got past the password reset loop using incognito mode but now I can't find where to actually file my claim!
That usually means one of two things: either your benefit year has ended and you need to file a new claim, or there's an issue with your claim that needs addressing before you can file again. Check the "Alerts" section on your dashboard - it should tell you if there's a specific action needed. If there are no alerts, try clicking on the "Claim Summary" section, and you might find the weekly claim filing option there instead of on the main dashboard.
I experienced the exact same issue in February. After trying for days to get through, I finally used Claimyr (claimyr.com) and got connected to an ESD agent in about 15 minutes. The agent explained that my account had a technical flag that was limiting my phone options, but they fixed it immediately. They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Definitely worth it when you're stuck with no other options.
UPDATE: I finally got through! For anyone with the same problem - I called the 800-318-6022 number super early (7:58am) and just stayed silent through ALL the prompts. After about 2 minutes of various messages, it finally gave me the option to file my weekly claim. Thanks everyone for your help!
Great to hear! Yes, calling right before they open at 8:00am is usually the best strategy. Also, for future reference, if you're having internet issues at home but have a smartphone, the eServices mobile site actually works quite well for filing weekly claims and uses very little data. It's more reliable than the phone system these days.
uhhh this reminds me of when my roommate went through the same thing last yr... he kept calling and calling and it turned out they needed like one more piece of paper or something? but nobody bothered to tell him until he finally got someone on the phone. try the Claimyr thing others mentioned, my roommate didnt know about that and spent like 3 weeks just calling and getting hung up on
Just as an update based on other comments - I've seen a significant increase in identity verification holds in 2025. ESD implemented a new verification system in January, and many legitimate claims are getting caught in it. The frustrating part is that the system often doesn't notify claimants about the hold. Hopefully that's all it is in your case - relatively easy to fix once you reach someone.
I just tried the Claimyr service that others recommended and got through to ESD! You were right - there was an identity verification hold on my account that never showed up in my portal. The agent helped me upload my documents right over the phone and said my claim should start processing within 3-5 business days. Thank you everyone for your help!
Just an update on what others have shared - yes, ESD might put your claim in adjudication for a voluntary quit, but with the clear increase in pay and reduction in commute, you should qualify under their "good cause" provisions. The adjudication process can take anywhere from 1-6 weeks based on their current workload, but they've been processing faster lately. If you do get put in adjudication, continue filing your weekly claims as normal during the waiting period. If approved (which seems likely in your case), you'll receive all back payments for those weeks. Also keep documenting your job search activities for your primary occupation while this is happening.
To summarize for you and anyone else in a similar situation: 1. You can quit a part-time job for another part-time job with better pay/conditions while on UI 2. You should expect possible adjudication (review) of your claim 3. Having documentation ready will speed up the process (offer letters, pay rates, addresses) 4. Continue filing weekly claims and conducting job searches during any review period 5. The good cause provisions specifically include "accepting a bona fide job offer with significantly better wages" and "significantly reduced commute time" Your situation checks all the boxes for a successful outcome. Good luck with the new position!
Sophia Long
lol i remember waiting 3 months for payments during covid and literally had to move back in w/ my parents...so glad those days r over!! the weird thing is sometimes my deposits hit tuesday night instead of wednesday morning. anyone else notice that?
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Carter Holmes
•Yes! This happens because some banks process incoming ACH transfers in the evening batch while others wait until the morning. So depending on your bank, you might see the deposit Tuesday evening even though ESD sent it for Wednesday. I have BECU and typically see mine Tuesday around 9pm.
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Mia Alvarez
UPDATE: You guys were right! My payment just hit my account this morning (Wednesday). Took exactly 15 days from when I first filed. Thanks everyone for the help and reassurance!
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Angelica Smith
•Great news! Glad it all worked out. Now that you're in the system, your payments should be regular and predictable each week as long as you keep filing your weekly claims and completing your job search activities.
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