Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

UPDATE: I called the main ESD number this morning and after a 45-minute wait, finally got through to an agent. They confirmed there IS an adjudicator assigned to my claim who's trying to reach me about the separation issue. Apparently my former employer is claiming I quit voluntarily (which would disqualify me), but I was actually laid off due to a department reorganization. The agent put notes in my file about the best times to reach me and gave me the adjudicator's direct line. She said I should gather any documentation proving the layoff (termination letter, emails, etc.) before the fact-finding interview. Just wanted to update in case anyone else runs into this situation!

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Glad you got it sorted out! That's exactly the right approach. For the fact-finding interview, be prepared to explain in detail: 1. The exact circumstances of your separation 2. Any conversations you had with management about it 3. Whether you received any documentation 4. If there were any witnesses Stick to facts rather than emotions, and have your timeline clear. If your employer is claiming you quit but you were laid off, that's a significant discrepancy they need to resolve before approving benefits. Good luck with the interview!

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Thanks for the advice! I have the termination letter that clearly states "position eliminated due to departmental restructuring" so hopefully that will be enough evidence. I'm nervous about the interview but feeling better prepared now.

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Appeals typically take 4-6 weeks for processing before OAH schedules a hearing. Here are some tips while you wait: 1. Continue filing weekly claims (very important) 2. Gather evidence for your case (emails, texts showing you had good cause) 3. Create a timeline of events leading to your separation 4. Check your mail daily as notices only come via USPS 5. If you move, update your address with both ESD and OAH I recommend looking at the OAH website as they have guides for unemployment hearings. If you truly were forced to resign, make sure you have documentation showing the conditions that made continued employment impossible or unreasonable.

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Thank you for the advice! I'll start gathering my evidence. My boss essentially told me I needed to resign or they'd find a reason to fire me, but it was in person so I don't have it in writing. Will it just be my word against theirs at the hearing?

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Without direct evidence of the conversation, it will be more challenging, but not impossible. Look for circumstantial evidence: any performance reviews showing good work, sudden changes in treatment, witnesses who saw/heard anything relevant, any texts/emails that hint at the situation even if they don't state it explicitly. Document any relevant workplace issues that led to this situation. Also, during the hearing, be very specific about exactly what was said, when and where the conversation occurred, and any other details. Specific testimony is often more credible than generalities.

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does anyone know if u can check appeal status online? i cant find it anywhere on eservices

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Unfortunately, ESD doesn't have an online status tracker for appeals. Once your appeal is transferred to OAH, you can call them directly at 1-800-583-8271 to check status, but there's no online option. This is one of the many frustrating gaps in their online system.

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Hey there! I was in your exact situation last month - redetermination lost in the void and couldn't get through on the phone. I ended up trying the Claimyr service someone mentioned above, and I hate to admit it worked really well. But here's a hack: if you can find someone who works for the state government (any department), they often have internal contact numbers or can help escalate your issue. My neighbor works for DOL and was able to get me in touch with someone at ESD directly. \n\nAlso, don't forget to keep filing your weekly claims even while waiting for the redetermination! I made that mistake and it caused even more problems.

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That's a great reminder about continuing to file weekly claims - I've been doing that faithfully. Unfortunately I don't know anyone who works for the state, but sounds like I have a few other options to try from this thread. Thank you!

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I work with older job seekers and want to mention that while you're waiting for ESD resolution, you might want to connect with your local WorkSource office. They have specific programs for job seekers 55+ that can help with the "ghost job" situation you're experiencing. They offer free workshops on addressing age bias in interviews and can sometimes match you directly with employers who specifically value experienced workers. Additionally, the WorkSource case managers can sometimes help expedite ESD issues.

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That's really helpful information. I didn't know WorkSource had specific programs for older workers. I'll look into that tomorrow. At this point I need all the help I can get both with my claim and finding sustainable employment.

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dont forget to check your ESD account for any hidden "alert" messages. Sometimes they say theres a problem but DONT EVEN TELL YOU. I was stuck for 2 months before finding out they needed a document and never bothered to tell me!!! Check the NOTICES section.

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Good point, I just checked all tabs in my account and don't see any notices or alerts requiring action. Everything says it's in adjudication with no explanation why. So frustrating!

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btw the phone system asks different questions sometimes. like they word them weird compared to online. just pay attention. oh and have a pen ready cuz they give u a confirmation number at the end

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Just to follow up on your original question - changing your PIN is absolutely fine and won't affect your claim status. The UI telephone system (1-800-318-6022) and eServices are just different ways to access the same claim system. The PIN is purely for telephone security verification, similar to your eServices password being for online security. One advantage of phone filing is that it's available longer hours than the website, which sometimes goes down for maintenance. But as others mentioned, the online system offers more features like uploading documents or checking detailed claim status.

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Thank you! I changed my PIN today and everything went smoothly. I'll probably try the phone system this weekend for my weekly claim and see how it goes. Really appreciate everyone's help!

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