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wait do we still need to do the 3 job search activities even if our claims are stuck? i haven't been doing them cuz i thought my claim was denied or something
oh no!!!! i missed like 2 weeks of job searches thinking it didn't matter. am i totally screwed now????
Don't panic - document your activities for this week and moving forward. When you speak with ESD, explain the situation honestly. Sometimes they can work with you if you had a good-faith misunderstanding, especially with all the system confusion happening. But you need to start doing and recording your activities immediately.
UPDATE: My claim finally processed! It took almost 3 weeks but the money showed up in my account this morning. I never did get through to anyone at ESD, but I kept filing my weekly claims like you all suggested. For anyone else dealing with this - hang in there, it seems they are working through the backlog gradually.
That's great to hear! Mine's still showing as processing but hopefully it'll clear soon too. Did you get any notification that it was going to be paid or did the money just appear?
No notification at all - it just changed from "Processing" to "Paid" in my account overnight and the money showed up in my bank account this morning. The ESD website still shows no explanation for the delay.
Appeals typically take 4-6 weeks for processing before OAH schedules a hearing. Here are some tips while you wait: 1. Continue filing weekly claims (very important) 2. Gather evidence for your case (emails, texts showing you had good cause) 3. Create a timeline of events leading to your separation 4. Check your mail daily as notices only come via USPS 5. If you move, update your address with both ESD and OAH I recommend looking at the OAH website as they have guides for unemployment hearings. If you truly were forced to resign, make sure you have documentation showing the conditions that made continued employment impossible or unreasonable.
Thank you for the advice! I'll start gathering my evidence. My boss essentially told me I needed to resign or they'd find a reason to fire me, but it was in person so I don't have it in writing. Will it just be my word against theirs at the hearing?
Without direct evidence of the conversation, it will be more challenging, but not impossible. Look for circumstantial evidence: any performance reviews showing good work, sudden changes in treatment, witnesses who saw/heard anything relevant, any texts/emails that hint at the situation even if they don't state it explicitly. Document any relevant workplace issues that led to this situation. Also, during the hearing, be very specific about exactly what was said, when and where the conversation occurred, and any other details. Specific testimony is often more credible than generalities.
Unfortunately, ESD doesn't have an online status tracker for appeals. Once your appeal is transferred to OAH, you can call them directly at 1-800-583-8271 to check status, but there's no online option. This is one of the many frustrating gaps in their online system.
When I was having trouble reaching ESD about my claim status, I used a service called Claimyr (claimyr.com) that got me through to an actual agent in about 25 minutes instead of trying for days. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Might be helpful once you do file your claim, since these good cause quit situations often need to be discussed with an actual person.
Does that actually work? I've been trying to reach someone at ESD for 3 weeks about my adjudication and keep getting disconnected!
Thanks everyone for the clarification and advice. To recap what I've learned: 1. I meant "good cause quit" not bonding claim (oops) 2. I can't get pre-approved for benefits - have to actually quit first 3. Need to formally report issues to HR/management before quitting 4. Document EVERYTHING with dates/times/witnesses 5. Look into using my PTO while job hunting I'll start putting together my documentation and make a formal complaint to HR tomorrow. Really appreciate all the help!
Smart approach! One more tip: when you do talk to HR, follow up with an email summarizing what was discussed. Something like "As we discussed today regarding the hostile work environment..." This creates another paper trail showing you tried to resolve things properly. Good luck!
Hey there! I was in your exact situation last month - redetermination lost in the void and couldn't get through on the phone. I ended up trying the Claimyr service someone mentioned above, and I hate to admit it worked really well. But here's a hack: if you can find someone who works for the state government (any department), they often have internal contact numbers or can help escalate your issue. My neighbor works for DOL and was able to get me in touch with someone at ESD directly. \n\nAlso, don't forget to keep filing your weekly claims even while waiting for the redetermination! I made that mistake and it caused even more problems.
That's a great reminder about continuing to file weekly claims - I've been doing that faithfully. Unfortunately I don't know anyone who works for the state, but sounds like I have a few other options to try from this thread. Thank you!
Ella Cofer
Just checking back - were you able to get through to ESD? What did they say about the $5 payment?
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Oliver Cheng
•Yes! I used that Claimyr service and got through to ESD this afternoon. The agent told me there was a calculation error in their system that affected about 230 claims this week! They're manually correcting all of them and said I should see the remaining $168 deposited within 48 hours. Thanks everyone for your help and suggestions!
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Kevin Bell
THE SYSTEM IS BROKEN!!! This is the third post I've seen this week about payment errors. How are people supposed to survive when ESD can't even pay the right amounts?? And you can never reach anyone there! I'm still waiting for backpay from FEBRUARY!!!! 😡😡😡
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Felicity Bud
•While frustrating, it's important to note that these system errors affect a small percentage of claims. When you do encounter issues, document everything carefully and be persistent in reaching out. For backpay issues specifically, you may want to contact your state representative as they can sometimes help expedite resolution of long-standing claims.
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