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The whole system is designed to be confusing on purpose! Back in 2022 I got stuck in an endless loop of "reopen claim" vs "file new claim" buttons that kept sending me back and forth. Then they penalized ME for supposedly filing incorrectly. The ESD website is a joke and their instructions contradict themselves half the time.
The system can definitely be confusing, but it has improved since 2022. The main thing to remember is that you're always within a benefit year for 12 months from your initial filing date. Within that year = reopen claim. After that year ends = new claim. The online system now has clearer guidance about this.
Based on your last comment about marking unavailable for a doctor's appointment, that might be the issue. While it seems minor, ESD's system can flag this. Your appeal should specifically address this, explaining that a brief medical appointment doesn't make you unavailable for work in general (courts have upheld this interpretation). For the appeal, I recommend: 1. Be very specific about dates and times 2. Explain your overall availability for work 3. Reference any job search activities you performed that week 4. Include any communications with potential employers An Administrative Law Judge will review your case, and having detailed documentation will help tremendously.
when i had my appeal last yr the judge person was actually really nice. they overturned my disqualification bcuz ESD made the mistake not me. took like 6 weeks tho from when i filed appeal till hearing. u might get lucky and they fix it before hearing happens. keep checking ur online account everyday for updates!! sometimes they dont even notify u when things change
That's good to hear. 6 weeks is a long time though... I'm going to see if I can get through to them by phone using that Claimyr thing someone mentioned while also filing the appeal as backup. Can't afford to wait 6 weeks with no income.
UPDATE: Just wanted to let everyone know what worked. I used Chrome browser and clicked on "Apply for unemployment benefits" instead of trying to restart my claim. Had to go through the whole application process again with all my employment history, but it went through! The system accepted my new claim and now I'm able to file weekly claims again. Thanks everyone for your help!
Quick tip that might help others with similar issues - I recently learned that ESD's system treats claims differently based on how they ended. If your previous claim ended because you returned to work (voluntary stop), it's handled differently than if your benefits were exhausted or if your benefit year expired. If anyone reading this is trying to restart after voluntarily stopping claims mid-year, you actually CAN use the restart button as long as you're still within your benefit year. Just another quirk of the system that's not clearly explained anywhere on their website.
Felix Grigori
i h8 when companies do this!!!! my friend works at a tech company and they did the same thing last year during "restructuring" and called it a "flexible work arrangement" lolol there is NOTHING flexible about it its just a pay cut without saying pay cut
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Ella Cofer
make sure u file ur appeal quikk. u only have like 30 days from when they sent the denial i think. alot of people miss the deadline.
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Oliver Cheng
•Thanks for the reminder! Just checked my determination letter and I have exactly 8 days left to file. Going to do it today for sure.
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