When i made a mistake on my hours last fall i had to call like 30 times and finally got through. the lady was super nice and fixed it right away but said next time i should contact my employer and have THEM report the correction becuase it's way faster that way. might be worth asking your employer if they can verify the correct hours to ESD directly. worth a try maybe?

Just to clarify one important point - if you reported MORE hours than you actually worked (32 vs 23), this might actually be working in your favor temporarily since you'd receive less benefits than you're entitled to. The real problem comes when you report fewer hours than you worked, as that can trigger fraud investigations. Either way, it needs to be corrected, but you're not likely facing a fraud issue here - just a bureaucratic delay. Keep trying the phone routes suggested here, and document all your attempts to contact them as proof you're trying to fix this in good faith.

When I was having trouble reaching ESD about my claim status, I used a service called Claimyr (claimyr.com) that got me through to an actual agent in about 25 minutes instead of trying for days. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Might be helpful once you do file your claim, since these good cause quit situations often need to be discussed with an actual person.

Thanks everyone for the clarification and advice. To recap what I've learned: 1. I meant "good cause quit" not bonding claim (oops) 2. I can't get pre-approved for benefits - have to actually quit first 3. Need to formally report issues to HR/management before quitting 4. Document EVERYTHING with dates/times/witnesses 5. Look into using my PTO while job hunting I'll start putting together my documentation and make a formal complaint to HR tomorrow. Really appreciate all the help!

Have you been filing your weekly claims this entire time? Even while waiting for appeal and after winning, you MUST continue filing weekly claims or you won't get paid for those weeks, regardless of eligibility. I've seen many people win appeals but not get full back pay because they stopped filing weekly claims during the appeal process.

Update for anyone following this thread: I talked to the OP privately and they finally got through to ESD using the advice here. Their payment is being processed now and they should receive all back benefits within 48 hours! Sometimes it just takes persistence (and knowing exactly who to ask for).

wait do we still need to do the 3 job search activities even if our claims are stuck? i haven't been doing them cuz i thought my claim was denied or something

UPDATE: My claim finally processed! It took almost 3 weeks but the money showed up in my account this morning. I never did get through to anyone at ESD, but I kept filing my weekly claims like you all suggested. For anyone else dealing with this - hang in there, it seems they are working through the backlog gradually.

Appeals typically take 4-6 weeks for processing before OAH schedules a hearing. Here are some tips while you wait: 1. Continue filing weekly claims (very important) 2. Gather evidence for your case (emails, texts showing you had good cause) 3. Create a timeline of events leading to your separation 4. Check your mail daily as notices only come via USPS 5. If you move, update your address with both ESD and OAH I recommend looking at the OAH website as they have guides for unemployment hearings. If you truly were forced to resign, make sure you have documentation showing the conditions that made continued employment impossible or unreasonable.

does anyone know if u can check appeal status online? i cant find it anywhere on eservices