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Here's a tip that might save you time: sometimes these educational employee denials can be reversed more quickly by speaking directly with an adjudicator rather than going through the full appeal process. When you call ESD (which is admittedly difficult), specifically ask for your claim to be reviewed by an adjudicator regarding the educational employee provision. Emphasize that you were a temporary employee without reasonable assurance. Some adjudicators can overturn these decisions on the spot when they see it was clearly misapplied to a temp worker.
Just wanted to share that I had a similar issue last year as a part-time admin at a university. The key to getting it resolved was documenting everything about the temporary nature of my position. I collected emails from my supervisor confirming my assignment end date, my original job offer showing the temporary status, and the fact that there was no guarantee of future employment. My appeal was approved in about 4 weeks. In the meantime, I struggled financially, but I kept filing my weekly claims as required. When I finally won, I received all my back payments in one lump sum. For those struggling to reach ESD by phone, I eventually used Claimyr.com after wasting days trying to get through. Their service put me in line and called me back when an agent was available. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent I spoke with was actually really helpful and flagged my case for expedited review once I explained my situation. Sometimes reaching a human makes all the difference!
Sorry your dealing with this! When I called the governors office back in February, they took about 8 days to contact me. But then things moved SUPER fast after that - my claim was fixed within 48 hours! Make sure you tell them if you have pets too because I mentioned I couldn't afford my dogs food and medicine and I think that made them move faster honestly. Good luck!!
Just wanted to add some context on why these waivers are taking so long currently. ESD implemented a new case management system in late 2025 that created a backlog of waiver reviews. They've also been dealing with a surge of new overpayment cases due to the automated cross-matching with employer wage reports. The current staff handling waivers is about half what it was two years ago. This isn't to excuse the delays, but to help you understand you're not being singled out - it's a systemic issue affecting thousands of claimants right now. One thing I do recommend is checking that your contact information is up-to-date in the system. Sometimes they've tried to reach people for additional information but had outdated phone numbers or email addresses.
Thank you for that insight. I just double-checked my contact info and everything is current. Do you know if there's a way to check if they've tried to contact me? I haven't received any messages in my eServices inbox, but I'm worried I might have missed something.
Check both your eServices Messages AND your regular email. Sometimes their system sends notices to your registered email rather than the eServices inbox. Also look in your spam/junk folders. Another tip: when you talk to an agent, ask them to check the "contact log" on your account - they can see if any outbound calls or emails were attempted.
UPDATE: I tried calling the collections option this morning right at 8am and actually got through to someone after about 45 minutes! The agent confirmed my waiver is still pending review but added notes to my account about my financial hardship and put a temporary hold on collections for 30 days. She said that should give enough time for the waiver team to review my case. She couldn't guarantee approval but at least I know they haven't lost my paperwork and collections won't start immediately. Thank you all for your helpful advice! I'll update again once I hear the final decision.
Hannah White
I reopened my claim last month after a 6-week job didn't work out. The online process was pretty easy, but I got stuck in adjudication right away. For me, adjudication took 3 weeks, which isn't great but better than the 8+ weeks I've heard from others. One thing that helped me: I submitted a detailed letter through my eServices messages explaining exactly what happened with dates, specifics about misrepresentations, etc. I think being proactive with that information helped speed things up a bit. And definitely keep doing your job search activities while you wait! They're super strict about that now.
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Zoe Walker
•That's a smart idea about sending a detailed explanation through eServices messages. I'll definitely do that after I submit the reopening request. Did you get payments while in adjudication or only after they made a decision?
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Hannah White
•You don't get any payments during adjudication - they hold everything until they make a decision. That's why it's so stressful! But if they approve you, you'll get all the back payments for the weeks you claimed during adjudication. Just make sure you're answering the weekly claim questions accurately about why you're not working.
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Michael Green
this happened to me too!!! the job market is crazy right now, companies lie about EVERYTHING just to get desperate people in the door. my situation was different bc I got laid off after 3 weeks (not quit) so I didn't have to deal with the "good cause" thing but I was able to reopen my old claim no problem. good luck!!!!
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Zoe Walker
•Thanks! It's so frustrating how common this seems to be. Glad you were able to reopen your claim without issues!
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